Another Shocking Chinese Clothing Retail Company
I had a shocking experience with this company. The clothing quality and sizing is appalling, customer service is email only, they try to barter with you by offering some money so that you keep the goods. When, following numerous emails (no telephone contact available) they eventually give you the returns address (it isn't available otherwise), you have to pay recorded postage back to China, which is very expensive. They then lied that they had only received some of my returned four items, so I ended up losing £40-50 on a £75 order. The whole process from ordering took months. DO NOT EVEN THINK ABOUT ORDERING FROM BERRYLOOK, it's a total scam, the clothes look nice online, but the reality is a nightmare. Reading other reviews of similar Chines clothing companies that advertise online through pop-ups, this seems to be a trend. I will not use any of them again, please spread the message so others don't get scammed.
July 28, 2021
Unprompted review