Oxford Online Pharmacy  Reviews 30,323

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting its speed and efficiency. Consumers appreciate the straightforward ordering process and the prompt delivery, often receiving their orders within a few days. People also value the quality of the products and the competitive pricing. Consumers feel safe and well looked after when purchasing their prescriptions online. The support is reliable, and the company is always checking in to see if everything is okay. The constant follow-up and supportive communication, including easy access to a pharmacist, contribute to a high level of trust and satisfaction.

Based on these reviews

Rated 5 out of 5 stars
Verified

I was impressed the in house Dr, picked up on an error I made and requested more info before approving. I have placed several orders in the past and all have been despatched and delivered very quick... See more

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Rated 5 out of 5 stars
Verified

Easy process, Oxford online pharmacy were fast and discreet to help me start my weight loss journey. I felt the price's were better than other pharmacy's which was a bonus. Quick consultation and quic... See more

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Rated 5 out of 5 stars
Verified

I'm losing weight in a normal manner. Between 1 and 3lb a week on 5mg mounjaro jab. Oxford online pharmacy are great. They normally deliver within 48 hrs of ordering. The pen arrives in a refridgerate... See more

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Rated 5 out of 5 stars
Verified

Fantastic! My prescription was processed quickly and my medication arrived by post the next day. Excellent service, would definitely recommend. It was nice to receive an email a few days later asking... See more

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Rated 4 out of 5 stars
Verified

Used for weight loss but had to move to another provider as OP did not agree to match the price despite meeting criteria. No swabs provided for injectable medication and one of my packages arrived wit... See more

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Rated 3 out of 5 stars
Verified

Ordered on Tue 9th and payment was taken from my credit card immediately. Then nothing. After 2 email enquiries I received a reply; it seems there were questions, maybe even legitimate - but these... See more

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Rated 3 out of 5 stars
Verified

During the new price increase I run out before but was unable to get my next months supply . I understand there was supply issues but it was impossible to get any sort of response from either phone ca... See more

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Rated 5 out of 5 stars
Verified

The team managed to quickly resolve some confusion with my order by telephone. I would highly recommend this company, I did alot of research before choosing them, and though perhaps they aren't the... See more

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Rated 5 out of 5 stars
Verified

Consultation done quickly Product was dispatched same day and received next day by Royal Mail still cold and extremely well packed

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Rated 5 out of 5 stars
Verified

Been using Oxford Online Pharmacy for a while now. Never had a problem, they are always a great help. Will carry on using and would recommend highly.

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Rated 5 out of 5 stars
Verified

I’ve ordered medicine from them at least five times — they’re always so helpful and responsible. If anything is missing, they call to inform me and offer a solution. The packaging is also very good!

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Rated 5 out of 5 stars
Verified

I was out of the country when I realised I would need more meds up on my return. Oxford was very helpful about getting my usual order expédited so that I received delivery within days. Thank you!

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Rated 5 out of 5 stars
Verified

So easy to order from and service is quick and frequently recieve updates and promotions.Aswell as asking hiw im doing and if I need any advice. So no complaints.

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Rated 4 out of 5 stars
Verified

Prompt service! The online forms are synced with your profile, no need to retype information! a win in my book. It would be nice if discount vouchers are linked to your account and automatically appl... See more

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Rated 5 out of 5 stars
Verified

Item ordered and was delivered in a couple of days. To order was simple. I've used oxford online pharmacy for nearly 2 years and never had any issues with products or delivery. I highly recommend... See more

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Rated 5 out of 5 stars
Verified

Very pleased! I was using another (membership) service for oral Minoxidil (hair loss) and when I needed a refill it took them forever to respond to my request, even after weeks of attempts. I quit the... See more

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Rated 5 out of 5 stars
Verified

Easy to order, quick delivery 5* If I had to say one thing it would be ensure the picture of product matches the product box design is different on website to reality. Though the product itself is... See more

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Rated 5 out of 5 stars
Verified

Have used Oxford Pharmacy for a number of years now, always discrete and prompt with their service. I will continue to use them and wholeheartedly recommend them

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Rated 5 out of 5 stars
Verified

I am very satisfied with the customer service at Oxford Online Pharmacy. The team is always professional, attentive, and helpful. They respond quickly and make the whole process smooth and stress-free... See more

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Rated 5 out of 5 stars
Verified

Always an excellent service. They really care about your health, but also take your personal concerns into account.

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Rated 5 out of 5 stars
Verified

Ordered on Friday night arrived on Sunday morning, well packaged with ice. On hand advice if needed. You can 100% trust this pharmacy which is extremely important.

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Rated 5 out of 5 stars
Verified

Full and concise questionnaire. Quick processing of proscription and delivery. All questions answered fully and kindly. Zero judgement. Delivery arrived when expected and well packaged.

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Rated 5 out of 5 stars
Verified

Good honest App, giving all the correct information, easy to navigate and extremely fast delivery. The only disappointing thing for me was I couldn’t use my 10% off first order as I was just under the... See more

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Rated 3 out of 5 stars
Verified

The last couple of months I have received my product, the delivery was disappointing. Royal Mail informed me they would deliver between 09.00 -13.55 It was only when they reached the end of the tim... See more

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Rated 5 out of 5 stars
Verified

Great service from this company, fast processing of medication and delivery. Might not be the cheapest around at the moment with recent price hikes from EL and other pharmacies offering 'special deals... See more

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Rated 4 out of 5 stars
Verified

Macushield pills supplied at a very competitive price and at the expected time. Royal Mail delivery was a little unsatisfactory in that the postal worker knocked my door but did not give me enough ti... See more

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Rated 5 out of 5 stars
Verified

Good price and quick delivery. Product top quality as usual. Happy with the medication and service provided by Oxford Online Pharmacy.

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Rated 5 out of 5 stars
Verified

This was my first time using this Pharmacy. Excellent service, arrived the next day. Definitely will continue to use.

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Rated 5 out of 5 stars
Verified

My experience has been positive and they cannot be more helpful. Pricing is best I've found consistently online. Prompt delivery and reliable online support is making my weight loss journey rewarding... See more

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Rated 5 out of 5 stars
Verified

The site was well organised, and I was able to find what I wanted quickly.The medical questionnaire, was straightforward and easily answered. Overall, a great experience!

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Rated 5 out of 5 stars
Verified

Ordered on Saturday afternoon, got the products on monday morning. 10 times faster than struggling with a gp appointment.

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Rated 5 out of 5 stars
Verified

Very straightforward website to use have used it for a number of years to get my HRT and never had any problems

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Rated 5 out of 5 stars
Verified

Great efficient service and great products. A pharmacy you can trust and rely on with the best prices and efficient delivery.

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Rated 5 out of 5 stars
Verified

Ordered, processed and delivered within 3 days. Much faster than my previous supplier. Great service

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Rated 4 out of 5 stars
Verified

Awesome product arrived before so I was well happy and form easy to fill up questionnaire

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Rated 5 out of 5 stars
Verified

Fill out easy online form, select product, delived within 3 days, great service 👍

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Rated 5 out of 5 stars
Verified

Everything went very well - the product was good at a good price and the delivery was very quick - excellent all round and so 5 stars

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Rated 5 out of 5 stars
Verified

I would highly recommend the Oxford group. They are very fairly priced offering reasonable discounts Customer service is good and also fast delivery.

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Rated 5 out of 5 stars
Verified

Orders are always dealt with promptly. Follow up emails sent requesting information and providing support. Reliable service. Very happy.

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Rated 5 out of 5 stars
Verified

Easy quick enough service! However I don't agree with having to send in pics of myself everytime I make on order every 4 weeks! Theres no need!

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Rated 5 out of 5 stars
Verified

I have been ordering from this pharmacy for months and I am very happy with level of their service

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Rated 5 out of 5 stars
Verified

I feel totally safe and well looked after when purchasing my prescription online

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Rated 4 out of 5 stars
Verified

Bit of confusion this time with my order and it took a little time to come. Overall i am happy with the service recieved.

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Rated 5 out of 5 stars
Verified

Works every time without fail.fast delivery.highly recommend this product and company.thank you.

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Rated 5 out of 5 stars
Verified

Asked questions about current medication that other pharmacists had failed to do, so very impressed. Medication was dispatched and received ridiculously quickly!

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Rated 5 out of 5 stars
Verified

great response quick delivery always checking in to see if everything ok

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Rated 5 out of 5 stars
Verified

Very easy website to navigate. Prices are good for the products and delivery is fast.

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Rated 5 out of 5 stars
Verified

I'd use this company again! Pricing a little high, but delivery was quick and painless! Who knows what's in their drugs or health supplements, really? However, I'd rather trust this UK company t... See more

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Rated 5 out of 5 stars
Verified

I’m pleased to share that I’m feeling very well with the medication so far. I haven’t experienced any side effects—only the expected reduction in food cravings, which has already made a noticeable dif... See more

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Company details

  1. Online Pharmacy
  2. Drug Store
  3. Online Prescription Medication Vendor
  4. Pharmacy
  5. Weight Loss Service

About Oxford Online Pharmacy

Written by the company

Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.

In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.

Written by the company

FREE Delivery
On all orders over £40
Professional Medical Advice
From our Online Doctors or Expert Pharmacists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Great company

Great company great products this company really cares about its customers

October 8, 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We're truly grateful for your feedback! Providing great service is what we aim for every day.

Rated 5 out of 5 stars
Verified

It was all done discreetly and…

It was all done discreetly and delivered in time without any issues
Was easy to follow when getting what was required.

September 28, 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We're here to help every step of the way. Thanks for your kind words about our service!

Rated 5 out of 5 stars
Verified

Easy to get order

September 20, 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We're so pleased to hear that ordering was easy! A hassle-free process is what we strive to provide.

Rated 5 out of 5 stars
Verified

Fantastic service

Fantastic service when other providers have failed. Thank you so much.

October 8, 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Your satisfaction means everything to us. Thanks for recognising the effort we put into customer care!

Rated 5 out of 5 stars
Verified

Fast delivery

Fast delivery. Easy to use website

October 8, 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It's great to know our fast delivery helped you get what you needed on time. We appreciate your feedback!

Rated 5 out of 5 stars
Verified

Fast delivery and response

Good value for money and fast service

September 28, 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We're so glad the delivery met your expectations! Speedy service is one of our top priorities.

Rated 5 out of 5 stars
Verified

Great service

Great service

September 28, 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We're truly grateful for your feedback! Providing great service is what we aim for every day.

Rated 5 out of 5 stars
Verified

All good

All good. Ordering, choice, delivery.

September 28, 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

That's exactly what we love to hear - fast, simple, and convenient ordering. Thanks for sharing

Rated 5 out of 5 stars
Verified

Excellent .

Excellent .. Thorough, professional and timely

October 8, 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We're here to help every step of the way. Thanks for your kind words about our service!

Rated 5 out of 5 stars
Verified

Easy process …

Easy process (except maybe the photo requirements) - quick delivery and instructions.

September 28, 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thanks for noticing! Our team is always working to get medications out fast and efficiently – glad it reached you quickly.

Rated 1 out of 5 stars
Verified
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Dear Peter,

Thank you for your feedback. We are sorry to learn that you were dissatisfied with the service you received from our pharmacy.

Following a clinical review, your initial order was declined due to suitability concerns. An alternative medication was subsequently offered and accepted. If this option has not met your expectations, we may be able to explore further alternatives to better suit your needs. Please be assured that we are committed to helping you achieve the most effective outcome from your treatment.

Should you require any additional information or further assistance, please do not hesitate to contact us directly at help@oxfordop.co.uk or by telephone on 01295 262925.
Kind regards,
Harriet
Customer Care

Rated 5 out of 5 stars
Verified

Very good service

Very good service, easy to complete questionnaire. Emails to keep you informed

October 8, 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Hearing that you were satisfied with our service makes our day - thank you for your support!

Rated 5 out of 5 stars
Verified

Ease to use.

October 8, 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you so much! We're glad you had a smooth and pleasant experience with our team.

Rated 5 out of 5 stars
Verified

Clear communication

Always quick approval and clear communication

October 8, 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Your satisfaction means everything to us. Thanks for recognising the effort we put into customer care!

Rated 5 out of 5 stars
Verified

First class experience

I've been getting medication this time for approx 4 months and they've been fantastic with communication and prioritising loyal customers. If I've any concerns they are quick with answers and advice. They follow up with every purchase and check in to make sure everything is going well. Wouldn't hesitate to recommend them and will continue using them now and in the future.

September 28, 2025
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We're truly grateful for your feedback! Providing great service is what we aim for every day.

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