I went online an rented a mini van for…
I went online an rented a mini van for the 16th of September, I was going to Georgia for a family reunion. I used Booking.com and Zezgo requested a $ 1,000.00 hold. When I went to pick up the mini van they mentioned $ 2,000.00 hold. Becuase people use the cars as Ubers, this is not my issue. They never checked the car, they did not check the fuel nor gave me a contract. I live like 6 minutes from the Orlando Airport. I arrived home gave them a call and asked for a contract then I was told I could not leave the state and they will charge me $.060 for each mile after 100 miles per day, the car was useless. I decided to take it back. Refuse to give me my money back for the 6 days rental and now they are charging my credit card 105.06 for pre-paid tolls on a mini van I never used. They have fraudulent charges and excessive holds on rental. Do not use them. I filed a complaint to the BBB and will continue to file complaints until I get a full refund on everything they took