SA

Steve and Rose

United Kingdom

Reviews

Review of Joe Graham & Son Ltd


Rated 5 out of 5 stars

First class company.

Joe Graham are an outstanding company. I looked at the website first on the recommendation of my husbands parents who live in Luton because of the great experience they had had. I then decided to visit the showroom which I would highly recommend. The staff there were extremely helpful and informative helping me to navigate dishwashers. All aspects of this purchase have been flawless and the guy who came out to deliver and fit also very competent and knowledgable at what he does. We will definitely use this company again. Many Thanks.

October 6, 2025

Review of Furniture Story


Rated 5 out of 5 stars

All round great experience.

From ordering the fabric samples to ordering the sofa and the conversations we had on the phone , placing the order and the delivery were all first class. I could not fault the experience with Furniture Story. We are extremely happy with our sofa too!!

October 1, 2025
Unprompted review

Reply from Furniture Story

Thank you so much for your kind words! We’re delighted to hear that the whole process, from ordering your fabric samples to delivery, went smoothly. That is exactly what we aim for.

We’re thrilled that you’re enjoying your Delta Sofa and that it’s living up to your expectations.

Enjoy your new sofa!

Review of Hedges Direct


Rated 5 out of 5 stars

Exceptional customer service!

Ordering and communication was all good and someone on the telephone very helpful. Delivery also very good, delaying the delivery date until after we were back from holiday.
The plants weren’t exactly what I’d hoped for but a member of the customer service team at Hedges Direct has dealt with me in an exceptional way giving multiple choices for an amicable outcome. The plants will grow I’m certain of that, just got to get on with that now!!
Thank you Judi

September 15, 2025

Reply from Hedges Direct

Hi,
Thank you for your feedback. I am so sorry your plants arrived in such poor condition, and I completely understand how disappointing this was for you.
I have sent you an email, so if you could please reply to it and let me know the best option for you.
Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know.
Kind Regards,
Judi, Customer Care

Review of Seasalt Cornwall

Review of Emma Bridgewater


Rated 4 out of 5 stars

Love the designs…

Love the designs and the items came promptly and well packaged. Have been buying Bridgewater china MANY years probably from the beginning.
However the mug I purchased is a bit chunky and heavy, not as refined a shape and not as light as the many others I have. This has been bought as a gift though and I know the recipient doesn’t have any to compare it to.

January 7, 2025

Review of Beth Chatto's Plants & Gardens


Rated 5 out of 5 stars

More unusual excellent plants, arrived in best condition.

We visited Beth Chatto’s Garden and Nursery on my birthday last year in August and really loved it, just wished I lived a little closer so could visit more often. The nursery does stock plants that are rarer and more special than a lot of other nurseries. I bought an Agastache when I visited and have just ordered 3 more to continue a theme in a newly planted up border. The packaging, quality and prompt arrival of the plants was faultless and they are now in their new home.
Keep doing what you’re doing, we love a family run nursery couldn’t be better.

August 7, 2024
Unprompted review

Reply from Beth Chatto's Plants & Gardens

Hi Steve and Rose,
Thank you so much for taking the time to leave us a review. It's always wonderful receiving great feedback from happy customers to pass onto the rest of the team who all work so hard.

All the best
Leanne

Review of Emma Bridgewater


Rated 5 out of 5 stars

Love my 2 new mugs

Love my 2 new mugs, cavalier King Charles spaniel and blue iris. They arrived very well packaged and in good time.

July 17, 2024

Reply from Emma Bridgewater


Good Morning,

Thank you for your lovely review. We do hope that you continue to enjoy shopping with us.

Kind Regards
Emma Bridgewater Team

Review of LOOKFANTASTIC


Rated 3 out of 5 stars

I have no problem with Look Fantastic…

I have no problem with Look Fantastic as such as the order arrived incredibly quickly. On this instance the package looked like it had been dropped or squashed on one side and one item was damaged inside and the lid snapped in two. I have sent a photo and this query is in the process of being resolved so I should probably give 5 stars for your service, but if I was giving this item as a present, I wouldn’t be able to as it too damaged and the seal is also broken.

July 31, 2024

Reply from LOOKFANTASTIC

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Jane

Review of LOOKFANTASTIC


Rated 5 out of 5 stars

Can’t fault.

Great price, delivered amazingly quickly. Can’t fault.

May 22, 2024

Reply from LOOKFANTASTIC


Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Review of LOOKFANTASTIC


Rated 5 out of 5 stars

Excellent prices and very quick…

Excellent prices and very quick delivery.

April 13, 2024

Reply from LOOKFANTASTIC

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Review of LOOKFANTASTIC


Rated 5 out of 5 stars

Best service

Ordered, great discount, arrived very promptly, can’t fault.

September 30, 2023

Reply from LOOKFANTASTIC

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Review of LOOKFANTASTIC


Rated 5 out of 5 stars

Fantastic price

Fantastic price, super quick delivery. Can’t fault the service at all.

June 15, 2023

Reply from LOOKFANTASTIC

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Jane

Review of Pom Pom London


Rated 5 out of 5 stars

Everything excellent

Everything excellent. Product, description and images and delivery!

May 24, 2023

Reply from Pom Pom London

Hi Steve and Rose, thank you for taking the time to leave us a 5 ⭐️ review x

Review of Elixir Garden Supplies

Review of Daniel Footwear


Rated 5 out of 5 stars

VERY impressed with Daniel footwear

VERY impressed with Daniel footwear. The experience was faultless, easy to use website and very prompt delivery. All round success and would definitely use this footwear company again. Many Thanks.

February 16, 2023

Reply from Daniel Footwear

Thank you so much for the review!

Review of Hatton Garden Metals


Rated 5 out of 5 stars

Seamless Experience

To be quite honest, a seamless experience, the 5 stars speak for themselves, from requesting on the website a gold pack to receiving it and packing up my gold, sending it and receiving the money, the whole process was very straight forward and I felt I was dealing with an extremely honest and trustworthy organisation. I would definitely use you again (although sadly I don’t have much gold left to sell) and also highly recommend you to others. Thank You.

September 2, 2022

Reply from Hatton Garden Metals


Hi

Thank you for your 5 star review of our services! the team here at Hatton Garden Metals appreciate the time you've taken to speak so highly of us and what we can offer! Its fantastic to hear from our regular customers! We greatly value your custom and are always happy to help with any valuations or questions, we look forward to dealing with you again soon

Best regards,

HGM Team

Review of Seymours Home


Rated 5 out of 5 stars

All perfect!

I was so very pleased with the service from Seymour Home. I went to purchase the dark green gin glasses from a local store and they’d inflated the prices massively since I’d first seen them. I searched for them on line and Seymour Home came up, and came up trumps they certainly did from ordering to a quick dispatch and perfectly wrapped items, an all round 5 star experience, Thank you!!
Local shop lost out!!

July 25, 2022

Reply from Seymours Home

Thank you for your very kind review. We're delighted to know that you're so pleased with your purchase as our aim is to provide beautiful products along with excellent service and competitive pricing.

Review of City Cows Cowhide


Rated 1 out of 5 stars

Communicate

My item hasn’t arrived yet unfortunately. I rate 1 star because of the serious lack of communication, no returned calls etc. I’m not troubled by the fact the container hasn’t arrived from China, it’s just best business practice to communicate via email that this is the case and then given an estimated time of dispatch. Communication is the key!

July 24, 2021

Reply from City Cows Cowhide

Hi,
We state 21 days on this product to ensure the delay does not effect anyone order after a particular date. If we expected your order to go over the 21 working days we would of course inform you. Your order was placed on 11 days ago so we are sure you will not be effected.
Many thanks

Review of Kindlelight


Rated 5 out of 5 stars

knowledgable and competant

The whole experience from the initial visit of understanding what we wanted done to the surveyor and then the guys who completed the work were all very knowledgable and competent, nothing is too much trouble and I would recommend kindlelight as a very trustworthy, high quality company.

August 3, 2019
Unprompted review