Jimmy

I bought two pairs of these trousers and they have a nice line and it’s quite hard to find 20’’ hems without front pleats for some reason these days. However I can only give a poor review because of sizing. They are advertised as 36’’ inside leg but both pairs had 34.5’’ inside leg out of the bag. Cathcart say they wash their trousers once before sale and I think this accounted for the shrinkage. Unfortunately when I washed them, at 20 degrees, they shrunk again by 0.5’’. And on the second wash, they shrunk yet again by 0.5’’. That’s 2.5’’. The rise is also a little shorter than in comparable trousers and this compounds the problem. I do not expect expensive clothes to shrink. I have a 33’’ inside leg and they just about fit so if you’ve got a higher one and don’t like ankle grazers, best to avoid.

The one year review period is ridiculous. If a product has a two year warranty, for example, it should be the window. Longevity of a product is not a focus. It shud be.

Great experience. No pressure and all our needs in what we wanted were thoughtfully met. Very pleased with our new Nevada which was custom made as we wanted it lower than the original. In fact it's hard to buy a decent low bed so this shop is a God send. The wait time is a bind but it was worth it. Super comfy mattress at under a grand. Brilliant.

Lots of cardio and weight equipment (free and fixed), open 24/7, easy to join, easy to cancel and probably the cheapest to use. Those are the good things.

Bad stuff: the awful music. Can they not serve up something better than this tripe - clichéd and lacking in musicality? It sounds like it was produced by a talentless music tech student...drumroll after drumroll, breakbeat after breakbeat &c. Please stop it. Often way too loud...up to 90 decibels at times.

Staff don't wipe down equipment and there are no sanitation stations to enable users to so do.

Finally, there are no toilet brushes and gents toilets are covered in faeces at times. Most unpleasant.

I found the delivery and return service pretty good. The garment, however, was shockingly substandard: lightweight cord, unlined and very short in the body. Arms were really quite long which seemed very odd. Btw, there's no (or limited) utility in cashmere cord: cotton is preferable. I was even more surprised by the quality a competitor provided in a very similar looking jacket at almost half the cost of this oddity - lined, jetted pockets, 4 working cuff buttonholes and medium weight cord fabric. A pleasure to wear at a fraction of the cost. I can't imagine how Private White came up with this and who would actually buy it.

Great socks as usual. I've bought cashmere socks from other retailers...the quality is nothing like Pantherella. Designs are great too. One word of caution: I'm not sure why they use such an awful courier service. They should review that.

I once had a really good view of this shop. However, not anymore. I am a small bespoke paint maker and have decided to use a competitor for my supplies instead. This is not lightly done as I am currently having to retest all of my paint recipes.

Yes, the staff are nice but lack knowledge and make so many mistakes, e.g. packing the wrong weight or type of pigment.

They do not respond to customer feedback, e.g. stop filling pigment bags to the top so that they spill everywhere when opened. Neither are package labelled with pigment numbers.

I know they specialise in historical pigments, but so many are extremely hazardous. They eschew offering modern alternatives such as pyrroles, perylenes and others. Yes, they stock Pyrrole Scarlet, oddly named as Coral Red and erroneously labelled as PR 225.

Their hazard designations are unhelpful because they are often inaccurate and aren't based on international standards. Ultramarine blue, for example, is given a dual rating of both relatively harmless and as having a relatively low toxic hazard. An obvious misnomer: what is a low toxic hazard, exactly? How can anything be both harmless and toxic? Ultramarine blue does not require labelling as hazardous according to EU regulation 1272/2008. Cornelluson should really ask their manufacturers for these classifications and share them with customers. Quite worryingly, they sell Red Lead Minium without age verification.

Their website is not optimised for mobile phones.

As I stated above, the staff are nice enough but management needs to take a long hard look at themselves and try to step into the 21st Century in terms of their offering to customers.

Bought two tanks. Very nice styling and colours. It's very unusual for makers to offer interesting colours for men...the usual menu is bottle green, navy, black, taupe blah blah blah. Wool is good quality.

One 'tank', however, had a small hole where the body wasn't properly attached to the ribbing, hence the four stars.

On another negative note, why on earth are Toast's sizings so awry. I am 39" chest and the small fits perfectly. In most other brands, I am a medium. And what's with the 29" inside leg for men's trousers. Surely longer trousers could be offered and buyers could make their own choice about the correct length.

Shirts are of reasonably good quality and well made. There are no obvious faults at all. Cotton is soft and reasonably thick. Delivery was timely. I really like the fact that collar bones can be taken out - I cannot think why some makers stitch them in. There are a few drawbacks, however. I bought three 15" collar shirts. They are all 15 and 1/2. There is no reasonable explanation for this. Most of their shirts - apart from the button down collar ones - tend towards cutaway collars. Why not sell some with dagger collars? Last, the colours are generally blue or bluish with a few smatterings of pink, black or grey. Some more exciting colours or designs would be welcome.

This is a lovely jacket: well made, quality materials and a great design. Logo is fairly discreet and therefore avoids the tackiness exhibited by some branding. Sizing runs a bit large and consequently I had to return my original order. I was quite put out that they refused to honour the 10% discount on first purchases, hence the 4 stars. Return and refund were timely.

First, some negativity: these garments run fairly large considering they are Italian so don’t size up. I’m a 39 inch chest and the M is about right; the L was ridiculously big. They are quite long in the arm which is great as I am tall. Having ordered online, I received a 10% discount initially. However having returned the item, Belstaff didn’t give me 10% off on the replacement which is crappy customer service. The jacket itself is really well made and nicely styled. The material appears to be durable and the studs are good quality. I like the collar which is slightly oversized, giving it a vaguely 70s feel. The neck fasting stud is a bit prominent and the short zip is very odd. Yeah, it’s for a motorbike but none of their other jackets have such a thing. Overall, very pleased.

Very quirky design and a lovely choice of colours. More importantly, so comfy. This is my second pair. I am hoping they last as long as my first pair: 4 years and still going although looking singularly tired

What is wrong with this company? I ordered empty artists watercolour pans which are fine and the price was ok too. However since ordering, they have spammed me unmercifully. My inbox is full of notifications about the packages - yes, the order was split into 3 parcel so treble the number of emails and texts - for no reason. I require one email per package and then I will track it. When I went to pick up the packages, I really couldn't tell which email was the relevant one to show to receive my package.

My wife bought four medium T-shirts/long sleeve tops. I've bought medium many, many times before and they've always fitted perfectly. This time round, only one did. The smallest T-shirt was 36.5 inches around the chest. This is not a medium. Why have Muji altered their sizes in this way? They also packed them in such a way that they were impossible to open without tearing the plastic bags and cardboard wraparound labels. Yeah, you guessed it...they cannot be returned even though they are unworn. It's a great idea for them because items cannot ever be sent back! Awful company and never again.

Jackson’s do supply a fairly large range of paint and delivery is always timely. However they really need to sort out their technical side. They are unable, for example, to state whether or not the pigments they sell carry CLP/GHS hazard designations! This should be part of their basic offer to customers. They also designate certain pigments as having excellent light fastness when they don’t or at least there are issues with it, e.g. py3, py74 and pr170.

Live tickets are not scammers as far as I can see. However their business practice is less than reputable. First, when ordering, they take the funds immediately even though there are additional criteria that they require. There are two things wrong here: there is no warning at point of sale about this; they should not take the funds until said criteria have been met. Air B N B operate a similar system, i.e additional information is sometimes needed such as a certain number of good reviews. Air B N B only take the fund when these criteria have been met.

Second, tickets are cancelled at very short notice even though they have your money.

Now I wait for my refund. Let's hope it's quick.

This was a great experience. Everything was done in the stated timeframe. They were easy to contact and kept me updated. Excellent bodywork repairs carried out and my car came back spotlessly clean.

First the clothes: I bought some wide-legged trousers. Great quality but why is their regular inside leg length a mere 31 inches? I let them down but there is a slight line where the previous hem was pressed. Hence my four-star rating.

Despite the negative reviews here, my returns were five star. I have bought four times from them, returning on two occasions. The first return went well and the money was refunded promptly. The second return was mucked up by the dreadful courier they use: they lost the parcel. I waited two weeks before informing the courier and then I informed Cos by email. They rang me back on the same day and immediately issued a refund notice and I received the cash about 4 days later. I thought they would say I had to sort it out with the courier myself but did not.

Great product, delivered quickly.

Great customer service. Ordered some pigment and then wanted to add to it before dispatch. All taken care of in a timely fashion. I do think they should include a phone number in their contact details however. They answer emails super quickly though. Goods were much better value than elsewhere.