CD

Cathy Dean

United Kingdom

Reviews

Review of Relaytech

Review of OVO


Rated 5 out of 5 stars

The advisor was able to reassure me…

The advisor was able to reassure me that two totally random and unexpected emails about my account were incorrect. I received one email telling me my non-existent cancellation of my non-existent request for the Greener Energy upgrade had been approved, and 1.5 hours later an email welcoming me to Greener Energy. No idea what triggered both of those.

November 5, 2024

Reply from OVO

We appreciate you taking the time to share your experience. We understand that receiving unexpected emails about your account can be confusing and concerning. We're glad the advisor was able to clarify the situation for you and provide reassurance. We value your feedback and will continue to work on improving our communication processes to ensure clarity and accuracy.

Thanks,
Daniella

Review of Original Cottages


Rated 5 out of 5 stars

Excellent holiday cottage in North Norfolk

Good communications prior to our arrival at The Treasury, Wolterton Hall in north Norfolk; very helpful responses from Deborah regarding our supermarket delivery; and overall a really lovely place to stay for a week's holiday.

August 16, 2024
Unprompted review

Review of Specsavers


Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, thank you. Darren found the perfect frames for me in seconds

August 13, 2022

Reply from Specsavers

Sounds like the team absolutely smashed it, Cathy! Thanks for sharing, it means a lot 😊

Review of holidaycottages.co.uk

Review of holidaycottages.co.uk

Review of Trainline


Rated 4 out of 5 stars

I resent the additional booking fee

I resent the additional booking fee, but apart from that the website works fine

October 31, 2021
Unprompted review

Reply from Trainline

Hi Cathy, Thanks for the review. When you book on our website or our app, we may charge you a booking fee . These fees go towards improving our products and services, so you can keep enjoying hassle-free travel by rail and coach. We keep a close eye on our fees to make sure we're always putting your money to the best use, as well as giving you the best value. For more information, you can view our help section https://support.thetrainline.com/en/support/solutions/articles/78000000472-fees . Thanks again, Nigel.

Review of London Door Company


Rated 5 out of 5 stars

Very pleased with the experience we had…

Very pleased with the experience we had from start to finish: appreciated the chat through the options for locks, spyholes, etc., and very pleased that our existing letterbox and knob could be transferred to the new door. The fitter was very pleasant and competent, and our new door looks extremely smart, is much more draught-proof than the old one (thanks to the work on the doorframe) and much more solid too. Thanks for the great service

September 8, 2021
Unprompted review

Reply from London Door Company

Cathy, thank you for your kind review regarding your recent London Door Company design. We appreciate you taking the time to share your experience.
Kindest regards, Jess.

Review of GB Liners Limited


Rated 5 out of 5 stars

Can strongly recommend GB Liners

My mother moved from a house in Cheltenham to a flat last week and used GB Liners. Martin Heritage came to the house when we first put it on the market, to assess the project and give us a quote, and then he, Dan and Amy stayed in touch with us as exchange and completion dates were set to confirm the booking. John and the Cheltenham team who actually did the packing and moving were absolutely brilliant: they packed everything beautifully (very good packing materials) and heaved all the furniture etc out of the house and up to the second floor as if it weighed nothing. Even more importantly, they were very kind, polite, helpful and funny, and took a lot of stress out of the move. Our very grateful thanks for your super-efficient service.

March 15, 2021
Unprompted review

Review of Cycle of Good


Rated 5 out of 5 stars

I love this whole project

I love this whole project: recycling punctured inner tubes, providing employment and an income for people in Malawi, and receiving a great belt at the end of it.

August 28, 2020
Unprompted review

Reply from Cycle of Good

Hey Cathy,

Thank you so much for your kind words and support. We're glad you like your belt!

It is nice to see our efforts in making the world a better place, both environmentally and economically, have not gone unnoticed! - I will be sure to pass on your review to our team! :D

Review of Custom Tape Ltd


Rated 5 out of 5 stars

Very happy with the prompt and…

Very happy with the prompt and efficient support from Rachel at Custom Tape, and I can't wait until November when I am giving presents to rhino conservation managers. Think my particular design will give them a much-needed laugh.

October 9, 2019
Unprompted review