I ordered a cardholder for airtag as birthday gift for my boyfriend, I was hoping it will arrive before his birthday, but it didn’t arrive at all. I sent an email to their customer support and they sent me a replacement. However, the replacement that they send me was an old and used wallet, wrong color, no attachment for airtag, and the button was not ejecting the cards. I had high hopes was so greatly disappointed!
November 11, 2024
Unprompted review
Reply from Ekster®
Hi Iam, We are sorry to hear that your experience hasn’t been as expected and that you are unsatisfied with Ekster. We appreciate you taking the time to share this with us and would like to resolve this for you as soon as possible. We've sent you a DM to solve this as soon as possible. Ekster® Support Team
I have availed the dance and bounce (except the games) package for my daughter’s birthday.Unfortunately, we were not happy with the service that we received. First of all, they came late. All the guest have already arrived and the kids have been running around when they came in and started setting up the bouncy castle.
Also, we are not satisfied with the songs played. I emailed days before the event requesting for frozen songs and they confirmed. But during the event,not even a single frozen theme song was played! And the music was not loud enough.I was so busy entertaining the guests and i didn’t have time to tell them what to play. I was really disappointed.my daughter loves frozen, specially the songs. It could have made her happier on her birthday.
I paid for 200+ for something this and I can say that it is not worth it. I emailed this feedback to them but i did not get any reply. I was so disappointed.
December 18, 2022
Unprompted review
Reply from Greenfrog Entertainments Limited
Hello Iam
We are struggling to put together a good response unfortunately.
It's worth noting, looking at the date you left the review and your actual party date, it took you 7 months to leave us a review.
You said you paid 200+ and in your opinion, it was not worth it, but failed to mention you strictly requested you did not want any party games and just requested for the DJ to play music. With that in mind, we did actually discount the package for you which in fairness, we could have charged you the same.
Your main points of complaint are late arrival, the music being too quiet and no 'Frozen' soundtracks were played. I am struggling to understand that you'd made a comment about paying £200+, but didnt have the time to ask the DJ to put a song on and turn up the music as you were too busy entertaining the guests, even though that was the role of our DJ, it would have taken no more than 60 seconds to speak to them.
As for the lateness, we contacted you before we were due to arrive to advise the van is on its way but due to congestion on the M1, we may be a few minutes late and at this time, you were understanding of this.
Now from experience, negative reviews come same day or the the next, when the customer is feeling most upset by the situation, not a whole 7 months later. I know from previous parties, that if the music isn't loud enough or even, too loud, the children are quite confident and outgoing enough to shout up to the DJ/Entertainer and let them know.
I cant help but feel this review is not genuine as it really does lack any valid content to even leave a 1 star review, all because you didn't have a spare 60 seconds to speak to the DJ and ask for the music to be louder and to play a handful of soundtracks from 'Frozen'.
Their delivery is very very very very sloooooooooooooow. I’ve been waiting for ages for may item to arrive but when i check the tracking number that they provided, it just says “shipment data received”. Please avoid this company!
August 28, 2022
Unprompted review
Reply from STYLEVANA
Hi there, we're sorry to hear that there is an issue with your order. We have contacted you for your order details so that we can look into this and assist you further with this matter. Thank you and we apologize for any inconvenience caused.
Please please don’t be fooled by this company. This is scam! They keep on posting fake company reviews and claiming being audit by JP Morgan Chase. They claim that they are registered in Canada but when you do background check of their registration,you wont find ang contact number, and they dont have a physical office in the address they are registered to. Theyve got multiple reasons why withdrawals are not approved! I experienced this myself as my asj account doesnt even have withrdawal method option. They won’t give your money back. There is this Teacher Taylor that they call but all his messages are so informal,misleading and crooked. Pretending to know a lot of things about trading, spreading messages with technical terms that lay people might not understand and so they just accept because of the thought that ‘teacher taylor knows a lot’. Again, im warning everyone! THIS IS a SCAM
Please please don’t be fooled by this company. This is scam! They keep on posting fake company reviews and claiming being audit by JP Morgan Chase. They claim that they are registered in Canada but when you do background check of their registration,you wont find ang contact number, and they dont have a physical office in the address they are registered to. Theyve got multiple reasons why withdrawals are not approved! I experienced this myself as my asj account doesnt even have withrdawal method option. They won’t give your money back. There is this Teacher Taylor that they call but all his messages are so informal,misleading and crooked. Pretending to know a lot of things about trading, spreading messages with technical terms that lay people might not understand and so they just accept because of the thought that ‘teacher taylor knows a lot’. Again, im warning everyone! THIS IS a SCAM
Took more than 2 weeks to dispatch my order then when I tracked the item, courier claims that they still haven’t received it though bonusprint claims it’s already sent. I am very disappointed with their service.i have tried a lot of photo printing services and this company is the sloooooowwest of them all. Avoid.
June 6, 2022
Unprompted review
Reply from Photobox
Dear Iam
Thank you for your feedback. We are sorry to hear that you are not 100% satisfied with your order and that you have not yet received your order.
For quick assistance about your order please kindly contact us again via the contacts options on the link below:
The packing time is way too slow. It took them almost 2 weeks to just process my order.I waited and waited for another week for the actual delivery and up til now I have not received my orders. I am greatly disappointed.
Very slow delivery!!! Its been 2 weeks now and my order is still processing! They wanted me to wait another 2 weeks for my other items to be available before they send the whole order. This is ridiculous! I am so disappinted with this very slow delivery.
I always needed to wait 40mins to an hour for my taxi! Ridiculous! One time, i rang ahead of time to book for a taxi knowing that i will be waiting for quite some time. the operator on the phone told me that the waiting time is one 1hr, i said its ok because theres still some stuff to do at work.after about 20min, i received a message saying that my taxi has arrived. I messaged back sayong that i will be there soon and so I rushed to the changing room and get my stuff,.when i arrived at the meeting point,the taxi’s not there! I rang them and said that the taxi has left already!i was so mad!i was very tired that day from work and this is what i got from a very irresponsible taxi driver. I didnt even received a messag or call asking where am i! Ridiculous
