United Kingdom
Review of Vertu Motors
Lauren the sales person was terrific. Always listening and answering my questions. Very attentive and was lovely.
Reply from Vertu Motors
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Lauren and the team. We hope to see you again soon. Happy motoring, Kerry
Review of Sweet Genie
Good choice of sweets. Excellent and quick delivery times, fantastic prices.
Review of Williams Medical
I had a small hiccup with my order with WMS. It was lost in the system, showing as having been dispatched, but DHL having no trace of it. I both sent emails and phoned WMS. When Louise and Rhian got onto the case, my order was promptly delivered within 24 hours. These 2 great ladies came to my rescue. They apologised for the delay and even sent me a box of goodies as an apology and for good will too. Fantastic service from Louise and Rhian. Will definitely use WMS again.
Reply from Williams Medical
Good afternoon Mr Perrie,
Thank you for taking the time to complete our trust pilot survey. I'm sorry to hear you initially experienced a delay with your order but pleased that you allowed us to investigate and turn the issue around for you.
I'll ensure that your comments are fed back, not only to the ladies involved, but the whole of the sales floor. I'm also glad you enjoyed your goody box. Thank you once again 😊
Kind regards
Cherie Coles
Customer Care Manager
Review of Scent Shave & All
I placed an order this Tuesday, although no notification re order was received I got my blades on Saturday morning. Their I T was playing up, however all fixed now. Back to normal service
Reply from Scent Shave & All
We have since spoken with this customer and have resolved the situation with them, they will be revising this review accordingly. There had been a problem with our automated email system regarding an order confirmation being sent across to the customer straight away. Their order confirmation and their physical order has now reached them.
Review of Cosmos
Had a great time with Cosmos and sounds of the South tour. The only hotel which wasn't great was the Wyndham in New Orleans, the others were all perfect. Tour Director Brenda and our driver Royce were great hosts. Brenda was extremely knowledgeable and shared her knowledge with us and in a perfect way. We were never rushed but again never had too long at each experience, timing was perfect.
Review of Evri
As usual a rapid and careful delivery. The driver was cheerful and caring.
Review of Currency Online Group
I had some, Australian Dollars that I couldn't use. The Post Office, travel agents locally were offering me really bad deals. I bought them from Currency online and tried their rate. It was like night and day, an excellent buy back deal and miney very quickly paid into my bank account. 10/10
Review of Great Rail Journeys
I have been with Rail Discoveries before and have had excellent service from them both before travelling and also whilst on a trip. Very easy to navigate their website, book holidays, pay balance etc. Before booking I checked what would happen if Scottish covid restrictions meant I could not travel.
Review of Victorian Plumbing
Replacement toilet seat. It came as I was informed, very easy to install, good quality and fits perfect. No issues with service, delivery or quality.
Review of RAMSDENSCURRENCY.co.uk
Bought currency online, got a good rate, no issues for the pickup, very quick and easy.
Review of Outfox Energy
Very easy to change over to. Once my first payment was made I wanted to change the direct bedit date. Done an online chat, no mass Q to wait in on a Saturday morning and Sam sorted it out for me.
Reply from Outfox Energy
Good Morning Mr. Perrie,
Thank you for your 5* review.
It's great to hear of your comments & that Sam was of great assistance to you!
If there is any way that we can help you with your account please do not hesitate to get in touch and somebody would be happy to help you there!
You are able to get in touch with us by viewing the information via our new website here - https://www.outfoxthemarket.co.uk/contact/
Following the latest UK government advice, we have less staff working from the office. We will do our best to serve our members during this time. For more information during the COVID-19 outbreak please visit this section of our website - https://www.outfoxthemarket.co.uk/faqs/
Kind Regards,
Team OTM
