Pauline-David Burch

Very friendly and helpful. I queried the pricing, dates and details of several quotes provided by Panache as I was making up my mind about the various river cruises. But throughout, the responses were prompt, patient and cheerful.

Sarah our booking agent was very knowledgeable and patient going over details with me making sure everything was correct.

Thoughtful caring staff, great food and paired wine, excellent tours and experiences,great ebikes to explore the area.

The price match really worked, Dom not only matched another quote I had found for our cruise but beat it by a few pounds. So the booking process was quick and efficient and follow up emails came promptly. Iglu is certainly a company I can trust.

We ordered 3 samples. They came very quickly and we could compare the different qualities and structures. Very useful for deciding exactly what would suit us. Thanks

Very helpful daily emails and text messages updating and reminding me of the delivery time. The time slot was 10am to 2 and it arrived just after 2.

Simple straightforward questions. The summaries before each question was good advice I also phoned to asked advice and the lady was very helpful

Helpful staff, friendly and amusing,

Very good value, and easy to take out the insurance.

Were were due a future cruise credit from Princess, which did not materialise.

We contacted Olivia at Iglu, who chsed it up for us, and now our Princess account has received the credit.

Thank you.

Excellent service from Woking store, my order was all ready on a trolley for me. No fuss very efficient. Great job.