KF

Kristina Ford

United Kingdom

Reviews

Review of InPost UK

Review of LOOKFANTASTIC


Rated 5 out of 5 stars

Good products

Good products, good prices, good customer service.

September 27, 2025

Reply from LOOKFANTASTIC

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Review of Hello Molly


Rated 1 out of 5 stars

Shein product quality at Oh Polly…

Shein product quality at Oh Polly prices. Standard £10 return fee which is excessive. I bought an £85 dress and honestly was shocked at the cheap quality of it when it arrived. Save your money and go to PLT, ASOS, or Oh Polly!

October 8, 2025
Unprompted review

Reply from Hello Molly

Hi Kristina, thank you for your feedback. We are disappointed to hear you were not satisfied with the quality of the item you purchased. We continuously strive to offer products that meet high-quality standards, and we regret that we did not meet your specific requirements in this instance.

We understand the return fee may be an inconvenience, however, our support team will ensure that a refund is issued for the cost of the item that is sent back. Thank you for your email where you can expect to hear a reply shortly.

We sincerely apologise once again. If there is anything else we can help you with, please let us know. xo

Review of CJS CD Keys


Rated 1 out of 5 stars

My voucher didn't work and the…

My voucher didn't work and the reasoning I was given was because I didn't immediately use it. I complained politely but have been getting computer says no responses, despite terms and conditions guaranteeing a product for a year.

Edit: in response to CJS Keys' reply my order number is 3363479.

December 26, 2024
Unprompted review

Reply from CJS CD Keys

Hi what is your order ID please?

Review of Yodel by InPost


Rated 1 out of 5 stars

My partner and I were in the house when…

My partner and I were in the house when the package was delivered. The driver did not ring the doorbell or knock and instead chose to leave the package outside by the bins.

November 4, 2021
Unprompted review

Reply from Yodel by InPost

Hi there, I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email socialmediaescalations@yodel.gnatta.com with the delivery address, full name, tracking number, and a link to the review? Thank you Yodel Social Media Team

Review of Virgin Money UK


Rated 5 out of 5 stars

Great service

The service I received over the phone was really good, the person I spoke to was helpful and dealt with my request quickly.

March 30, 2020
Unprompted review

Reply from Virgin Money UK

Hi Kristina, thanks for getting in touch and providing your review!