AD

Adam

United Kingdom

Reviews

Review of HPS Insurance

Review of DPD UK

Review of Simplycarmats

Review of Yodel by InPost

Rated 2 out of 5 stars

Although I had paid for a much larger…

Although I had paid for a much larger parcel than the size I was posting the shop attendant measured it and said it was only just within their limits which were posted over the counter as 60cmx50cmx50cm. Thankfully they accepted it.

October 28, 2024
Unprompted review

Reply from Yodel by InPost

Hi Adam, I understand that the experience has not been pleasant for you , this is not the level of service we intend to provide to our valuable customers. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of C&W Berry

Review of Iconic Auctioneers

Rated 2 out of 5 stars

Poor communication

The poor communication from the company left me feeling that I wouldn’t use their service again. I wasn’t clear on what the bike had been sold for and they didn’t issue a statement after the auction. When I contacted them they did send me the information I had to to query the amount as it was incorrect.

April 7, 2024

Reply from Iconic Auctioneers

We are so sorry to hear that our communication on this occasion let you down. Our vendor statements were sent out on the Thursday after the sale as advised in the vendor delivery instructions, and all the sold prices were displayed on the website the evening of the sale. However we fully accept and sincerely apologise that your initial statement was incorrect, an error which was quickly rectified, but is still not up to our usual standards of communication. We hope that you will accept our apologies and perhaps now reconsider using our services again.

Review of Green Chef UK

Rated 2 out of 5 stars

Missing key item

Our Sea Bream with Pesto was missing the Pesto

November 14, 2023

Reply from Green Chef UK

Hi Adam,

Thank you for your review. I'm so sorry to hear you had a frustrating experience, but I really appreciate you bringing your experience to our attention.

I'm sorry to hear you had a disappointing experience with missing ingredients in your box

I understand how important it is to make sure that all your ingredients are in the box as promised, and I want to make sure that this is relayed to our packing team in order to make sure that you are properly compensated.

We would be happy to work with you and get this sorted. Please visit our website https://www.greenchef.co.uk/faq to get in touch.

Kind regards,
Alvin

Review of Appliance World Online

Rated 1 out of 5 stars

Poor Communication

We haven’t had the cooker delivered and the company had not kept us updated as to the status of the order.

April 10, 2023

Review of Suttons

Rated 1 out of 5 stars

Lost my order

I had to chase up the order and then give evidence that I had paid for it as it couldn’t be found. They had lost the order and without asking whether I wanted the plants they refunded me. I am now left without the plants I ordered!

February 14, 2023

Reply from Suttons

We are sorry for the issues with your order and that a system error meant that your order didn't come through to us correctly. As the payment wasn't attached to an order we would have been unable to attach the payment you made to an order or be able to determine which plants you required and therefore we had no choice but to refund the order and apologies for the inconvenience caused. Kind Regards, Amy, Suttons Customer Care

Review of Nature's Best

Review of GardX Group

Rated 1 out of 5 stars

The paint surface has swirls of…

The paint surface has swirls of scratches in it which I would not have expected after the treatment.

December 13, 2022

Reply from GardX Group

Thank you for taking the time to leave a review. Your feedback is important to us, I will ask one of our customer service team to get in contact to discuss.
Robyn

Review of Iconic Auctioneers

Rated 5 out of 5 stars

Very pleased

I bid remotely and it was well handled and successful. The organisation was quick and efficient

August 5, 2022

Review of Tayna Batteries

Review of ARH Custom

Review of Suttons

Rated 1 out of 5 stars

I expected 42 plants and got 36 yet the…

I expected 42 plants and got 36 yet the delivery note said I had 42

August 25, 2021

Reply from Suttons

Thank you for your review. We can see that you ordered Pansy Waterfall Mix 36 Plugs which is what was delivered to you. You also have another order of 36 plugs which are due for despatch in the next 7-10 days. Apologies for any confusion.

Review of Suttons

Rated 3 out of 5 stars

The plants that survive are good value…

The plants that survive are good value but with plug plants there is always a few that die within a few days

May 10, 2021

Reply from Suttons

Thank you for your review. We sincerely apologise for the disappointment with your order. If you have any concerns please call our Customer Services Team direct and they will be able to help you.

Review of BestHeating

Review of Wallpaperdirect

Review of Kent Reliance

Rated 4 out of 5 stars

Really good online account…

Really good online account and usually have excellent rates

November 9, 2020
Unprompted review

Reply from Kent Reliance

Hello Adam

Your review is great to read, thank you for taking the time to leave feedback.

Review of Ivy Diffusers

Rated 5 out of 5 stars

Great quality and price

After looking for a diffuser for some time the Ivy Diffuser caught my eye because it looked like the same model as much more expensive ones I had been looking at. It was easy to setup and works great. Really pleased and may buy another for my bedroom!

November 9, 2020

Reply from Ivy Diffusers

Hi Adam,

Your review is much appreciated! Especially when you are so pleased with your purchase. We hope to see you again soon.

Regards,
James