United Kingdom
Review of Trees Online
good communication, well set out site and most important good quality plants. Well packed and delivered quickly. b
Reply from Trees Online
Thanks Mike, we try and send all our communications 1st class.
Review of Forest Garden
Delivery on time and with help getting product unloaded - despite the adverse weather.
And we like the fencing panels.
Thanks Garry
Review of E.ON Next Energy Ltd
the offer included a 12 month deal at 262/m and one at 260/m. I checked unit prices and one was marginally cheaper. The confirmation email showed the higher priced deal!! I could not re access the site to confirm. Email to company remains un answered. Tiny amounts but a lack of clarity that saps confidence in company.
Lack of response to email VERY worrying.
Reply from E.ON Next Energy Ltd
Hi Mike, I'm sorry to hear of the issues you've had in relation to your renewal prices. I can reach out to you if you'd like to discuss this further? Thanks Daniel M, E.ON Next.
Review of APC Overnight
Only one of two parcels arrived. App appeared initially to be showing that both were delivered - later corrected. Photo showed only one parcel. Live plant in other parcel so hope it survives weekend without water etc...
Reply from APC Overnight
Hello Mike,
I am sorry to hear you do not have your parcel, please can you email us your delivery postcode so we can investigate this for you.
Jemima
Customer.relations@apc-overnight.com
Review of The Fine Jewellery Company
My wife lost one of a pair of earrings that I bought for her 2 years ago. I noted the product was still on the website and phoned to enquire. Your staff were most helpful and were able to offer me a replacement pair and a very fair reduced price - and it arrived within 24 hours. Terrific service and VERY good value.
And much happiness as a result. Thanks
Reply from The Fine Jewellery Company
Thankyou so much for taking the time to review us. We are really happy to hear of your experience and appreciate you taking the time to share this.
If you need anything in the future, please don't hesitate in letting me know and we will be more than happy to help.
Kind regards,
The Fine Jewellery Company
Review of Green Feathers
Problem with WiFi camera when we changed our router and it would not accept the new password etc. Help service POOR. Help line on answerphone. Had to phone sales to speak to anyone and when they emailed to follow up asking a question - my replies on email were all blocked.
In the end I have managed to reload and re install from scratch and the product works but level of support is currently abysmal. It used to be v good.
Reply from Green Feathers
Hi Mike,
Thank you for your review and sorry to hear about your frustration.
If you need any further assistance, our Helpdesk email support is open and the team are happy to help you out.
Your email replies being blocked sound concerning. Could you send us a screenshot of the "blocked emails" so we can investigate? That would be much appreciated.
Kind regards
Green Feathers
Review of Buy Brand Tools
Review of SpyCameraCCTV
A potentially brilliant product except that the extra lighting did not function - but your staff were very helpful in helping to resolve it over the next few days - it took several days until a voltmeter showed that the power connector from light to camera was not working. A replacement is on the way but delayed as not in stock . So full marks for service but caution re the underlying manufacturing standard.
