Reply from Giordano Vini
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
KB
Ken BELCHER
United Kingdom
Reviews
Review of Giordano Vini
Review of wayrates.com
Order no:24748241113119
Order no:24748241113119
Your order has already been shipped out on 2024-11-24 09:56:30 and this is the tracking number:4PX3001460813008CN
You can track it by following link:
this company is not taking any answers that it asks. they sent an inferior product that is obviously a fake and now wont give me an address to return it. I would like a full refund
November 9, 2024
Unprompted review
Reply from wayrates.com
Dear Ken BELCHER,
Thank you for reaching out to us regarding your concern.
We wanted to inform you that we've already addressed your inquiry and sent a detailed response via email. To ensure you have the most up-to-date information and resolution steps, kindly check your email inbox, including any spam or promotions folders, as our team has provided comprehensive details to assist you further.
If you require any additional assistance or have further questions, please feel free to reach out to our support team directly.
E-mail: services@wayrates.com
Phone number：+86 1 855-288-8534
Thank you for your understanding, and we appreciate your cooperation in resolving this matter.
Review of ASOS
the trousers that turned up were wrong…
the trousers that turned up were wrong ones and wrong size. no end of trouble getting them to answer emails would steer clear of this company
November 9, 2024
Unprompted review
Review of wayrates.com
The top that showed up was nothing like…
The top that showed up was nothing like the picture and obviously a fake. No response from them steer clear of this company
November 9, 2024
Unprompted review
Reply from wayrates.com
Dear Ken BELCHER,
We sincerely apologize for the discrepancy between the items you received and their representation on our site. Your trust means everything to us, and we deeply regret the inconvenience caused.
We strive to ensure accuracy and transparency in all our product listings. To assist you promptly, could you kindly provide us with your order details or reach out to our customer support team? This will allow us to investigate the matter thoroughly and work towards a suitable resolution.
E-mail: services@wayrates.com
Phone number：+86 1 855-288-8534
We're committed to rectifying this situation for you. Whether it involves a return, exchange, or any alternative solution that meets your needs, we're here to make things right.
Your feedback is invaluable, and we appreciate your patience as we address this issue. Rest assured, we're dedicated to improving based on your experience.
Thank you for bringing this to our attention, and we look forward to resolving this matter for you.
Review of RAC Breakdown Cover
Minor electrical fault on the van
Minor electrical fault on the van. They said it was over 21 foot long and wasnt covered, the van is 19ft, after waiting on the phone for 15 minutes was told its still too long. Excuses rather than solutions.Really unhappy.
E Mail from RAC please tell us more about your complaint, after 30 minutes trying to navigate and fill in your complaint form I gave up and tried the phone number only to be taken round the houses and then disconnected. What a shambles.
August 7, 2024
Unprompted review
Reply from RAC Breakdown Cover
Hi Ken,
Thank you for taking the time to leave us feedback. I am sorry you’ve had to leave us a 1 star review about the experience you recently had with us. We would love an opportunity to put this right for you.
If you could kindly tell us a little more about what happened via the below link:
https://www.rac.co.uk/complaints
We’ll get someone to take a further look into this for you as soon as possible.
Thanks,
Ellie
Review of The Polycarbonate Store
Reply from The Polycarbonate Store
Thank you for your positive feedback!
We're thrilled to hear that you're satisfied with the product, price, and ease of use. Your satisfaction is our top priority, and we appreciate your support.
If you have any further comments or need assistance in the future, feel free to reach out
Review of Dortech Direct
Good price ,fast delivery
June 6, 2024
Reply from Dortech Direct
Thank you for your great feedback! We're glad to hear that you were pleased with our competitive pricing and fast delivery service.
Your satisfaction is our top priority, and we appreciate your support. If you have any further comments or need assistance, please don't hesitate to reach out.
Thank you once again!
Review of Giordano Wines
Reply from Giordano Wines
Thanks for your review!
We're pleased your experience was postive. Please visit again, we're very happy to remain at your disposal.
Review of Giordano Wines
Reply from Giordano Wines
Dear Ken,
thank you for your review.
Delivery takes 10 working days to the Uk because all the goods are shipped from Italy.
Remaining at your disposal
Kind regards
Giordano Wines
Review of PartsCentre
Review of Mersey MDF, Plas & Ply
Reply from Mersey MDF, Plas & Ply
Good afternoon and thank you for your review.
We're glad to know that you are happy with the service received and hope that you consider using our services again in the future.
Review of The Polycarbonate Store
spot on from start to finish
spot on from start to finish. nice firm to do business with.
December 28, 2021
Reply from The Polycarbonate Store
Thank you for your review and the great feedback.
Review of TOWER London
Review of Away Resorts
the site was lovely however the food…
the site was lovely however the food and service in aubreys kitchen was terrible. We would never eat there again. The manager was rude and off hand.
August 15, 2021
Review of Octopus Energy
Very helpful and efficient
Arnela was extremely helpful and sorted out our problem. She also came across as very personable
April 16, 2021
Unprompted review
Review of FFX
good prices and prompt delivery
January 20, 2021