Jan Finan

Hello Jan,

Thank you for your feedback, and for choosing RAC Insurance to cover your car.

We really appreciate you taking the time to share your experience.

We understand that not everyone is comfortable with online systems, and we’re genuinely sorry that it wasn’t as straightforward as it could have been.

It’s great to hear you managed to get through it, but we’d always prefer to make things easier for you.

If you ever need help or have questions in the future, our team is here and happy to assist via our live web chat option by clicking the help now icon when logged in to your online account.

Your comfort and confidence in managing your policy are very important to us.

Kind Regards
Laura

Good afternoon Jan

We're happy to hear that the process was easy and clear. It's great to know that you appreciated speaking with someone directly. Thank you for your positive feedback and for choosing us.

Kind regards

Eileen

Thank you, Jan! We're delighted to hear that shopping with us is always a joy for you. Your kind words mean a lot to our team.

QVC Customer Care

We appreciate your feedback and the 5-star rating! We're glad to hear that you found our agent helpful and the process easy, with a great price.

Kind regards,

Richard.

Good afternoon Jan,

We are sorry to hear about the delays you have experienced with this order.

Upon checking the details, we can see the goods were dispatched by the supplier, but we have received no courier scan which would indicate this may have been lost in transit unfortunately.

Due to this, we have now gone ahead and processed a replacement for you. We will aim to get this to you as quickly as possible.

Hope this has been helpful! Thank you for taking the time to leave this review.

-Matthew
Ideal Word TV

Good morning Jan,

Good morning,

Thank you very much for your review! So glad to hear you’re happy with the product. We will pass on your comments to our buying team, so they are aware of your lovely feedback.

Have a great day!

-Matthew
Ideal World TV

Good afternoon,

Thank you for taking the time to provide feedback. We’re sorry this has been your experience when shopping with us. We will ensure feedback is provided to the relevant team.

-Matthew
Create and Craft / Ideal Shopping Direct

Hi Jan, that's great to hear! Thank you very much for letting us know you enjoyed your experience with Tapi. It’s always a pleasure to hear about our customers positive experiences and we hope to welcome you back soon. - Danny

Good afternoon Jan, thank you for your positive review. We really appreciate you taking the time to provide us with that. I hope you enjoy the rest of your day. Kind regards, Social Media Team