United Kingdom
Review of Big Motoring World
Sat around 3 hours , forgot and pushed from pillar to post !
Car is excellent , time to purchase it should reach the Guinness book of world records
Reply from Big Motoring World
Hi Catherine,
We are sorry to hear you had to wait longer than expected during your purchase. I have passed this feedback on to the management team at Cannock to ensure necessary training is carried out so that this is improved going forward.
Kindest Regards,
Big Motoring World
Review of Yodel by InPost
Reply from Yodel by InPost
Hi Catherine,
We’re truly sorry to hear this—when your delivery experience feels poor from start to finish, it’s not just frustrating, it’s a let down that undermines trust in the service. Whether it’s delays, miscommunication, or careless handling, you deserve better than feeling disappointed and unsupported. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, so that we can investigate thoroughly and help resolve it.
Thank you.
Team Yodel
Review of DPD UK
Review of Turnbull & Asser
Amazing quality garments and a quality delivery to match with DPD
Review of Harts Of Stur
Despite having some small issues with the product itself, the way the staff handled it was simply amazing. The DPD delivery really adds more value to your proposition
Review of DPD UK
Love the fact a premium brand is using the premium carrier DPD
Review of Joseph Cheaney & Sons
Quality shoes delivered by an ethical courier DPD
Reply from Joseph Cheaney & Sons
Thank you for taking the time to leave us a review, we appreciate it. Cheaney HQ
Review of END.
Delivery experience was amazing - DPD are the courier to have
Review of Joseph Cheaney & Sons
Reply from Joseph Cheaney & Sons
Thank you for taking the time to leave us a review we appreciate it. Cheaney HQ
Review of Desmond & Dempsey
Terrible delivery service with Royal Mail, any delivery taking 3-5 days is poor , item was delivered after 4 days excluding the weekend (6 days to anyone else) , product was amazing , just need a better delivery partner as these were a present and it took almost a week (4 business days , although most of us are 7 day businesses )
Reply from Desmond & Dempsey
Hi Catherine,
Thanks so much for your review and insight into your experience.
We're always looking to improve. According to Royal mail tracking, we can see that your order was delivered 4 days after ordering. When selecting Royal Mail shipping we estimate a 3-5 day delivery turn around. It would be so useful to understand what aspect of the Royal Mail service didn't meet your expectations so that we can address this with them?
If you have any further insight to share with us, please can you reach out to us on customercare@desmondanddempsey.com
We hope that despite the bad delivery service that the D&D's are loved.
Take care,
Nikki
Review of Kiehl's
Reply from Kiehl's
Hi!
Thank you for your recent Kiehl's purchase.
We are sorry to learn of your experience with our delivery partner.
We welcome all consumer feedback, both positive and negative, as it helps us to improve customer experience.
We can see your order has now been delivered, however if you have any concerns please reach out to our dedicated Customer Care team who will be happy to help.
Many thanks,
Team Kiehl's
Review of TEMPUR® - UK
Review of DPD UK
Review of Pure Heavenly Ltd
Review of Royal Mail
Terrible service , takes weeks to receive anything from Royal “one day you may get your” Mail
Review of Royal Mail
Your deliver is poor, I am lucky to see a POSTMAN 4 DAYS a week yet DPD deliver 7?
Review of Trading Depot
