PA

Pablo

France

Reviews

Review of Flightright

Rated 1 out of 5 stars

Très déçu

J’ai ouvert mon dossier chez Flightright il y a presque 3 ans, et il est bloqué à l’étape 4 depuis plus d’un an sans aucune mise à jour. La dernière communication date d’il y a plus d’un an, et depuis, plus rien : aucun progrès, aucun suivi, aucune réponse à mes relances. J’ai l’impression que mon dossier a été tout simplement abandonné. Service très décevant. Je ne recommande pas cette plateforme si vous espérez un traitement rapide ou un minimum de transparence.

June 5, 2025
Unprompted review

Reply from Flightright

Cher Pablo,

Nous vous remercions sincèrement pour votre commentaire et comprenons parfaitement votre frustration concernant le traitement de votre dossier. Nous sommes vraiment désolés de constater que notre service n'a pas répondu à vos attentes et que vous avez eu l'impression que votre dossier a été abandonné.

Nous avons contacté aujourd'hui l'avocat en charge de votre dossier pour obtenir des informations actualisées sur l'avancement de votre procédure. Comme vous le mentionnez, une injonction à payer a été envoyée à la compagnie aérienne, et nous comprenons qu'il est inacceptable de ne pas avoir reçu de mise à jour depuis plus d'un an.

Nous reprendrons contact avec vous prochainement dès que nous aurons de nouvelles informations.

Nous vous prions de continuer à faire confiance à votre avocat; celui-ci est un spécialiste du droit des passagers aériens et dispose d’une longue expérience en la matière. Nous vous assurons que votre dossier se trouve entre de bonnes mains.

Nous vous remercions d’avance pour votre compréhension ainsi que votre patience.

Cordialement,
Votre équipe Flightright

Review of Flightright

Rated 1 out of 5 stars

Disappointing

I opened my case with Flightright almost 3 years ago, and it's been stuck in step 4 for almost a year now with no updates. The last communication I received was more than a year ago, and since then, nothing — no progress, no transparency, no response to follow-ups. At this point, it feels like the case has been abandoned. Very disappointing service. I wouldn't recommend using them if you're expecting timely support or clear communication.

June 5, 2025
Unprompted review

Review of Flightright

Rated 1 out of 5 stars

Disappointing

I opened my case with Flightright almost 3 years ago, and it's been stuck in step 4 for almost a year now with no updates. The last communication I received was more than a year ago, and since then, nothing — no progress, no transparency, no response to follow-ups. At this point, it feels like the case has been abandoned. Very disappointing service. I wouldn't recommend using them if you're expecting timely support or clear communication.

June 5, 2025
Unprompted review

Reply from Flightright

Dear Pablo,

We sincerely thank you for your comment and fully understand your frustration regarding the processing of your file. We are very sorry that our service did not meet your expectations and that you felt your case was abandoned.

We have contacted the lawyer handling your case today to obtain an update on the progress of your case. As you mention, an injunction to pay has been sent to the airline, and we understand that it is unacceptable not to have received an update for over a year.

We will get back to you as soon as we have new information.

Please continue to place your trust in your lawyer, who is a specialist in air passenger law and has many years' experience in this field. We assure you that your case is in good hands.

Thank you in advance for your understanding and patience.

Yours sincerely,
Your Flightright team

Review of Flightright

Rated 1 out of 5 stars

Disappointing

I opened my case with Flightright almost 3 years ago, and it's been stuck in step 4 for almost a year now with no updates. The last communication I received was more than a year ago, and since then, nothing — no progress, no transparency, no response to follow-ups. At this point, it feels like the case has been abandoned. Very disappointing service. I wouldn't recommend using them if you're expecting timely support or clear communication.

June 5, 2025
Unprompted review

Review of MoonPay

Rated 3 out of 5 stars

Excellent experience

Excellent experience, but fees are expensive.

August 4, 2020
Unprompted review

Reply from MoonPay

Hi,

Our fees for debit and credit cards are 4.5% per transaction, with a $4.99 minimum fee.

For purchases made via EUR and GBP bank transfers, our fees are 1% per transaction, with a $4.99 minimum fee.

Please note that we always display the fees before you make the payment so you always know how much you're going to pay.

MoonPay Support

Review of CarJet.com

Rated 5 out of 5 stars

avis carjet

Première fois que je loue une voiture en France. Procès très facile avec CarJet. J’espère que tout sera bon le jour de prendre la voiture et la remise aussi.

July 25, 2020
Unprompted review