Hi Catherine,

We’re truly sorry to hear this—when your delivery experience feels poor from start to finish, it’s not just frustrating, it’s a let down that undermines trust in the service. Whether it’s delays, miscommunication, or careless handling, you deserve better than feeling disappointed and unsupported. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk  with the full name on the parcel, delivery address with postcode, contact & tracking number, so that we can investigate thoroughly and help resolve it.

Thank you.
Team Yodel