Hi Kristina, thank you for your feedback. We are disappointed to hear you were not satisfied with the quality of the item you purchased. We continuously strive to offer products that meet high-quality standards, and we regret that we did not meet your specific requirements in this instance.

We understand the return fee may be an inconvenience, however, our support team will ensure that a refund is issued for the cost of the item that is sent back. Thank you for your email where you can expect to hear a reply shortly.

We sincerely apologise once again. If there is anything else we can help you with, please let us know. xo