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Interesting trip on the lower Danube and giving a brief outlook of a number of several eastern countries that we had not visited before.The ship,staff,food was very good and everyone had a good time.T... See more
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Based on these reviews
Invited
Very well organised. Ship very comfortable. Everything was clean and tidy. The food was really tasty with plenty of choice for breakfast, lunch, afternoon tea and dinner. Free seating at meal times l... See more
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This was our first river cruise & it won't be the last. The cruise was well organised from start to finish. The staff were polite friendly & very helpful. The quality of the accommodation food & win... See more
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What a brilliant experience. We were looked after superbly from the minute we stepped on board and informed about what we were going to experience every day. The staff were amazing and nothing was... See more
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Sat in lounge on arrival, doing nothing for about half an hour. Noticed everyone had a drink except me. Got one eventually. Staff rather patronising. Kept calling me "Mr John". Bed needed climbin... See more
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What did we loved about it, well, the helpful and friendly staff, all of whom were outstanding,nothing was too much trouble. The lovely Panarama suite, the food, wheather breakfast, lunch or dinner wa... See more
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Absolute superbly at every level! From spacious, light and siry cabins, to excellent service from ever member of the crew, to high-level fine dining, our Mekong cruise was truly superb. And the breadt... See more
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This is our second cruise with Emerald. Accommodation and staff excellent. A more varied vegetarian meal option would be appreciated. Veggie lasagne as an option every night! Farm trip was not very we... See more
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We did 2 river cruises 1in 2016 Budapest to sea 1 in 2025amsterdam to Budapest along with a friend who we told he would not be disappointed Both on Destiny We were not disappointed
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Its the first time that we travelled with Emerald and would definitely recommend them. The ship was beautiful although the layout of the bedroom could have been better as the door to the bathroom was... See more
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Slight hiccup involving no one to bring cases on board (ship was double stacked so no one spotted us and two elderly passengers with mobility issues). Other than that, faultless. Ship, food, service,... See more
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Ship of a very good standard . Staff excellent. Enjoyed the open seating space in front of lounge. Excellent tour guide 'Harry' andc activity/ entertainment manager. We found food bland and a... See more
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This was our first river cruise and we chose the Rhine and Moselle with Emerald. We are so glad we did. From the moment you step aboard you are made to feel welcome and special. The staff were all br... See more
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Complete cruise well organised. Cruise director dedicated explained everything you needed to know. Whole staff made trip a pleasure to enjoy. Whilst cruising it might be worthwhile highlighting some o... See more
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The river cruise was truly wonderful. All the staff were helpful, pleasant and considerate. The guided tours were very interesting and the onboard entertainment created a happy atmosphere. We thought... See more
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I think they must have a wonderful HR department. I'm not a great fan of HR generally but I make an exception for Emerald. Their staff selection and training mean that all the people one comes acros... See more
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I decided on this trip based on a previous experience with Emerald cruises as a solo traveller, which was outstanding. Sadly the cabin allocated on this recent trip was tiny,dark and oppressive and... See more
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The ship was clean, beautifully decorated, staff very friendly and helpful, Food and drink fabulous. Only complaint for not giving 5 stars was the person who walked around on the top deck from 5am eac... See more
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The company looks after you from booking to the final farewell. The cabins are stylish, spotlessly clean, and very comfortable. The excursions are well planned and organised with extremely knowledgea... See more
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We have now taken three river cruises with Emerald and they have all been fantastic. The staff, from the person who makes the beds to the captain of the ship, are enthusiastic and friendly. The tours... See more
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We enjoyed the river cruise experience as far as the places we visited and the scenery from the ship. However the on-board experience was disappointing. The quality of food was average, both in terms... See more
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From start to finish this river cruise with Emerald Cruises on the River Duuro was five star. We were picked up from Porto airport and whisked off to our star-ship. Check-in was easy and then we... See more
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Sadly air conditioning failure for 3 days plus did not help. On board team did everything and more to try and resolve. On our return customer service team continued good customer care.
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Being welcomed warmly and looked after from beginning to end. Excellent food as well. There was a very happy atmosphere among the Douro crew and staff which added to the warm welcome onboard.
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Although at first the price appeared high it’s not when you consider what is actually included: Breakfast Lunch Dinner Bar Snacks each evening Beer and Wine at Lunch and Dinner Tea/Coffee/... See more
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Excellent ship and crew. Team back in UK helped with our missed connection which was very reassuring. Food, as always were excellent as were the guides on our walking tours. Loved the bike ride out o... See more
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The amazing Douro River Valley was matched by the contribution made by the staff, the food and service on our cruise. All were memorable and first class.
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There was not one aspect that could be faulted. The organisation was great; the staff on the ship were all friendly and the service was excellent; the food was superb; and the excursions (and friendl... See more
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First time river cruising, couldn’t fault a thing! Staff were friendly and very efficient, boat was immaculate, food was delicious and itinerary was peefecty
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Our first river cruise and certainly not our last. 5 star in every respect. A wonderful experience.
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The best holiday we have been on .wonderful boat, wonderful staff, wonderful food ,excellent entertainment, excellent days out.you do t have to change anything thank you for everything you did for us... See more
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The food,staff and stateroom were lovely. Our big complaint is that we were so looking forward to seeing Budapest on 26th April 2025. We arrived in time for a lovely lunch and then went to catch... See more
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The cruise from starts to finish was memorable for all the right reasons. Staff, the ship, food, accomadation all wonderful. Each day different with multi choices… relax in board, sightsee yourself, s... See more
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Crew exceptional as usual as well as the food. Feel some corners are now being cut i.e. TV did not work even when stationary and choice of channels very limited. No Bow view also. AC broke down for... See more
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From the moment you land at the airport to the moment you have to say goodbye you are treated like a king.. nothing is too much trouble and the staff are amazing. Ive never been on any sort of cruise... See more
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We love the Emerald Azzura it is such a relaxing trip and fab staff. This one was through the Corinth canal which was very special.
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Jewels of the Rhine was our first river cruise and we were not disappointed. It was well organised, the staff were all very friendly, the food was amazing, rooms ideal. Lovely scenery.
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The Emerald river cruise along the Saone and Rhone was really lovely. The ship was beautiful and the staff so friendly and helpful.
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Great boats, great food, great entertainment, great accommodation and great excursions. But if you are a poor walker beware some excursions offer limited travel assistance into town, book early, espec... See more
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Super cruise visiting 5 countries in 7 days Lots of excursions but above all brilliant staff, very helpful and friendly
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Absolutely amazing the yacht is so beautiful the crew were the best ever so friendly happy and a joy to talk to they couldn’t do enough for the guests, as for the Captain(Rob) he was happy, pleasant a... See more
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The way the city tours were organised to south all abilities excellent guides the friendliness of fellow guests, the care showen by the excellent crew they were great
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A great yacht cruise. Beautiful scenery and tours, fantastic dining and the staff are like family and care for you so well
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No complaints - the journey / food was excellent - would recommend this trip to all our friends
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Wonderful way to see different places. Very well organised and staff were very friendly and efficient
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We are taking our fourth Emerald cruise this winter. We like the Emerald product. Small yacht. Very good crew. Very nice food.
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Staff couldn’t be more helpful. Food and accommodation first class Tours very informative
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They are my favourite when choosing river cruises. The bedrooms are well furnished, the food good and the staff friendly.
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Well where may I start? First off the entire package was tremendous with the 2 hotels at either end being absolutely first class. Brilliant locations for each of them and staff who w... See more
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brilliant time
Company details
About Emerald Cruises UK
Written by the company
Emerald Cruises is an award-winning travel operator specialising in deluxe river cruises and luxury yacht cruising.
Our extensive fleet of Star-Ships are custom-built to sail Europe’s iconic Rhine, Main, Moselle, Danube, Rhȏne, and Douro rivers, as well as the majestic Mekong River in Southeast Asia, with each vessel hosting a range of stylish innovations.
Whether you’re travelling by river or ocean, your luxury vessel will dock in the heart of the amazing destinations we visit, be it the banks of the Danube with the backdrop of Budapest’s breathtaking Parliament Building, Ho Chi Minh City with its vibrant culture right on your doorstep, or in coastal cities such as Dubrovnik, Mykonos, Sorrento, Venice, and Istanbul.x
TheEmerald Cruises Story
In 2024, we celebrate 10 years of Emerald Cruises by introducing the next generation of superyachts: Emerald Kaia, launching in early 2026. Our journey began with the Emerald Sky christening in Amsterdam. We have now grown to eight Star-Ships sailing the waterways of Europe, one Star-Ship sailing the mighty Mekong River, and three luxury yachts sailing the world's ocean.Contact info
4 Piccadilly Place, M1 3BN, Manchester, United Kingdom
- 0161 516 8437
- hello@emeraldcruises.co.uk
- www.emeraldcruises.co.uk
Invited
Thoroughly enjoyed a trip of a lifetime.
Your tour guides Donna & bus driver Joshua are truly a valuable asset to your business. They went beyond to have our days planned precisely. We both thoroughly enjoyed our tour and experience with Emerald on the bus & train. The staff on the train were brilliant can’t fault anything.
September 12, 2025
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Danube Cruise
All mostly efficient and good communication as in the other times with Emerald. This cruise perhaps not as relaxed as previous one in France. The team seemed less experienced.
September 7, 2025
Invited
Emerald Cruises on board are excellent and relaxing.
My wife and I could not fault anything at all on board the ship/boat. Really fantastic staff. All of whom one could interact with, without over stepping their professionalism. The Cruise Director (Dawn) was superb. My only quibbles were off the ship. Our arrival at Frankfurt Airport was fine and speedy. However, following our being corralled pending waiting the arrival of other passengers there was quite a long walk between the terminal and our coach. My 'complaint' was in respect of the 'walk'. There was no preliminary explanation that we had to walk what appeared to be the length of the terminal and across a road. Our escorts in effect said 'follow me' and set off at a fast pace. We all had suitcases to push or carry. No trolleys, and we lost sight of the escourt and just hoped we were going in the right direction. There were, I think three reps for Emerald inside the airport, but only one taking us to the coach. It needed a slower pace, an explanation outside the terminal as to where we were going and a rep at the front and another at the rear of our party. On young rep at the airport was 'bored' out of her mind and just leaning on her hands. I felt that her task was not difficult in greeting us travelers and could have been more enthusiastic and welcoming. I appreciate that she was not part of the crew, but first impressions are important.
Our guide in Colmar was a little strange and annoying. On greeting us off our coach, she collected us together and having doe so, decided to go off somewhere a collect maps of the town. So we all to wait several minutes while she got the maps she was seeking. I could not understand why she had no got the maps already instead of wasting our valuable and short time in Colmar before we had to return to the ship. Then once we got going she was obsessed with food and directed us to look into the shop windows of food stores. Everybody wanted to look around the attractive town. At the end of her 'tour' she went off to a pub rather than waiting to deal with any queries or directions. All a bit odd. Apart from these hiccups we had a great time and would thoroughly recommend Emerald to anybody.
September 7, 2025
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Great experience
The friendly, hardworking staff (this includes greeters at both arrival and departure airports) and crew, from captain to washer uppers, made this river cruise special. There was an excellent variety of activities and excursion both ashore and onboard.
September 13, 2025
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Lower Danube Bucharest to Budapest.
Interesting trip on the lower Danube and giving a brief outlook of a number of several eastern countries that we had not visited before.The ship,staff,food was very good and everyone had a good time.The included trips each day were well organised and interesting and covered a range of interests.The iron gates gorge was fantastic and the weather did its bit being mostly sunny and warm.
September 18, 2025
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We did 2 river cruises
We did 2 river cruises
1in 2016 Budapest to sea
1 in 2025amsterdam to Budapest along with a friend who we told he would not be disappointed
Both on Destiny
We were not disappointed
August 30, 2025
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Our first river cruise and certainly…
Our first river cruise and certainly not our last.
5 star in every respect.
A wonderful experience.
September 13, 2025
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Very well organised
Very well organised. Ship very comfortable. Everything was clean and tidy. The food was really tasty with plenty of choice for breakfast, lunch, afternoon tea and dinner. Free seating at meal times leads to forging new friendships All of the crew were very pleasant and extremely attentive.
The included excursions were really interesting and the time just flew by. This was our second Emerald cruise and we availed ourselves of the offer to purchase vouchers for the next. Rhine / Moselle? Perhaps the Mekong? Many thanks for a wonderful trip.
September 19, 2025
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Cruising on the Douro with Emerald
This was our first river cruise & it won't be the last.
The cruise was well organised from start to finish. The staff were polite friendly & very helpful. The quality of the accommodation food & wine was excellent. Everything was spotlessly clean.
The only slight disappointment was the guided tour of Porto. The city centre was very noisy & congested due to the fact they the city is building a new metro . It was like touring a building site, but that was not Emerald's fault.
September 13, 2025
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Very poor welcome..
Sat in lounge on arrival, doing nothing for about half an hour. Noticed everyone had a drink except me. Got one eventually.
Staff rather patronising. Kept calling me "Mr John".
Bed needed climbing into, above normal height.
Strange experience of Captain's table invitation.
Lectures did not materialise.
Finally, taken to wrong terminal in Nice airport.
August 30, 2025
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Our first time river cruising
What did we loved about it, well, the helpful and friendly staff, all of whom were outstanding,nothing was too much trouble. The lovely Panarama suite, the food, wheather breakfast, lunch or dinner was always first rate. The on board entertainment, especially the dancers in local costume. The daily trips we did were on the whole very good especially when we got to try local cuisine for lunch at the home of a Croatian family and day out at the Golubac Fortress. We are looking forward to our next Emerald Cruises adventure.
June 27, 2025
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The Emerald river cruise along the…
The Emerald river cruise along the Saone and Rhone was really lovely. The ship was beautiful and the staff so friendly and helpful.
August 16, 2025
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We love the Emerald Azzura it is such a…
We love the Emerald Azzura it is such a relaxing trip and fab staff. This one was through the Corinth canal which was very special.
October 3, 2025
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Solo travellers…
I decided on this trip based on a previous experience with Emerald cruises as a solo traveller, which was outstanding.
Sadly the cabin allocated on this recent trip was tiny,dark and oppressive and I was deeply disappointed.
Everything else was up to standard, excellent food, lovely staff, carefully curated walking tours, cleanliness.
Solo travellers are on the increase, take care of them.
September 30, 2025
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The unforgettable Douro.
The amazing Douro River Valley was matched by the contribution made by the staff, the food and service on our cruise. All were memorable and first class.
August 30, 2025
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Its the first time that we travelled…
Its the first time that we travelled with Emerald and would definitely recommend them. The ship was beautiful although the layout of the bedroom could have been better as the door to the bathroom was right next to the bed so you could almost roll out of bed straight into the bathroom! The food was really lovely with plenty of variety. Every day there was an excursion albeit a walking tour and the guides were very informative. There was some evening entertainment which was very good. The staff were amazing and we're so helpful. An excellent cruise with an excellent company.
August 11, 2025
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What a brilliant experience
What a brilliant experience. We were looked after superbly from the minute we stepped on board and informed about what we were going to experience every day.
The staff were amazing and nothing was too much trouble.
We were two ladies travelling together and everyone mixed and circulated, which made it much more interesting. Not just British but Canadians, Americans,Australians which made it more entertaining in the evenings after dinner. There was evening entertainment each night which you could join in with or not but it was great fun too.
September 1, 2025
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