MR

Mr Richard Clamp

United Kingdom

Reviews

Review of Terraces

Review of Slater Menswear

Review of Jollyes The Pet People

Review of Empire Outlet

Review of Jollyes The Pet People

Review of The Fragrance Shop


Rated 1 out of 5 stars

Absolutely rubbish customer service

Absolutely rubbish customer service. Ordered some aftershave in February. Still not got it. What's more been chasing it up since then. 30 emails exchanged so far and still no further forward. Do not buy anything from this company.

April 8, 2024
Unprompted review

Reply from The Fragrance Shop

Thank you for your recent review.
I am truly sorry to hear about the issues you have experienced with your order.
This is certainly not the level of service we would expect you to receive.
Unfortunately I cannot locate an order number in your review so I am unable to advise directly on your case in my response.
However please can you email us directly at customerservice@thefragranceshop.co.uk providing your order number and I will be happy to look into the matter further for you.
I am again very sorry for the issues you experienced.
Kind Regards,

Review of Jollyes The Pet People

Review of The Diamond Store London

Review of The Diamond Store London


Rated 1 out of 5 stars

Still not got the product

Still not got the product. So can’t comment on the product. But the delivery company they use Dpd are rubbish. Do they really expect everyone to be in through the day 9-5. And no option of late night or weekend delivery? Really in todays times. Come on guys. Get it sorted.

January 26, 2023

Reply from The Diamond Store London

HI Richard
I am sorry to read your email and can see DPD have tried to deliver to you twice and sent you a message, you can arrange for it to go to a different address or we can recall it back to us.
Please get in touch with us if we can help at all
Kind Regards
Teresa

Review of TyresOnTheDrive.com

Review of Ideal World

Review of Tyre Shopper