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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the products, service, and delivery service. Consumers also appreciate the facilities and the ordering process, indicating a consistently positive experience across various aspects of the business. People highlight the professionalism and friendliness of the staff, as well as their knowledge and expertise. Consumers consistently praise the quality of the work, noting significant improvements in their tiles and floors. Reviewers frequently mention the efficiency, punctuality, and helpfulness of the service, with many expressing a willingness to recommend the company to others. The positive feedback underscores the company's commitment to providing excellent service and achieving outstanding results.

Based on these reviews

Rated 5 out of 5 stars
Verified

I can not express how delighted we are with our stone floor after the skilled restoration of Phil a Tile Doctors. It has saved us a fortune and given us a fantastic new floor to enjoy! I can’t get ove... See more

Rated 5 out of 5 stars

I contacted Rupert from The Tile Doctor to have my floor tiles cleaned, especially the grout. He came around to quote and we arranged for the work to be done. Everything was done to my complete sati... See more

Rated 5 out of 5 stars

Provided an excellent service. Very pleased with the result. Tiles and grouting in our en-suite bathroom cleaned beautifully and look like new. Reasonable price too. Would highly recommend this compan... See more

Rated 5 out of 5 stars
Verified

Kieron did an excellent job of cleaning and sealing the slate tiles in my kitchen which were in a terrible state! He was helpful and friendly and took time to explain the processes involved, with... See more

Rated 5 out of 5 stars

Brilliant experience from start to finish. All communications clear and prompt, price very competitive, Jack and Joel did an amazing job and worked so hard and were very considerate and polite. Deligh... See more

Rated 5 out of 5 stars

Kieron was friendly , tidy and professional throughout the three days it to repair and clean a very neglected Minton hall floor. Very pleased with the final result hight recommended

Rated 5 out of 5 stars

Spencer could not have been more helpful. He put himself out to come and look at a dirty stone fireplace to reassure me that he could clean it up. He did an excellent job, was punctual, hardworking an... See more

Rated 5 out of 5 stars
Verified

12 years after installation, my Original Style tiles were looking quite tired and more than a bit grubby. I contacted tile doctor and Jason came by to take a look and provide a quote. We were able to... See more

Rated 5 out of 5 stars

Looked around a few options and the Tile Doctor always came up. Looked at Kieron's passed work online and was very happy with what I had seen with very positive reviews. Couldn't fault the work that h... See more

Rated 5 out of 5 stars

From the initial contact and agreement of requirements, to the pre-work visit and ultimately the work carried out, communication was first class. Our South Lancashire Tile Doctor (Kevin) set-... See more

Company replied

Rated 5 out of 5 stars

We had our kitchen/dining room floor treated. Very pleased with the service and with the final results. The floor looks great. Mick is very knowledgeable and professional. Would highly recommend.

Rated 5 out of 5 stars

Rob Voyce and his team at Hertfordshire Tile Doctors did a fantastic job on reviving the tiles in our utility room and bathroom. They arrived promptly, worked efficiently and left the rooms tidy... See more

Rated 5 out of 5 stars
Verified

Stephen Carpenter is not only a skilled and knowledgeable professional who cared about the state of the tiles in my house and restored them but did so with a looming deadline for a sale completion and... See more

Rated 5 out of 5 stars
Verified

Very satisfied with work carried out. Slate floor renovation. Julian was so helpful and professional throughout. Arrived on time, stuck to schedule agreed. Helped my husband move dining table as he wa... See more

Rated 3 out of 5 stars

Contacted tile dr after fuel from chainsaw leaked on new Indian sandstone tile dr was really quick replied asked for photos even popped out same day says tried a solution on one stain and it won'... See more

Company replied

Rated 5 out of 5 stars
Verified

Dennis is an absolute magician. Transformed our dull limestone tiles into a bright high sheen finish better than when they were first laid 5 years ago. Originally called him to fix a little indiscreti... See more

Rated 5 out of 5 stars
Verified

Tile Doctor connected me with Walter who has completely restored my Victorian encaustic tiled path using Tile Doctor products. Areas were cracked and many tiles were missing, damaged or badly stained.... See more

Rated 5 out of 5 stars

I am very happy with the result of the work carried out by Rob and his team last week. My slate floor has come up brilliantly and the slate in my shower room and bathroom, damaged by a long period of... See more

Company replied

Rated 5 out of 5 stars

Tile Doctor Hampshire have just cleaned and re-sealed our travertine terrace, re grouting in places where necessary too. Everything has been fantastic - from speedy quote, super professional but frie... See more

Rated 5 out of 5 stars

REQUIRED CLEANING OF A BADLY STAINED AND SOOT MARKED LIMESTONE FIREPLACE IN MY LOUNGE. GOT CHRIS ALLEN THE YORKSHIRE TILE DOCTOR CONSULTANT TO DO THE WORK AND WHAT A SPLENDID JOB HE DID BRINGING TH... See more

Rated 5 out of 5 stars

Nick and Sally did a fantastic job on cleaning and protecting our terracotta floor. They were excellent communicators, providing precise information about the process and what we should do both before... See more

Rated 5 out of 5 stars

Chris was brilliant. He restored our floor including damage where the previous owner had removed tiles and cemented over the vestibule area. Chris rebuilt this area and incorporated a recessed mat wel... See more

Rated 4 out of 5 stars
Verified

Ordering and delivery was excellent. The thing is, as soon as I got it, I set about reading the instructions, and put the goods on my tiles, left it on the required time and more, scrubbed off wit... See more

Company replied

Rated 3 out of 5 stars

Very overpriced for a small bathroom , shower over bath and 2 metre square floor at around £900 for chemicals and labour Unfortunately the results obtained were quite underwhelming. I have to question... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing, Kevin has worked miracles on our stone kitchen floor! Highly recommend, Kevin is a consummate professional and his work of the highest standard. So happy with the results.

Rated 5 out of 5 stars

Cambridge Tile Doctor Tom C proved both a consummate professional and a very nice fellah. Over 2 days he restored 4 tile floors of varying antiquity to a level of finish not seen in this old pile for... See more

Rated 5 out of 5 stars

Chris came out within days of my initial enquiry. He tested the floor and then recommended the best treatment for my porcelain tiled floor. On the day of the work, Chris and Zak came on time, prepped... See more

Company replied

Rated 5 out of 5 stars

Stephen is very knowledgeable, very professional with very clean work standards. He and his team transformed my two dirty scruffy floors using traditional methods, restoring and replacing quarry tiles... See more

Company replied

Rated 5 out of 5 stars

We had a very tired and dark slate tiled kitchen floor which was completely transformed by Jozsef. He worked tirelessly to remove and clean the existing sealer from the tiles and grout before applying... See more

Rated 5 out of 5 stars
Verified

Jozsef and Renata are such a lovely couple. The work they did was brilliant, my kitchen floor original quarry tiles were horrendously bad. I never expected them to look as good as they do now. I asked... See more

Rated 5 out of 5 stars

Dr Mick is an absolute legend! Sorted two bathrooms with all sorts of issues in a timely and professional manner. I’m very pleased with the finished product, they look better now than they did when ne... See more

Company replied

Rated 5 out of 5 stars

Barry and Jack saved my slate floors which the insurance company wished to take up after a flood. They were very professional, friendly, hard working and communicative. I would recommend.

Company replied

Rated 5 out of 5 stars

Great job that transformed our tiling in our kitchen and bathrooms. Very punctual, friendly, helpful and respectful of our property. They have. great pride in their work and are very knowledgeable.... See more

Company replied

Rated 5 out of 5 stars

Steve was very professional and did an excellent job so that our tiles looked like new. He was very helpful in telling us how to keep the floor looking good and the correct products to use. We can re... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent communication throughout the process. Easy to order products which came the next day. Matt was punctual, professional, friendly and efficient. My 20 year old kitchen floor is now clean, seal... See more

Company replied

Rated 5 out of 5 stars
Verified

Great service. It was done in one day. I think the overall price was expensive but considering the guy worked his socks off for 8 hours it was all worth is and the floor looked amazing

Company replied

Rated 5 out of 5 stars
Verified

Very easy to order products from a pre-filled online order form, and they arrived the next day, before 12 noon, as requested!

Rated 4 out of 5 stars
Verified

Mick totally transformed our patio and driveway in the space of two days. I was concerned about the risk of damage from the cleaning chemicals to plants which we couldn’t move from the patio but every... See more

Rated 3 out of 5 stars
Verified

Stuff I bought (Tile Doctor Grout Clean-Up 1 Litre) didn't work quite as well as hoped. Had got it to sort out efflorescence in terracotta floor tiles, but they're still not perfect (although they ar... See more

Company replied

Rated 5 out of 5 stars
Verified

Great products from a professional company. order placed Monday with full acknowledgement of all items Delivered next day all boxed/ labelled in easily manageable sizes and weights. all delivered b... See more

Rated 5 out of 5 stars

We highly recommend this service, in particular our local Tile Doctors Barry and Jack. Both were the utmost professionals, friendly, hard working and highly skilled. Our quarry tile floor looks amazin... See more

Rated 4 out of 5 stars

The work carried out by Mick was excellent.Throughout he acted in a professional and friendly manner.He explained exactly what he would be doing and the expected result. The materials from Tile Doct... See more

Rated 5 out of 5 stars

Mark did an excellent job. He went above and beyond to do a good job even coming for an extra day to make sure everything was completed as it should be. He was very professional and friendly and seeme... See more

Rated 5 out of 5 stars

Rupert was super helpful, prompt, very tidy and did a great job. Would definitely recommend.

Rated 5 out of 5 stars

Spencer was very accommodating when arranging the booking to fit in with my kitchen work and installation. He worked really hard and did a great job cleaning the floor tiles, the grout and sealing... See more

Rated 5 out of 5 stars

The Hertfordshire team (Rob) made a fantastic jopb of cleaning the tiles on my patio. Top marks, they must be the best in the business.

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Company details

  1. Cleaning Products Supplier

Written by the company

Tile and Stone cleaning, Stone Sealing and Grout Cleaning is what we do for a living and over the years we have developed the experience, resources and specialist products to be able to resolve your problem.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Fantastic staff

Fantastic staff: I had problems with the delivery, but the staff were so quick and efficient and pleasant to deal with ... I hope I can find a reason to deal with them again.
A masterclass in how much better life is when you can speak with a person rather than the push-button options that we usually have to struggle with.

October 13, 2025
Rated 5 out of 5 stars
Verified

Limestone and Victorian tile restoration

I have wanted to renovate the tiles in the hall and kitchen. Tile Doctor’s site is comprehensive-with advice, tutorials and all the products necessary for bringing tiles back to life. I contacted Tile Doctor’s site before buying and they could not have been more helpful. Russell spent 30minutes talking through the list I had put together for restoring 2 different types of tile-he was knowledgeable, professional and supportive of my project. Impressive company -thankyou for all your help.

October 14, 2025
Rated 5 out of 5 stars

Excellent

Excellent. All very clear with costing. Done quickly and a great result.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Floor Tile Cleaning

I contacted Rupert from The Tile Doctor to have my floor tiles cleaned, especially the grout. He came around to quote and we arranged for the work to be done. Everything was done to my complete satisfaction and I will continue to use them for regular tile maintenance.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Bravo to Phil at Tile Doctors

I can not express how delighted we are with our stone floor after the skilled restoration of Phil a Tile Doctors. It has saved us a fortune and given us a fantastic new floor to enjoy! I can’t get over what a diffidence it’s made to our kitchen. Bravo Phil I can’t recommend this company enough!

October 6, 2025
Rated 5 out of 5 stars

Provided an excellent service

Provided an excellent service. Very pleased with the result. Tiles and grouting in our en-suite bathroom cleaned beautifully and look like new. Reasonable price too. Would highly recommend this company.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience from start to…

Brilliant experience from start to finish. All communications clear and prompt, price very competitive, Jack and Joel did an amazing job and worked so hard and were very considerate and polite. Delighted with our floor - looks amazing!

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service



Spencer was very accommodating when arranging the booking to fit in with my kitchen work and installation. He worked really hard and did a great job cleaning the floor tiles, the grout and sealing the grout. He was happy to answer my questions and gave me advice on suitable cleaning materials for my floor tiles. I highly recommend the Tile Doctor.

September 12, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Victorian tile floor looks as good as the day it was installed

12 years after installation, my Original Style tiles were looking quite tired and more than a bit grubby. I contacted tile doctor and Jason came by to take a look and provide a quote. We were able to schedule our cleaning two weeks later.
Jason arrived right on time and got right to work. By the end of the day our tile floor just as good as the day it was installed.

September 15, 2025
Rated 5 out of 5 stars

Mark did an excellent job

Mark did an excellent job. He went above and beyond to do a good job even coming for an extra day to make sure everything was completed as it should be. He was very professional and friendly and seemed to have a wealth of knowledge about tiles floors and their renovation. I would not hesitate to get him to do more work for me or to recommend him. Mark A job well done.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Kitchen/dining room floor tiles

We had our kitchen/dining room floor treated. Very pleased with the service and with the final results. The floor looks great. Mick is very knowledgeable and professional. Would highly recommend.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Kieron did an excellent job of cleaning…

Kieron did an excellent job of cleaning and sealing the slate tiles in my kitchen which were in a terrible state!
He was helpful and friendly and took time to explain the processes involved, with good advice about aftercare.
I’m very pleased with the finished result and wouldn’t hesitate to recommend his services to other people.

September 29, 2025
Rated 5 out of 5 stars

Spencer could not have been more…

Spencer could not have been more helpful. He put himself out to come and look at a dirty stone fireplace to reassure me that he could clean it up. He did an excellent job, was punctual, hardworking and so polite that it was a pleasure to have him in the house. My wife and I would strongly recommend him.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing results

Absolutely amazing, Kevin has worked miracles on our stone kitchen floor!
Highly recommend, Kevin is a consummate professional and his work of the highest standard.
So happy with the results.

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

Looked around a few options and the Tile Doctor always came up. Looked at Kieron's passed work online and was very happy with what I had seen with very positive reviews. Couldn't fault the work that had been carried out and we are very pleased with the outcome. Kieron did a great job and even gave us some history on the tiles and colours used in the hallway. Would highly recommend.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Very satisfied with work carried out

Very satisfied with work carried out. Slate floor renovation. Julian was so helpful and professional throughout. Arrived on time, stuck to schedule agreed. Helped my husband move dining table as he was in recovery from knee surgery. No hesitation in recommending.

September 17, 2025

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