United States
Review of The GLD Shop
Always a great selection. And pricing! This is my 6th order, so far so good!! Kudos to your staff!! Great conversation pieces!!
Reply from The GLD Shop
Thank you so much for your continued support! We’re thrilled to hear you enjoy our selection, pricing, and conversation-worthy pieces. Your kind words mean a lot, and we look forward to helping you find even more items you’ll love!
Review of The GLD Shop
This is my 4th order with you all. So far, so excellent!! Great shopping experience with great pricing and shipping cost. Good quality conversation pieces!
Reply from The GLD Shop
Hello Timothy! Thank you for your kind words. We are very pleased to read that you've enjoyed your items so much that you have continued to support us! Your support means the world and we cannot wait to continue to assisting and serving you!
Review of Invicta Watch Stores
This was my 4th order. Always great service, excellent quality and delivery was updated constantly.
Review of The GLD Shop
This is my 3rd order!! Great selection, quality is good also. Great conversation piece. Telling everyone about this company!! Kudos!!
Reply from The GLD Shop
We appreciate you choosing us for your third order! We're happy to hear that you are enjoying our selection and quality, and that our products are great conversation pieces. Thank you for sharing!
Review of GOAT
Always great selection, easy check out process. Great prices. Good quality shipping
Review of Theblackluxe
I wore this jersey today in honor of Juneteenth!! What a hit!! Many compliments all day, everywhere I went. Kudos to your company!! Excellent
Reply from Theblackluxe
Hi Tim Tyme,
That means so much to hear — thank you! I’m honored that you chose to wear your jersey on Juneteenth. Knowing it sparked compliments and conversations all day long is exactly why I started BlackLuxe.
If you ever feel like sharing a photo of you rocking it, I’d love to see it — and with your permission, maybe even feature it on our page. Just send it to support@theblackluxe.com, and I’ll make sure you get a little something as a thank-you.
Appreciate you being part of the movement!
Much respect,
Thomas
Founder, BlackLuxe
Review of FragranceNet
This fragrance was hard to find at a reasonable price for me. This website made it possible! Wonderful website for price and availability!!
Review of Watches of America
Always have a good selection. Prices are good. Delivery is always a good experience
Reply from Watches of America
Thank you for your kind words! We're delighted to hear that you enjoy our selection, pricing, and delivery experience. Providing quality products and excellent service is our top priority, and it's wonderful to know we've met your expectations.
We truly appreciate your support and look forward to serving you again in the future! If you ever need anything, we’re always here to help.
Watches of America Team
Review of 21 Exclusive Brand LLC.
I would like to write this review at this time to express my feelings about this company. I made a purchase on September 02, 2023 around noon time using my Zelle account to my Navy Federal Account in the amount of $200.00. I purchased a pair of green Air Jordan CP3s. This was my first time using Zelle to make a purchase from this company. I
was very excited about making the purchase through Zelle because it was just like using cash and maybe I could've received my shoes in a timely manner unlike my other purchases which always ran late. I have yet to receive those sneakers and it has almost been three mo ths since they received my money. I've been going back-and-forth with this company about it. But I have not received my sneakers that I have paid $200 for under the advise of my sales rep. Please don't use Zelle with this company. I feel like I have been robbed. I have yet to hear from this company about this matter they are completely ignoring me. I have made purchases before but this is the first time that I used Zelle as I stated before I have not heard from them. I have not received any sneakers. They have stopped contacting me. I don't know what is going on. I do feel like I have been robbed and it's wrong! They took my money! It's been 3 months! All I want is my shoes. I have made purchases before with this company and had problems also, but at least I got my product, but this time nothing! There have been just excuses and by the way they can get a little attitude at times as well using bad customer service. I have been very patient and reached out to my bank and I knew the risk when I used Zelle to make the purchase, but I didn't think they would ROB me! Yes, I said it because that's how I feel! I used Affirm for my first purchase with them and they had a problem with that. I should have listen to my wife then and cut ties with them because they are very unprofessional and used shady business practices. I guess I just have to take the "L" on this one. BUYER BEWARE please do your research before you do business with these people, never use Zelle as a method of payment. As for me, I'm going to listen to my better half my "Wifey"the next time!!
Thanks for your timely response, only if I could get my shoes as fast! Now just to set the record straight since 21EXCLUSIVE likes to make it seem like it's doing me a favor by offering me a pair of free shoes to make up for messing up my first order or making a mistake, or whatever the reason.YOU offered me a free pair of jordan to make up for your mistake, not mine! I just ordered some sneakers. And stop trying to make people think that I or anybody that uses Affirm or any other alternative mode of payment, can't afford to buy sneakers or anything else for that matter. Lastly, I never asked 21Exclusive for anything extra! I paid for everything! Yes, I took advantage of All discounts they presented to me, Veteran discounts that my salesman told me about, and that $200 discount that he offered me to buy those $400 CP3s!, with my Zelle account that I still haven't received! The truth is, I just wanted to order sneakers like I always have, not have some company try and make it seem like I did something wrong buy wanting what I paid for in a timely manner, and then the company saying untrue things and make the customer out to be in the wrong. Now that's the long and short of it. I guess I'm really not going to get those CP3's now! I pray that this treatment of your customers doesn't directly reflect the views of 21 Exclusive owner because you are an employee and without customers patronizing your place of employment you wouldn't have a job. It doesn't matter if a person's payments are split we are still paying for the shoes and they are not free. Please don't belittle your customers like that.
Thank you Trustpilot for allowing customers like me to speak up for themselves.
I
Reply from 21 Exclusive Brand LLC.
Mr. Timothy Green, Thank you for your review and thank you to Trustpilot for being a platform that allows the business to have a voice defend themselves against reviews that do not tell the truth. Timothy Green has not only lied in his review he has kept important information from the readers that they need to know.
First of all Mr. Green placed his first order with us on May 16th 2023 for a pair of the Air Jordan 13 Solefly. He paid for his order using Affirm because he could not afford to pay for the order and Affirm allows customers to Buy Now and Pay Later. What he didn't know and what he did not report in his review is that Affirm does not pay it's merchants immediately and therefore it is policy that we do not ship any orders until we have received payment for them. Mr. Green was made aware of this policy and gladly accepted it and waited for his shoes (a fact he left out). Once Affirm paid us Mr. Green was emailed his tracking number and his order was shipped to him. We spoke to Mr. Green who was very happy with the order he received and he told us that he wanted to be a long customer of our so we extended to him a free pair of shoes. He requested the Maison Château Rouge x Air Jordan 2 'United Youth International' which we shipped to him for free (another fact he left out).
After receiving his free pair of Air Jordan 2 shoes Mr. Green was so excited that he want to buy yet another pair of shoes from us. This time he requested the Air Jordan 12 Chris Paul Class of 2003. This is a shoe that we sell for $400 and Mr. Green could not afford to pay for the shoe yet again and he had not finished paying off his loan with Affirm but he had to have this shoe. Because he had bought from us before and stated that he wanted to continue to buy from us we gave Mr. Green a free $200 gift card to help him to buy the Air Jordan 12 that he wanted so badly (another fact he left out). This gift card allowed Mr. Green to buy this shoe for $200 which was half the cost of the shoe. Mr. Green asked is there was another way that he could pay for the shoe and we told him that he could pay with his credit or debit card or he could pay with Google Pay as well as Zelle. We have several payment options that we offer to our customers and we are happy to be able to have as many options that we have to suit the needs of our customers. Mr. Green chose to us Zelle he was not forced. He made the payment and his bank took 4 days to release the funds to us.
The shoe was sourced through a 3rd party reseller who supplies us and we have have been waiting for the arrival of the shoe so that it can be delivered to Mr. Green. Mr. Green has been kept in the loop at every turn and we have every email to prove it. We also have every call to him and from him as we record all calls for situations like this.
For those of you that have read Mr. Greens review and are now reading our version of event we want to point out to you a few very important details and facts that you should not overlook.
1. The title of Mr. Greens review is "I've Been Robbed. It is important to not here that there has been no robbery of any kind. We have a history with Mr. Green that has proven that he has received everything that he has ordered from us. A fact that he himself admitted in his review. He has not been robbed his order just hasn't been delivered to him yet and he is hoping that posting a 1 star review will somehow speed things up, but it will not.
2. In speaking about his payment with Zelle Mr. Green has not mentioned anywhere in his review that he asked to cancel his order and receive a refund. Mr. Green still has every right and option to have his order canceled and have his money refunded to him. He has not asked for a refund and therefore a refund has not been granted. There is no robbery here.
3. If anyone has been robbed it is us. We gave Mr. Green free shoes and a free gift card and he repaid us by posting a 1 star review.
Thanks for reading the truth.
Review of Farfetch
Good website, easy to search and use. Good customer service and delivery.
Reply from Farfetch
Hi Timothy,
Thank you so much for taking the time to share your amazing feedback. It means a lot to us that you had a positive experience and we hope you continue to choose FARFETCH as your luxury fashion destination.
If there is anything else we can help you with, please send us an email with the subject “Trustpilot Review: Order ____” to customerservice@farfetch.com. We'll be glad to help you!
FARFETCH
Review of Watches of America
The watch itself was nice, but the band broke after the first time I wore it! I wanted to send it back, but I didn't even know I abroke it until I almost lost the entire watch. My jewelry person just replaced it with another band, not as nice looking, but I at least salvaged the watch. Cheap original band for such an expensive watch
Review of Afterpay
Good service but needs more personal touch. Phone number to call. Point system kinda confusing to redeem. Return policy confusing also to me. Overall very convenient and timely. But good
Reply from Afterpay
Hi Timothy,
Thank you for taking the time to write a review. We really appreciate it. 😍
Glad to hear you are loving the new way to pay! Amazing to hear how much you’re enjoying our Buy Now, Pay Later service!
Happy shopping! 🛒
Review of Check City
