United Kingdom
Review of Nightvisiongoggle
Ordered a Drone. Took ages to arrive and was the wrong one, cheap junk! The gift, supposedly worth £30 was a bunch of 'self-help' ebooks worth about £3 at best!
They said, and I quote, we have no control over want the Chinese factory sends customers?! FALSE ADVERTISING. Still waiting for my refund. This is illegal and shop be shutdown.
Review of Octopus Energy
They send out 'assumed usage' bills even with smart meters and then when you show that they are wrong, they still continue to harass?!
More galling, is the owner of Octopus is often on the radio, saying how different his company is??
Just as greedy as all the rest, with rubbish contact support and rubbish customer service!
Reply from Octopus Energy
Hi there,
Thank you for sharing your feedback. We’re really sorry to hear about your experience and completely understand how frustrating it can be when there are discrepancies with your bills, especially when you’ve taken the time to ensure accurate readings.
We take your concerns seriously, and we’re committed to resolving any issues our customers face. If the billing issue hasn't been fully addressed, we’d love the opportunity to look into it further. I have sent you an email, if you are able to respond back to me that would be appreciated.
We also regret that your experience with our customer support didn’t meet your expectations. Excellent service is something we’re always striving to improve, and your feedback will certainly be passed along to help us do so.
While we aim to be different in the energy market, we know there's always room for improvement, and we truly appreciate your insights, which help us make those changes.
Best regards,
Andy Allie
Customer Service Manager
Octopus Energy
Review of Leroy Merlin España
Avoid. A truely disgusting company that lies through there teeth, then once they have your money, ignor you. They should be prosecuted and shut down. French 'arrogance' teamed with Spanish 'couldn't care less' customer service!
Review of Hinge
This is a scam. Designed,not to match, but to fleece you of your money in a neverending demand for more payments. Should be banned. Disgusting.
Review of Countrywide
Regretfully, I used Millers Countrywide in Plymouth.
Both their Lettings and Sales were useless. Never answering questions, constant changes of who to contact. So many names, who never talk to each other, so I ended up endlessly asking the same question over and over. They ignore and charge for items I never agreed to etc.
Avoid!
Review of South West Water
A completely dishonest company driven by greed, and allowed to by the government. They would rate a 5/5 for pollution, giving 3rd world countries a run for their money! They have no problem telling lies to their customers (3 of them told me the same lie before a manager realised it would reduce their profit in the short term.) Why do their staff even work for them? Don't they care that overseas owners interests are polluting and profiting? Disgusting,
Review of eBay
They took my money and did not deliver. They are scaming people, stealing their money and getting away with it, because they know they can. No way of getting a just outcome. A truly disgusting company, making millions on stuff you never receive.
Review of IKEA
Ikea Spain are actually committing fraud by taking payment for goods, not delivering them and then refusing to do anything about it, hoping you'll buy the same items from them twice. This is illegal conduct and they should be prosecuted. Truely, criminal behavior, driven by their greed.
Review of Goldcar
Goldcar are running a scam. They are comitting fraud by renting cars with scratches on them but not logged, then charging customers when they return the car for damage that has been there for a longtime. We got charged 100 Euros for an old scratch on a cheap plastic hubcap that we did not cause (never came near a curb). I guess that scratch alone has been charged to dozens of previous renters of that car and made them a lot of fraudulent money. Truly a disgusting company. Do not use them.
Review of Parcelforce Worldwide
I don't have a printer, so I get to the end only to find that out? I thought the Post Office would print the label??
Reply from Parcelforce Worldwide
Hello - can I help?
If you need any advice or support with regards to the content of your review, please contact us at parcelforce@parcelforce.co.uk where we can help you further.
Review of Bumble
Bumble refused tp delete my data, even after I had cancelled my subscription early due to my experience on their App being a complete waste of time and money. I asked in writing 3 times and they still refused unless I sent them even more data, like my Drivers License! I am convinced they do this so they can keep the profiles of people who have quit, up on thier App and sell the data to 3rd parties. My email scam volumn went up dramatically after I complained and quit Bumble. Truly disgusting company.
Reply from Bumble
Hi, Mark. We'd be more than happy to take a second look into your original inquiry for you. Can you please reach out to our team at bumble.com/contact with a follow-up message so our team can look into this right away. We're here to help!
Review of Bumble
Bumble is a complete waste of time and money. A Scam really, as it is designed NOT to match people, rather keep them looking and paying! It is a money making App first and foremost. Save your money, time and emotions! I regret paying for 3 months.
Reply from Bumble
Hi, Mark. We are sorry for your negative experience, however Bumble does not create accounts, nor does it have bots, nor does it manipulate matches or messages in order for our users to subscribe to any paid plans. If you have any problems with your account, you can always contact our support via bumble.com/contact or send us a DM on Facebook or Twitter (@BumbleSupport)
Review of Zero Waste Group
They arrived on the dat scheduled and removed all the agreed rubbish for the agreed price. Good service.
Review of Shire Garden Buildings
Ordered a shed via Elbec 7 weeks ago only to get an email yesterday saying it would be delayed again for 3 more weeks. They clearly don't have the capacity to fulfil orders but their greed won't stop them taking them and then just fobbing customers off. Truly terrible customer service or business model. I would not use them ever again and have cancelled my order at a loss of time and money to me,
Reply from Shire Garden Buildings
Thank you for taking the time to leave your review.
So sorry to see that your order didn't meet our usual high standards. Although we do strive to provide the best customer service that we can, it has been an extremely challenging time for us due to an overwhelming amount of orders during the global pandemic.
We continue to work to the best of our abilities and we are extremely sorry for the inconvenience this has caused you during this difficult time.
Kind regards,
Shire Garden Buildings.
Review of elbec garden buildings
Paid for a shed 7 weeks ago only to get an email yesterday saying it would be another 5 weeks. No reason why and no contact details so I expect a lot of disgruntled customers are getting these. Their greed does not allow them to say no to orders so they just hope the problems will go away or back on their supplier. Truely bad customer service. I would not recommend them at all.
Reply from elbec garden buildings
Hi Mark
We are very sorry you have been left very disappointed. This was a shed from our professional wooden range and all orders have been suspended on this range since 3rd June. At the time of your order we had no reason to believe there would be an issue and was taken in good faith.
We suspended the entire range to enable us to service those customers that were already in the system such as yours, and our website won't accept orders from this range until all our back order have been satisfied.
We understand your frustration and are truly sorry.
Kind regards
elbec garden buildings
Review of ao.com
