customer

Been shopping with asda for many years and my family do. But yesterday i was expecting a delivery between 3-4 pm and was driving 2 minutes from home when i got a phone call. I couldnt answer as i was driving. I phoned back after getting home but no reply. Then i received a text to say my order had been cancelled and it was only 3.18 pm. I phoned the number 3 times and no answer so i phoned customer service to complain and and ask for it to be delivered but they refused. I phoned 3 times and they still refused and i called the manager at the store and he said no even though it was cancelled in my slotted time. I had a party booked and ordered wine but they did not care. So i spend £5,000 a year with asda home delivery and my family do too. But now we will go elsewhere. Asda should think more about there customers and the drivers and managers should not have that much power

Justin always delivers and doesnt find an excuse like a few other drivers do to not deliver to my place which is out of the way and 10 minutes from the main road. Always happy to help and courteous

Phoned up to place an order on thursday at short notice and asked if i could get the delivery the following monday. Not only did they turn up on mondsy but i also was given extra tiles for FREE. Excelkent service and fast delivery oh at very reasonable prices

Owain
Adept landscaping

Bought the product to get rid of the rats. Amazing product and does exactly what it says it does

Ordered 2 fence panels for £340.
They came in two seperste boxes. They never mentioned you have to self assemble them!!! Very disappointed and now its going to cost me more money and time to put them together!
A reputable company would say this while selling you items

Very shady way of selling items.

Absolutely useless and i think i have more cats coming theough my garden now. I bought 3 boxes of Silent Roar and that’s exactly what it does, A Silent Roar as its a harmless deterrent and not bloody cheap either. Dont buy this honestly its useless

Paid for a lead and phoned them and text them and e-mailed them with no reply. Complained and tried to get my money back but they said they wouldn’t as the lead was good. They have lost out on thousands of pounds off me over the next few years but would rather keep the £30 it cost me on the lead!!! Avoid at all costs

Justin is the only driver that goes out of his way, he DOES deliver and not give excuses that he can’t on a said day like a few other drivers do! As im out of the way and 10 minutes from the main riad and then another 10 minutes back. Justin is a valued part of dpd’s clog

Justin (one our areas drivers) always leaves my parcels in a safe place if im not home and takes care with each parcel. He’s also very polite

Fantastic product delivered within a few days at outstanding value. Definitely using drainage supplies again and again for my eco drains

Owain

Absolutely useless and drivers lie saying they couldnt find your address so they can get back to the depot to clock off. Customer service is pointless because they get in touch with the manager at the depot but he doesn’t contact you. Do not rely on them with xmas or birthday presents. Better off with royal mail

Quality paving at a competitive price with fast delivery. Will be buying from them again

They delivered on time and kept me updated with there wear abouts. All items arrived safely

Amazing product and at a very reasonable price and delivered in only a few days

It’s a great way to bid in auction and very reasonably priced at £3

Ordered and they arrived 3 days later and the product is high quality at a reasonable price. Will be suing ammaari stone gor all my orders from now on

They were booked for delivery on Friday but got confirmation that they now are coming on Monday . So had to juggle jobs around because of this

Arrived on time and it's exactly what I ordered