SM

Stephen Marsh

United Kingdom

Reviews

Review of Pest Expert


Rated 4 out of 5 stars

Good piece of kit

A good price, prompt delivery and good piece of kit.
I turned to this after trying other rat poison that I thought had failed to eradicate the rats - but it turns out they had - so I cannot rate the effectiveness of this product (hence only four stars). However, I am confident it will do the job if they return.

January 26, 2023

Review of Start Rescue


Rated 2 out of 5 stars

Previously been very pleased with Start Rescue but not this time

Previously been very pleased with Start Rescue. However, on this occasion I could not use the app to contact them having spent time trying to do so. I had to ring in. English was clearly not the first language of the operator, and it was very frustrating that we had such difficulty communicating effectively. It is a shame to have to write an uncomplimentary review after such good previous experiences.

October 27, 2022
Unprompted review

Reply from Start Rescue

Hi Stephen, thank you for getting in touch, we take all comments on board and can assure you that your comments have been passed to our Customer Services Department and your experience will be investigated, a member of our team will be in contact with you in due course. If however there is anything else we can help with in the meantime then please don't hesitate to get in touch. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. Best wishes the startrescue.co.uk team.

Review of Tile Doctor Ltd


Rated 4 out of 5 stars

Our Edwardian/Victorian Mosaic Tiled floor cleaned up well.

Our Edwardian/Victorian Mosaic Tiled hall was in reasonable condition but was lackluster and appeared to have ingrained soiling. Stephen Carpenter (our Nottinghamshire Tile Doctor) appeared very experienced and gave an accurate assessment as to how much improvement we could expect - and our external porch turned out better than he told us it might. He and his wife did as good a job on it as we could expect. It now looks materially brighter, with more vibrant colours and our family can clearly notice the difference. I would have given 5 stars but it was quite expensive and there was some unavoidable damage to new paintwork. However it costs what it costs, they have a lot of expensive kit and I doubt very much I could have achieved the same outcome myself. I would strongly advise decorating after and not before having a tiled floor cleaned.

May 29, 2022

Review of Drivethedeal


Rated 5 out of 5 stars

First time user

First time user. Very impressed. Saved over 15% on a VW Polo and much cheaper than anywhere else. Swift clear responses to queries. Dealer was over 150 miles away and a spec car took six months to deliver during the first lockdown, which was within one week of the estimate I was given at the start. Interactions couldn’t have gone any better with the dealer if it had been a mile away and all this took place during a pandemic. I

November 17, 2020
Unprompted review

Review of PRC Direct


Rated 1 out of 5 stars

Damaged appliance refunded but not replaced.…

I purchased a stainless-steel Samsung fridge freezer for £929. It was a competitive price. It arrived on time with good tracking of delivery. It was 59cm deep to match the depth of kitchen units and could be set up in a fitted housing unit if desired. The delivery people did not unpack it for inspection. After unpacking it (with some difficulty as it was very heavy and over 2 metres tall) I saw it had four shallow dents in the fridge door and a damaged fridge shelf. Part of its packaging gave the impression of having been used previously (which PRC said it had not). It sloped backwards as if it had previously been erected in a housing unit (when the back wheels are put onto shallow wedges). The front left leg was locked solid so I could not correct this. On looking at it from the front it also sloped sideways by nearly an inch from top to bottom. It had arrived in a small van jammed at an angle of about 45% against other packages. It appeared to have fallen sideways in transit. On providing PRC with photographs they apologised, collected it and said they would refund me. Despite asking them to do so, they refused to replace it. They insisted it was out of stock but continued to show it as in stock on their web site. When I tried to get them to remove the “in stock” from their web site they said they had just had a cancellation but if I wanted it I would have to pay the by then increased price of £999 (including delivery). This is above even the manufacturer's recommended price. I have ordered one from elsewhere but will be without a fridge freezer for nearly a month. I thought about giving them two stars for readily agreeing to the refund but could not bring myself to do so.

August 4, 2020
Unprompted review