John B

I wouldn’t go without it based on prices as of 5th March 2025.

In 2022, I signed up for a one-year contract with Nimbus Maps at a cost of £1,200. Unfortunately, during that year, I discovered that the software did not function as promised. Specifically, the software failed to accurately identify plots of land by the minimum land area, which was the primary reason for my subscription. It frequently missed relevant plots and included others that did not meet the specified criteria.

I contacted the support team via telephone and was informed that someone would get back to me, as the relevant personnel were unavailable at the time. However, no one returned my call. I tried calling again on a different day, but received no answer.

Since I was unable to use the software as intended, I allowed the contract to run its course and made sure to contact Nimbus Maps around three weeks before the contract's expiration to confirm that my card would not be charged again. To my surprise, I was told that it was impossible to cancel because I had to provide 30 days' notice. As a result, I was informed that I would be charged for another year.

Despite multiple emails and phone calls, Nimbus Maps refused to cancel my account, stating that the contract could not be terminated. My continued requests for cancellation were ignored, and my card was subsequently charged another £1,200.

As of October 2024, I have sent numerous emails to Nimbus Maps’ support team and personally addressed letters to the company’s directors, which were sent via Royal Mail signed-for service. I requested cancellation of my account and information on how to file an official complaint. Nearly three months have passed, and I have received no response to any of my correspondence.

Furthermore, I’ve noticed that the terms and conditions on their website have been updated multiple times over the past two years, without any clear record of the changes. This raises concerns about the transparency and consistency of their policies.

In total, I have lost £2,400, and I remain concerned that my card may be charged again. I strongly advise potential customers to exercise caution when dealing with this company, as my experience has been deeply disappointing. For reference my name is John Baxter.

The property investment sector can be a minefield. Rob and Rob and the PropertyHub team are one of the companies that stand out with integrity, honesty and transparency. I trust them to deliver on their promises.

Very quick, efficient and professional service. It couldn’t have been done better. Thank you.

I use American express cards as I like to collect the reward points. Without doubt Amex provides the best customer service I have received from any company in the World and this is my genuine perception.

Every time I speak with American Express support they couldn't be friendlier or more supporting.

Excellent display of how customer service should work, I hope more companies take note of this shining example of customer support and care and I hope it continues.

Very good dealing with Bhav in customer support today. He quickly revised and set new improved card processing rates for our contract going forward, all done with excellent service.

Lorraine Lindsay was excellent at arranging several buy to let mortgages and remortgages for my properties. Lorraine is always a pleasure to talk with, very friendly, very efficient and professional and she offers very reasonably priced mortgage services. Thank you Lorraine, it’s a pleasure doing business with you.

Great, found a suitable tradesman in no time at all.

My experience of Gifgaf is that it is low cost but this is reflected in the occasional poor/intermittent signal.

edited, in short to: in 2021 I had a very poor experience buying a vehicle from this company because of managers/employees called Troy and Jason who expected me to pay full payment for a car without seeing it first!