OT

Otis

United Kingdom

Reviews

Review of ScS Sofas


Rated 5 out of 5 stars

Good choice of Sofa's

Good choice of Sofa's, ease to order, delivery reasonable timeframe, on delivery part of the Sofa was damaged, SCS sorted out quickly and kept as informed and we now have our new sofa which is great

July 25, 2025
Unprompted review

Review of Avanti Travel Insurance


Rated 5 out of 5 stars

Easy to purchase online

Easy to purchase online, covers pre existing medical conditions, was given a discount code to help towards the cost of the insurance, very happy with the cover provided

January 30, 2025

Review of Todd Doors


Rated 5 out of 5 stars

Great selection of doors

Great selection of doors, easy to order online, had to phone for some details and really helpful and solved my question, delivery quick and keep up to date for information, delivery driver was great, carried doors in for me, lovely guy, would use again and definitely recommend

October 1, 2024

Reply from Todd Doors

Thank you for your glowing review! We're thrilled to hear that you found our door selection easy to order online and that our customer service team provided helpful assistance. It's great to know that you appreciated our quick delivery and the excellent service from our delivery driver. We look forward to serving you again in the future and appreciate your recommendation!

Review of Todd Doors


Rated 5 out of 5 stars

Great selection on doors at very good…

Great selection on doors at very good prices, easy to order and delivery very quick, the sales people on phone are so helpful and our driver was lovely, carried doors into house, was so friendly, definitely recommend

September 30, 2024
Unprompted review

Reply from Todd Doors

We're glad to hear you enjoyed our wide selection of doors and found our prices competitive. It's fantastic to hear that the ordering process was easy and your delivery was prompt. We appreciate your recommendation and hope that you will be delighted with everything once it is installed. Thanks!

Review of loveholidays UK

Review of Omaze

Review of Lodge Brothers (Funerals) Ltd


Rated 5 out of 5 stars

Supportive, knowledgeable and friendly Team

During a very difficult time, Tracy, Daniel and team have been excellent, not sure what we as a family would have done without their help, knowledge and friendship, they have been so supportive , arranging everything for us, keeping in contact throughout especially Tracy, thank you for making this terrible time easier with all the help and support

March 30, 2024

Reply from Lodge Brothers (Funerals) Ltd

Dear Otis, thank you for sharing your experience with Tracy, Daniel, and our team. We are truly grateful for your kind words and pleased to hear that their support, knowledge, and friendship have been invaluable to you and your family during such a difficult time. Your appreciation of Tracy's efforts and the entire team's dedication means a great deal to us, and we are honoured to have been able to make this challenging time a little easier for you. Thank you for trusting us with such an important task. Kind regards Robert Lodge

Review of F H Brundle


Rated 4 out of 5 stars

Service was good equipment was good

Service was good equipment was good

April 18, 2024

Reply from F H Brundle

Hi Otis,

Thank you for your feedback!

We're pleased to hear that you were satisfied with both our service and the equipment you received.

We're here to help and always striving to provide the best service possible.

Kind regards

Amy

Review of J&M Electrical Supplies Ltd

Review of UK Baby Centre

Review of East Coast Fencing


Rated 5 out of 5 stars

Excellent products and service

Easy to order online, kept informed throughout, delivery quick, reasonably priced , fences good quality and delivery drivers are great, I've used this company quite a lot and have recommended to family and friends

November 24, 2023

Review of East Coast Fencing

Review of Sustain - Solar, Heat Pumps & HomePlans


Rated 5 out of 5 stars

So pleased with our Solar Panels

So pleased with our Solar Panels, everyone involved including the Surveyor, Scaffolders, Roofers, Electricians and Office Staff have been excellent from start to finish, all very professional and informative, so friendly and helpful, everyone arrived spot on time, work completed in 2 days, can’t recommend enough, well done Sustain Homes.

August 16, 2023

Review of East Coast Fencing

Review of East Coast Fencing


Rated 5 out of 5 stars

Very easy to order online

Very easy to order online, good quality fences, keep you up to date with information concerning your order and delivery details, quick delivery, used a few times and would definitely recommend

May 4, 2023

Review of East Coast Fencing

Review of Furniture123

Review of Gardening Express


Rated 1 out of 5 stars

Terrible service, plants even worse

Orders 2 plants 6 weeks ago, was advised at time of ordering it would be 15 day wait so was prepared for that not 6 weeks, could not get in touch with anyone in the company as all lines of communication was shut down, plants just arrived and one of them is dead, would never use this company ever again, service is absolutely diabolical

May 22, 2020
Unprompted review

Review of Gardening Express


Rated 1 out of 5 stars

Terrible service

So a week a go I last posted my review and had a reply telling me they trying their best, still no delivery, still showing as being processed even though it's now 5 weeks and still no communication lines, all I want is a refund and my order cancelled as no longer want it from this company but can't even get hold of them which I assume is why, so no one can cancel, absolute joke

May 9, 2020
Unprompted review

Reply from Gardening Express

Thank you for your review and I'm really sorry to hear that our service wasn't up to scratch this time.

We're keen to put this right for you, so please be advised that our customer service team are answering ALL support ticket enquires submitted via our website here:

https://help.gardeningexpress.co.uk/support/home

***Please expect a SIGNIFICANT delay in responding to your support ticket, however, we WILL get back to you and resolve any problems.

*** Please be reminded that unfortunately we do not have the resources at the moment to reply to any individual social media comments or reviews and are dealing with all customers via our website as above.

We are a family run business located in the Essex country side and are really trying the best we can with the resources available to us to offer the best possible service we can at the moment.

If there are any problems with a late delivery or your plants on arrival we will put this right for you.

We sincerely apologise for any inconvenience caused to anyone and look forward to helping you with this.

Kind regards

The Gardening Express Team