Previously been very pleased with Start Rescue but not this time
Previously been very pleased with Start Rescue. However, on this occasion I could not use the app to contact them having spent time trying to do so. I had to ring in. English was clearly not the first language of the operator, and it was very frustrating that we had such difficulty communicating effectively. It is a shame to have to write an uncomplimentary review after such good previous experiences.
Reply from Start Rescue
Hi Stephen, thank you for getting in touch, we take all comments on board and can assure you that your comments have been passed to our Customer Services Department and your experience will be investigated, a member of our team will be in contact with you in due course. If however there is anything else we can help with in the meantime then please don't hesitate to get in touch. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. Best wishes the startrescue.co.uk team.