Sandra Evans

Top quality service from start to finish - very impressed with this company and in particular the young man who came to give me a quote and then installed a new oil tank completely on his own two days later, on a Sunday! He was so hardworking, polite, and friendly , and he deserves to do well in his working life. Thank you for a job well done with no hassle! Will certainly recommend your company.

I am really delighted with my new blinds. Caroline, who came to discuss my order, was so helpful and friendly, and Adin who fitted them was very professional, helpful and friendly too. Cannot fault the service! Thank you.

Gift was received really well and a lovely surprise. Only thing my daughter mentioned was that the scones were plain - she likes fruited scones, but she and her partner did enjoy everything, including the biscuits.

I've always found the people who deliver in my area to be very nice and polite and efficient. I believe you are struggling to keep staff though because of poor pay.

Always get good service from local couriers who know the area, but the best one left because you do not pay enough - shame on you!

Always top class service from our local lady courier. Thank you!!

Excellent service always from the two ladies who deliver in my area. Very helpful, very polite, kind and friendly. Cannot fault them.

The young lady, Lydia, who delivers our parcels in my area is excellent. I would always give her five stars as she arrives on time, or I get a message if there is a delay, and she is always very polite, helpful, and friendly. She is an asset to your company

Spoke a vet online, who was most helpful and friendly. Very impressed

I have had an ongoing
problem with my toilet blocking since June. They have been out and cleared it about four times. First two times manhole was filled with sand and grit! Told it was rats and to get council to lay bait. Council don't do this. They said contact Severn Trent who eventually came out and then sent team to do camera survey. No evidence of rats found and pipework good. 6 weeks went by, during which bathroom renovated so toilet not used. This week toilet blocked again. Called Homeserve early morning, told I'd get call back within four hours. No call received. Rang again, told they'd request call back again .Asked to speak to manager. Told someone would call back. Two hours later still no call so rang Severn Trent who came and flushed it through but said they should not be doing it as manhole is not 'shared' with any other property and I should get insurers to do it! Homeserve eventually rang at about 430pm to say they'd come yesterday(Saturday,2 days later)!! and in meantime they would have left me for nearly 3 days without a toilet! Not good enough! Normally they have responded well to calls but now blaming Covid 19 for lack of service yet Severn Trent still working ok. Also I've heard premiums to current customers are rocketing yet they are advertising that NEW customers can get cover for £1 per month! I shall be calling them tomorrow to demand they solve this problem with repeated blockages once and for all as it doesn't make any sense to me. Now really worried that my premium is going to go up. A friend has had one call out this year and has been told her premium is going up by £10 per month to £26 a month from renewal. I thought it was now illegal for insurers to offer new customers lower premiums than old customers!

Excellent service. Also sent feedback to delivery company as driver was so helpful and polite.

Excellent quick service and good quality products. Impressed!!

Excellent customer service even though in the end I did not purchase a phone from them. Staff answer phone promptly, have time for you, and are really polite and very helpful.