Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the speed and efficiency of the service, with many receiving funds the same day they were approved. The application process is described as easy, and the customer service is frequently praised for being exceptional, friendly, and helpful. People feel valued and well-treated, a sentiment not always experienced with other financial services. Consumers also appreciate the clarity of the loan terms and the manageable percentage rates. The service is considered a valuable resource during financial pinches, especially for unexpected expenses or when groceries are needed. The app is easy to use for accessing accounts, making payments, and requesting advances. Consumers find the reminders and on-time monthly withdrawals helpful. Some reviewers, however, have expressed concerns regarding the payment amounts and interest rates, wishing for smaller payments or lower rates to better manage their debts.

Based on these reviews

Rated 5 out of 5 stars

I received my money the same day (or the next day if I request it too late in the day). When requesting the funds from the funds available, I can check to see what my payments will be before withdrawa... See more

Rated 5 out of 5 stars

Very promptly and agreeable resource. I needed a quick financial boost to cover odd ends and expenses and search and found what I now consider a sense of peace. The terms are clear and percentage rate... See more

Rated 5 out of 5 stars
Invited

My experience was great from the service and has been very helpful to my financial needs. I think this is by far to most successful service in the country far as helping consumers. The country would b... See more

Rated 5 out of 5 stars

My credit union I have banked with for nearly 30 years said no to a small loan to cover an unexpected expense. Ive bought countless autos, and a home through them over the years and now they left me h... See more

Rated 3 out of 5 stars

Convenience of advances is great however I can never log into the site because the code doesn’t get sent to my phone and the daily interest is bleeding me dry. Sincerely, single mom that needs groceri... See more

Rated 3 out of 5 stars

It would be nice if I could communicate with a human there may be a way… But I haven’t found it yet. I’m not a young man and not savvy with computers. I don’t understand my statement and it doesn’t se... See more

Company replied

Rated 4 out of 5 stars

My experience is good. It’s simple to get funding. However the extremely high interest rate is killing my fixed income of social security. My daughter was helping me with monthly additional funds;... See more

Rated 3 out of 5 stars

They do their job, it’s fine. But the interest rate is staggering. I had no choice but to use this high interest loan, but you’d think they’d cut you a little break on the interest after using them se... See more

Rated 3 out of 5 stars

CashNet is very helpful when you need money but it would be a lot easier on people if the loans were payed back in monthly installments instead of every other week. Honestly, I like most live paychec... See more

Rated 4 out of 5 stars

Actually, I was surprised by the amount you granted me. I was grateful at first. But I realized that only a small amount of what I'm paying is actually going toward my loan. I guess I didn't read the... See more

Rated 3 out of 5 stars

Didn’t really know I was gettin the loan but I also can’t find the payment schedule even though I will be hopefully paying off this loan by end of this month

Rated 5 out of 5 stars

They have been up front and honest in all their communications. They’ve lived up to their expectations.

Rated 4 out of 5 stars

I'm trying not to borrow any money from a pay day loan company, but when my groceries get low I am so relieved that I have a place to go to if I need an extra dollar or two to help with my monthly foo... See more

Rated 5 out of 5 stars

Cash Net is there when I need them for emergencies. I really appreciate that. They extended a line of Credit and I was able to borrow before I was even able to pay them completely out. Thank you cash... See more

Rated 5 out of 5 stars
Invited

I was treated kindly and they made me feel like I was important, some places make you feel like they are doing you a favor but not here I felt good and paying back is not as high a monthly payment and... See more

Rated 3 out of 5 stars

I dont like the fact that I only borrowed 1400 and my payments are every other week and they are almost 200 dollars. I wish I would have never took a flex loan out with this company. These payments a... See more

Rated 5 out of 5 stars

When in a pinch I can rely on money being wired into my account extremely quick which gives me peace of mind.

Rated 5 out of 5 stars

Cash it is always great. It is fast easy and you don’t have to worry about money because they definitely will take it out when it’s due and they’re also helpful if you need to make a change to your pa... See more

Rated 5 out of 5 stars

Great job approving my loan. CashNet approved me for what I needed with no hassles. Customer service was so exceptional and friendly that I'll only work with CashNet going further.

Rated 3 out of 5 stars

Customer service is great but be careful of the repayment process. They don’t tell you that they will take over $500 monthly out of your account and will not work to lower the monthly payments.

Rated 5 out of 5 stars

Very responsive to requests, helpful email support. Great service and customer care. Kept me informed of balance, payment due. Totally recommend this service to anyone in need of extra cash

Rated 5 out of 5 stars

Cashnet USA has been a lifeline for me. I had to leave work because disability, and while I was waiting for SSD to start, about 6 months, I had zero income. It was easy.

Rated 4 out of 5 stars

Thank you for meeting the needs of people like me who have poor credit /financial needs. I appreciate your flexibility, courteous and helpful fullness. Thank you

Rated 5 out of 5 stars

It's easy to access your account for payments and advances. It would be nice if I could figure out how to get a higher limit

Rated 5 out of 5 stars
Invited

Reminders and what the payment will be. Monthly withdrawal on time. Help with my credit as well.

Rated 5 out of 5 stars
Invited

I had no complaints, everything went through well. Great customer services, all question answered nicely and fast.Thamks for all your help..

Rated 4 out of 5 stars

When I needed money they sent it. I'm very much appreciate the time and effort they gave. I will be a customer for as long as they let me.

Rated 5 out of 5 stars
Invited

Easy to follow instructions. The time it took to get recieve my answer and the time to get the money deposited.

Rated 5 out of 5 stars

always Available when unexpected bills come up like car repairs or something else, fast service.

Rated 5 out of 5 stars

CashNetUSA came through for me when I really needed it. With groceries so outrageous it's a great feeling to know I can depend on them.

Rated 5 out of 5 stars

I appreciate this service it was really here when I needed it I really love the service 🩵🩵🩵🩵🩵

Rated 4 out of 5 stars

I needed the money and they were prompt. But I didn’t expect the payment to be so high and I thought they were monthly payments other than that they are fine!

Rated 3 out of 5 stars
Invited

It’s nice that you get your money quickly but the 15 percent charge and the absurd high interest rate is not good. You end up paying 3 times what you got

Rated 5 out of 5 stars
Invited

Quick loans and easy payments make it possible for me to pay my other bills. Other places take large amounts my paycheck every week.

Rated 5 out of 5 stars
Invited

Easy to use service, helps to fill gaps in my budget. Can always pay off early if desired.

Rated 5 out of 5 stars

They were very helpful for me when I needed help. Thanks cashnet. Easy funds transfer the same day. It helped me a lot I was in a tight bind.

Rated 4 out of 5 stars
Invited

Please bring down the interest rate so I can pay my balance this month

Rated 5 out of 5 stars

Helped alot forgiving the payment this month.... Thank You

Rated 5 out of 5 stars
Invited

When I needed the funds they were always available for me.

Rated 5 out of 5 stars
Invited

VERY CONVENIENT. AND EASY TO RECIVEVE FUNDS WHEN U NEED IT. THANKS.

Rated 5 out of 5 stars

I really appreciate getting the funds that I needed. I only wish the amount of my payments were smaller to help me manage my other debts. Rent credit card etc.

Rated 5 out of 5 stars

CashNet is amazing. They helped us with the money we needed when others would not and the way they have their payment set up is completely doable as well as it pays back to the principal you can then... See more

Rated 5 out of 5 stars

I honestly didn't think I would be approved with my credit score being so low, but CashNetUSA came through, and I was approved for a line of credit, which I received the same day in my checking accoun... See more

Rated 5 out of 5 stars

The person I spoke with was so helpful and understanding!!! She helped me so much! And made me feel so much better. Thank you Cash Net USA!!!

Rated 5 out of 5 stars

It was very cool n nice I got loans for $850 takes two days withdraw account from but I was very satisfied with customer service I called them for question n answer n response fast about it n I want s... See more

We perform checks on reviews


Company details

  1. #137 of 250 best companies in Non-Bank Financial Service
  2. #49 of 106 best companies in Financial Institution
  3. #45 of 78 best companies in Loan Agency

About CashNetUSA

Written by the company

CashNetUSA logo

Same-Day Deposit Available
If approved before 1:30 p.m. CT Monday – Friday

Instant Decision*
Receive an immediate decision

Quick Application
Apply online in minutes


CashNetUSA can get you the funds you need. Whether or not you have a perfect credit score, you deserve equal access to credit. That's why we do our best to consider your overall finances — not just the number on your credit report. Our alternative credit check makes it possible for those with less-than-perfect credit to be approved.* So you can be the hero of your finances.

*CashNetUSA is not a lender in all states. CashNetUSA and third-party lenders use various credit reports, data sources and application information as part of their underwriting. Not all applications are approved. Approval and loan terms vary based on applicant qualifications and by state. See Rates & Terms for details. Decision may take longer if additional verification or documents are required.

Applications approved before 1:30 p.m. CT Monday-Friday are generally funded same business day, subject to your bank's processing times. Applications approved other times are generally funded the next business day. Some applications may require additional verification. In such cases, if approved, funds will be disbursed by the following business day after the additional verifications are complete.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

39K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours


Rated 2 out of 5 stars
Redirected

Look elsewhere for help

The good: your money comes in rather quick, within 24hrs from approval

The bad: your finance charges are more than the amount you were advanced. This is a predatory practice that a borrower may overlook under dire circumstances but should be well-aware of before signing the agreement.

They aren’t willing to work with you as far as settling goes when you are faced with job loss.

June 18, 2025
Unprompted review
CashNetUSA logo

Reply from CashNetUSA

Hi Jonathan,

We’re sorry to hear that you had a bad experience, and want to thank you for providing valuable feedback. For further assistance, please contact our dedicated CashNetUSA Customer Service team at (888) 801-9075 or via email at support@cashnetusa.com.

Rated 5 out of 5 stars
Invited

Great Experience

It was smooth, quick and easy. Also had to call customer service with a question and they were so nice and helpful. I recommend this company to everyone!

October 24, 2024
Rated 4 out of 5 stars

I had a great experience but I just…

I had a great experience but I just wish and it wasn't so much to pay back every month.Otherwise everything was great.Thank you greatly appreciatedI had a great experience but I just wish and it wasn't so much to pay back every month. Otherwise everything was great. Thank you greatly appreciated.

September 4, 2025
Unprompted review
Rated 2 out of 5 stars

It was nice to be approved but I think…

It was nice to be approved but I think you should inform people how high the repayments are when you already struggling you shouldn’t have to go broke to pay things back I will never use this again after I’m done paying off

August 15, 2025
Unprompted review
CashNetUSA logo

Reply from CashNetUSA

Hi Theresa,

CashNetUSA works to match our customers with our best possible offer based on their financial eligibility. Our customers are presented with their complete offer details before signing the contract. If you have a question about your specific offer, feel free to contact us at https://www.cashnetusa.com/contact-us.html

Rated 5 out of 5 stars

Loan was needed urgently

Loan was needed urgently. This offer was the best offer. I received the quickly and easily. Be aware of what you are getting into prior to taking out this loan. I was aware and accepted the terms. Everything was laid out so that I could understand the terms of the loan.

May 13, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look