Felicia Solomon

My experience with Classic Cottages was great from the initial booking right through to my stay. The property was absolutely beautiful, clean and well equipped. There was a 24 hr number and a local housekeeper who answered my initial queries when I arrived. The beds were comfortable, and the overall care and customer experience was great. Would highly recommend.

This has been a dreadful consumer experience with Missguided. I have returned an item, and they will not refund me, even though I have proof of return from Hermes. I have chased it with numerous emails, and they do not even adhere to their own rules on refunds and returns, which state a 14 days refund period. Their replies are wishy washy, and they fob you off. They keep your money, so I would advise avoiding this company at all costs. They are not honest traders, and you will be unlikely to get a refund for your returned item. Most stressful consumer experience ever.

Terrible company. I would never use again, I have waited ages for a refund, and when I contact them, they say it will be another week. Very unprofessional and rude. I would not recommend this company.

This is hands down the worst online retail experience I have ever had. I am really struggling to get my refund, even though they have received my item back. They never give me an honest update when I phone, they just fob me off, and are very rude. I’m surprised such a big brand are so poor. I would seriously avoid this company. If you want Puma trainers, buy them from a different retailer. This lot will give you the run around. Avoid!

I found them to be reliable and helpful. They came when they said they would, and sent a text to me beforehand to let me know they were on their way. They unpacked imy washing machine, but didn’t take the rubbish away with them, but they said they were not allowed to, so that wa sthat.
But overall, I found them good and reliable.