Absolutely ridiculous site. Stick to football and horse racing because your casino is s##t. 2 weeks ago I spent £300 got nothing the next day same again nothing. Today I put in £200 and surprise i got nothing,you get 2 scatters symbols not often and always third goes past,never hot a bonus once,won £5 and it played straight through not winning 50p. Complete scam site stay clear,read the other reviews all agree it's a scam site!!!! All it wants to do is take take take. How can always losing be fun??? £600 is alot of money and I never had fun!!!!
Booked a return flight took my money then get a phone call saying the flight was booked return only but they afford me £149 to save my seat and flight. But Im not happy about that as I paid in full and the price shown . Then they say it was a promo! Wanted a refund saying they contacted airline only for them to take £75 from my original payment. Absolutely ridiculous. Went on the airline website and they had the same seats at £14 more not £149 as they asked me for. And waiting for my refund now as needed to pay my next flight. Scam people stay clear,better travel agents out there. Never gonna use agian ever
August 29, 2025
Unprompted review
Reply from Easemytrip
Hi,
We are eager to address your concern and we request you DM us your booking id/details so that we can check and assist you in the best possible manner.
Daylight robbery. Don't play for couple weeks. Then ended up depositing £400 had very little line pays 50p £1 the odd £5. Eventually got a bonus and won 50p!!!!! Now how the hell do you work out the rtp???? £400 in and 50p return on a bonus?? Lucky if I actually got £20 with my deposit.!! Absolutely p@@@ed off and f@@@ing annoyed that been robbed. So my advice ides go to better casino sites that actually pay you something that you put!! Stay clear save your money
August 2, 2025
Unprompted review
Reply from Genting Casino
Hi John,
Thank you for your review.
We're very sorry to hear about your recent experience and understand your frustration. Please be assured that all our games operate using a certified Random Number Generator (RNG), which ensures all outcomes are fair, random, and unbiased.
As we are unable to locate your account from the information provided, we kindly ask that you contact us via live chat or email (contact@gentingcasino.com), or alternatively provide your username or registered email address. This will allow us to review your session and assist you further.
We appreciate your patience and look forward to helping resolve any concerns.
Still a absolutely joke of a site!!! Spent over £300 and not once got a bonus,line pays was disgusting 50p the odd £5 but mostly 50p. The last £50 deposited never got a line pay. Save your money. Very bad site always take take take
Okay so a update and yet again another £250 deposited and got two bonuses i was amazed 👏 and what a surprise 😮 got £22 on the forst bonus and £24 on the second bonus!!! So over £500 deposited and got a £46 bonus!! F@@@ing joke! Put your mo wy different sores that have a rtp and a percentage returns as this site doesn't understand how that works!!! Gaming commission must have missed this site when they don't there checks? Needs reporting as its not right the inappropriate returns that you don't get for your deposits!!!
July 27, 2025
Unprompted review
Reply from Lottoland
Hello John,
Apologies to hear you're feedback.
I am sorry you feel that you have not had the results you hoped for in our Game section.
Please note that all our Games are supplied to us by reputable providers and that we do not have the tools to control the outcome of any Game session.
All Scratchcards and Games are fully tested and certified by an Accredited Games Testing company. The Testing companies we use are audited and approved by the UK Gambling Commission.
Joke absolutely a joke!!!! £170 no bonus very small line pays not often at all. Deposit another £50 got a bonus after £200 spent and a return of £22!!!! Carried on and received nothing. £50 deposit again,what a mug i am,it went straight through not a bonus in site or a line pay!!! £270 in and won £22 wow what a great site 😡🤬💩
July 25, 2025
Unprompted review
Reply from Lottoland
Hello John,
Apologies to hear you're feedback.
I am sorry you feel that you have not had the results you hoped for in our Game section.
Please note that all our Games are supplied to us by reputable providers and that we do not have the tools to control the outcome of any Game session.
All Scratchcards and Games are fully tested and certified by an Accredited Games Testing company. The Testing companies we use are audited and approved by the UK Gambling Commission.
An absolute joke of a casino site!!!!!! Deposit £170 today and got a bonus eventually after £50 went straight through and got nothing so when I did get a bonus 12 spins and won £19? How can you justify your rtp and percentage rates?? And the day before spent another £100 and got absolutely robbed two days now I've been taken for £270 and got nothing. Bonuses are few and far between line pays are rubbish. I've played alot of sites and never seen anything like this before. It's on take take take!!! Save your money use other casino sites that actually have a rtp. These should stick to sport betting only!!
July 7, 2025
Unprompted review
Reply from BetGoodwin
Hello,
Sorry to see you had a bad experience with our BetGoodwin Casino.
Casino games can be volatile but, we can confirm we're fully regulated by the UKGC and every game we provide are tested rigorously for fairness. If you would like to discuss this matter further with us, please contact support@betgoodwin.co.uk and we will be happy to look into any additional enquiries you have.
Well we'll another £300 lose and never got a bonus. This is a ridiculous site for gambling all it does is take take take 50p £1 £2 plays nothing. Done £40 before I got a line pay,which was £10. This site has no rtp or percentage returns to there players. Stay clear better sites out there that has rtp and percentages to payout. And forget about your automated reply of we don't guarantee a bonus it's all random generated!!!! Had enough of hearing that rubbish!!!!!
June 8, 2025
Unprompted review
Reply from Heart Bingo
Hello John, we're terribly sorry to learn that you're unhappy with your gameplay with us. Unfortunately, we have no control over the outcome within our slots games, these are all run by a random number generator, which cannot be influenced by us in any way.
All of our games, except for Live Casino table games, utilize a Random Number Generator, 'RNG,' which randomizes the outcome of each hand/spin through the use of complex mathematical algorithms. The RNG’s are tested by independent companies to ensure that they meet and comply with industry standards. The outcomes cannot be influenced by BV Gaming Limited in any way.
Furthermore, as a licensed operator, we are able to reassure customers we are fully compliant with the conditions of our license and pay-out in line with our Terms and Conditions.
To provide transparency, we have enlisted eCogra to conduct an independent audit of all bets placed on the Casino/Gaming/Slots site on a quarterly basis. This audit determines the Return To Percentage (RTP%) of all Help games.
This is except for Live Casino, but all of our games are audited on a quarterly basis by a third party company.
Every 3 months, the leading independent and internationally approved testing agency eCOGRA conduct an audit of all bets placed on our RNG games to determine the Return To Player % (RTP).
You can find those results here. https://secure.ecogra.org/certification/7f9d34eb-4d61-4f68-8458-290ae12a8f87
You're welcome to contact us privately, if you wish. Thanks John. Our e-mail address is info@heartbingo.co.uk
Absolutely ridiculous bad bad bad site. Deposited over £300 and Eventually got a bonus after 200 spent and won 37.50 carried on playing it took the little win and some more down to my last spin got another bonus and surprise 37.50 win. It only gives 20 to 37 pound wins if your lucky to get the bonus. You spin £6 and win 50p??? It just takes takes takes worst ever gambling site I've used!!! Mr D turpin is a saint compared to this site! How can you have fun when your rtp means Rob The People!!!!! Avoid playing the slots here.
June 2, 2025
Unprompted review
Reply from Heart Bingo
Hi John, I am sorry to hear that you are unhappy with our site. Unfortunately, we have no control over the outcome or bonuses within the slots games, these are all run by a random number generator, which cannot be influenced by us in any way.
One day you might play hundreds of spins without the feature occurring, and the next day you might hit the bonus on your first spin. This is because casino games are inherently random, and no single playing session can be guaranteed to have a feature come up. It's also true that you may hit a feature more than once in a session because past performance has no effect on the spin or round that follows. It is impossible to ascertain when a Bonus will occur during a particular gaming session.
For further information regarding how the games are tested for fairness on a regular basis, please see the following link:
Spent £170 got 1 bonus and it paid me £16.50 bloody joke. Then another £200 spent and at £145 got a bonus of 50p!!!! At £187 got another bonus and got £17.50 absolutely a shit site completely takes your money and robs you!! Not fun at all no rtp no percentage at all just take take take had enough of getting taking for a mug putting money on this site. More site with actual rtp and percentages on your pay ins
May 16, 2025
Unprompted review
Reply from 666casino
Hi John Plumb
We know a poor session is frustrating - but gambling is a game of chance and positive results can never be guaranteed.
As a licensed UKGC operator, our games are tested rigorously for randomness - and we always aim to launch games with the highest RTP possible.
Robbed again. Spent £170 eventually got a bonus £25.50 carry on playing and it took the lot back,£200 in total it robbed me so I thought I deposit again and then it says if reached my limit WTF????? Complete scammers always on the take take take!!!
May 9, 2025
Unprompted review
Reply from Genting Casino
Hey John,
Thank you for reaching out to us and sharing your feedback. We deeply regret to hear about your disappointing experience with our site.
We understand that the outcome of your recent gaming session was frustrating, and we sincerely apologize for any dissatisfaction caused. Please note that all our games operate on a Random Number Generator (RNG) system, ensuring that all outcomes are completely random and fair, in accordance with industry standards. As such, we cannot influence the results or predict the outcome of any spin or game.
Also, the RTP (Return to Player), we would like to assure you that all our games comply with the required regulations and offer a fair and transparent gaming experience. RTP percentages are provided as an average over a large number of plays, and individual sessions may vary based on chance.
Lastly, feel free to provide us with your username or email address or contact us directly via live chat or email (contact@gentingcasino.com) so we could have a look into your account and check your gameplay if required. We are always happy to help our customers!
We value your feedback, as it helps us improve our services, and we are genuinely sorry to hear that your experience has not met your expectations.
Very bad site,poor payouts. Absolutely disgusting calling yourself a casino when you don't even give bonuses. £500 was deposited in total My first £50 not even a bonus just 50p £5 win that's it,carried on and after £400 was spent eventually got a bonus hoping for a win and all i got was a stupid £38. Carried and received Absolutely nothing. Very very bad not happy the rtp is rubbish the percentages are rubbish!!! Don't care about all the number generator. It's all crap! The games are set on take take take mode.
May 3, 2025
Unprompted review
Reply from Genting Casino
Hey John,
Thank you for reaching out to us and sharing your feedback. We deeply regret to hear about your disappointing experience with our site.
We understand that the outcome of your recent gaming session was frustrating, and we sincerely apologize for any dissatisfaction caused. Please note that all our games operate on a Random Number Generator (RNG) system, ensuring that all outcomes are completely random and fair, in accordance with industry standards. As such, we cannot influence the results or predict the outcome of any spin or game.
Also, the RTP (Return to Player), we would like to assure you that all our games comply with the required regulations and offer a fair and transparent gaming experience. RTP percentages are provided as an average over a large number of plays, and individual sessions may vary based on chance.
Lastly, feel free to provide us with your username or email address or contact us directly via live chat or email (contact@gentingcasino.com) so we could have a look into your account and check your gameplay if required. We are always happy to help our customers!
We value your feedback, as it helps us improve our services, and we are genuinely sorry to hear that your experience has not met your expectations.
Bloody joke. Totally robbed £560 deposited had one bonus on catch of the day which was £30. Only getting 50p line pays. Absolutely a joke!!!! You get 2 scatter symbols and they only happened 4 times on a £50 deposit.
April 16, 2025
Unprompted review
Reply from Genting Casino
Hi John Plumb,
I'm sorry to hear about your recent experiences—frustrations with bonuses and payouts can certainly be disappointing. Your feedback about the gameplay and deposit concerns helps us pinpoint areas we need to focus on.
Bad bad bad spent £187 and not ever got a bonus seen 2 scatter symbols 4 times. Had a £10 win that was thr biggest win then 50p wins,absolutely a joke of a site!!!! At £1 spins and changed to £2 spins still nothing changed. Save your money!!
April 14, 2025
Unprompted review
Reply from 666casino
We know a poor session is frustrating - but gambling is a game of chance and positive results can never be guaranteed.
As a licensed UKGC operator, our games are tested rigorously for randomness - and we always aim to launch games with the highest RTP possible. We're sorry to hear you didn't have any luck this time.
Putting a few hundred in now and won nothing on the slots,got £45 slot bonus,i used this and I actually won! But as soon as I deposit money again absolutely nothing,not even a bonus. You get the free bonus money and you win real money nothing unbelievable. Save your money go elsewhere where the rtp and percentage are true
April 6, 2025
Unprompted review
Reply from BetGoodwin
We're very sorry to hear of any dissatisfaction with our service.
All our games RTP’s are among industry standard and approved by the Gambling Commission. We aim to provide a fair and enjoyable gaming experience, we understand that not every session will meet expectations. We encourage all our players to gamble responsibly, and we are committed to adhering to all guidelines set by the Gambling Commission.
Please feel free to reach out to us with any concerns.
Complete waste of time!!! Deposit £340 got one bonus and paid £15.50. That's at £1 spins! Carry on playing and £20 spin straight through not even a line pay,and when you eventually get a line pay it's 50p absolutely a joke. Never been robbed so much by a gaming site. Save your money and go elsewhere. I thought I try this site again and hope that it changed but no it still robs your money,it's on take take take model!!
Update had a little win and it took the lot back,then had another £150 deposit and hopefully it will give something back but what a surprise got absolutely bloody nothing!!! £11.50 bonus this site should be reported complete scammers they don't believe in rtp or any percentage!! £500 average deposited and got robbed not happy bad bad site!
Another update thought I try again today 29th and deposit £310 and guess what??? Got absolutely robbed yet again! Your site has no clue what a rtp is or the percentage!!!!! You got put all that money in and never see a bonus absolutely ridiculous!!! You should closed down and reported to the gambling commission!!!!! F@@@ing joke of a site,i hope to add more money I'm and hope for a payout but NO put 20 in and won nothing 30 in and got a bonus amazing got 30 and it took it all back so in total the past few days I've spent over £700 and got robbed so stay clear from here!! They say the rtp is correct but if you spend 20 and you get nothing per spin how is that right?
March 28, 2025
Unprompted review
Reply from Genting Casino
Hey John,
Thank you for reaching out to us and sharing your feedback. We deeply regret to hear about your disappointing experience with our site.
We understand that the outcome of your recent gaming session was frustrating, and we sincerely apologize for any dissatisfaction caused. Please note that all our games operate on a Random Number Generator (RNG) system, ensuring that all outcomes are completely random and fair, in accordance with industry standards. As such, we cannot influence the results or predict the outcome of any spin or game.
Regarding your concerns about the RTP (Return to Player), we would like to assure you that all our games comply with the required regulations and offer a fair and transparent gaming experience. RTP percentages are provided as an average over a large number of plays, and individual sessions may vary based on chance.
We value your feedback, as it helps us improve our services, and we are genuinely sorry to hear that your experience has not met your expectations.
ABSOLUTELY ROBBED Save your money. Better sites out there,£150 deposited and not one bonus you only get a little line pay 50p £1 the biggest line pay I had was £10.50 after £130 spent. Only getting two scatters symbols and they wasn't often plenty of dead spins. The lack of line pays and bonus are a joke. Played other slots on this site and the same happens again. Stay clear or if you like losing money carry on this site
March 1, 2025
Unprompted review
Reply from 666casino
Hi John
Sorry to hear you're not having fun on our site, we know a losing session can be frustrating. Unfortunately, all outcomes are randomly generated and any wins you may receive are based entirely on luck. Chances of winning are not impacted by the amount of spins or money deposited.
Bad bad bad payouts. Put a few hundred quid in over the past few days,eventually getting a bonus at £1 spins and get £8.50. Very bad rtp. Played another day and £20 deposit and playing 50p got nothing for £15 changed to 20p spins got bonus on last spins got £13 yippee carried on playing and it took the lot,not even seeing two scatter symbols. Never had such bad returns on my deposits,yeah I should learn and I have now my money will not be heading to thos casino again!!!!!!!!
February 25, 2025
Unprompted review
Reply from Genting Casino
Hi John,
We apologize for the frustration you've experienced with your recent gaming sessions. We completely understand how disappointing it can be when the returns don't meet your expectations, and we appreciate your feedback.
The nature of online slots is that the outcomes are determined by a Random Number Generator (RNG), ensuring that every spin is independent and fair. This randomness means that while one session may not bring any significant wins, the next could potentially be different. Unfortunately, as the games are not fixed, the RNG dictates the results, and previous spins have no impact on future outcomes.
We work with some of the most respected game providers in the industry, and we have no control over the content they supply. Your results are determined by the RNG, which operates based on mathematical algorithms to ensure fairness and randomness.
With that in mind, we want to make sure that you're comfortable with the luck aspect of gambling and that you're able to manage your spending and losses. If there's anything else we can assist you with, please feel free to reach out to contact@gentingcasino.com or via our live chat.
Absolutely a joke of a site!!!! Put £50 in and played straight through witn no line pays, I spent £450 on this site and not once did i get a bonus!!! The line pays are very small 50p £1 the biggest line pay was £10 and after that nothing! I don't think they want a rtp is!! Robbing site save your money go elsewhere better sites that actually pay and have a proper rtp,and you actually get a bonus!! STAY CLEAR
Absolutely shocking. Deposited over £400 eventually got a bonus after £250 and won £14 what a bloody joke of a company. How can you have fun when all you getting is robbed!!!!!!! Stay away save your money plenty other better sites that actually pay you out!!!
December 7, 2024
Unprompted review
Reply from Coral
Thank you for your feedback – We're sorry to hear you have not had the positive experience that we would want you to have here with us at Coral. We appreciate that it can be frustrating when you feel as if you have not been lucky, gambling is a game of chance and should only be for fun and entertainment.
Absolutely shocking site Just spent over £200 and never ever got one bonus in was lucky to get 2 a few times and that's it!! Never expected to lose so much without getting a bonus. Poor odds poor rtp Save you money go elsewhere
October 14, 2024
Unprompted review
Reply from Genting Casino
Hi John,
We’re sorry to hear that you feel this way. While we understand that it’s disappointing when things don’t go your way, we’d like to assure you that all of our games use Random Number Generator (RNG) technology, ensuring every outcome is random and based purely on luck.
Casino games are designed to offer a mix of wins and losses, and while luck can sometimes lead to streaks of either, we promise that every game on our platform is fair and unbiased. Should you have further concerns, please don’t hesitate to reach out to our support team.
Thank you for your feedback, and we hope to provide a better experience in the future.
