FS

Felicia Solomon

United Kingdom

Reviews

Review of Classic Cottages


Rated 5 out of 5 stars

Excellent experience with Classic Cottages

My experience with Classic Cottages was great from the initial booking right through to my stay. The property was absolutely beautiful, clean and well equipped. There was a 24 hr number and a local housekeeper who answered my initial queries when I arrived. The beds were comfortable, and the overall care and customer experience was great. Would highly recommend.

October 11, 2025
Unprompted review

Reply from Classic Cottages

Thanks so much for the lovely review and we are glad to hear that you found the booking process and service to be good. Thanks for letting us know how much you enjoyed the property too. Hopefully we will see you back soon. Classic Cottages

Review of Missguided


Rated 1 out of 5 stars

Horrendous experience

This has been a dreadful consumer experience with Missguided. I have returned an item, and they will not refund me, even though I have proof of return from Hermes. I have chased it with numerous emails, and they do not even adhere to their own rules on refunds and returns, which state a 14 days refund period. Their replies are wishy washy, and they fob you off. They keep your money, so I would advise avoiding this company at all costs. They are not honest traders, and you will be unlikely to get a refund for your returned item. Most stressful consumer experience ever.

April 17, 2022
Unprompted review

Review of Missguided


Rated 1 out of 5 stars

Terrible company

Terrible company. I would never use again, I have waited ages for a refund, and when I contact them, they say it will be another week. Very unprofessional and rude. I would not recommend this company.

April 15, 2022
Unprompted review

Reply from Missguided

Hi Felicia,

Thanks for your recent review.

We have sent you an email with more information to help get this resolved. Please get back in touch with our live chat team if you have any additional questions and we will be happy to help. You can contact our team via the following link: https://www.missguided.co.uk/help#tab6

Thanks,
Nicole

Review of PUMA


Rated 1 out of 5 stars

Worst retail experience ever.

This is hands down the worst online retail experience I have ever had. I am really struggling to get my refund, even though they have received my item back. They never give me an honest update when I phone, they just fob me off, and are very rude. I’m surprised such a big brand are so poor. I would seriously avoid this company. If you want Puma trainers, buy them from a different retailer. This lot will give you the run around. Avoid!

June 3, 2021
Unprompted review

Review of Furdeco


Rated 4 out of 5 stars

Reliable and helpful

I found them to be reliable and helpful. They came when they said they would, and sent a text to me beforehand to let me know they were on their way. They unpacked imy washing machine, but didn’t take the rubbish away with them, but they said they were not allowed to, so that wa sthat.
But overall, I found them good and reliable.

January 10, 2020
Unprompted review