R Whitley

Notified delivery would not be made and to contact sender, found parcel following morning by front door, checked cctv and ring doorbell, delivery dumped by front door ,driver did not knock or ring the Doorbell just left it walked off . Nice

Ordered 40 Lobelia , not the most complicated of plants - every single one dead on arrival
Sent photos as requested , heard diddly squat since , no reply to emails
Go to a garden centre jnstead too many online so called garden centres selling junk

Terrible, so used this company a year ago and they were truly awful, missed deliveries, missed re deliveries, dead plants, you name it, so I thought I’d give them a second chance, silly silly me , order a border, picked my delivery day, nothing turns up again, amazingly I did get a reply from the usually unresponsive email address, they said it hadn’t been picked in error, so it would be shipped that day and delivered on the Friday , as a gesture of good will they would refund the whole cost, now that’s very kind and they didn’t need to do that, which is probably why they didn’t, I’ve neither received any plants or had a refund , lies lies and lies

Awful awful company

3 days I was told for greenhouse base - 8 days later nothing - 9 emails ignored , phone calls ignored

Appalling
One smashed wine glass in order nothing done about it

Won’t be using again

Quite possibly the worst bulbs I’ve ever seen

Awful company- couldn’t be more helpful when you need to return an item, quick email replies - keen to get your £16 repair money - stone silence ever since item was signed for delivery over a week ago

As this was a gift I guess they see it as £200 easy money

Steer clear

Sent completely different plant to what was ordered – ignored all emails so I’m stuck with something I don’t need or want £50 worth

I’m off to throw £20 in the street

AND STILL WE WAIT
CAN YOU TELL ME WHY YOU ARE TELLING PEOPLE TO EMAIL socialmedia at thompson-morgan.com - WHEN YOU JUST IGNORE THAT AS WELL!!

Terrible service, no means to contact except by online form which they ignore and then send a resolved email lol

Over a fortnight for delivery???

Poor poor company steer clear

Don’t tell them the date you need your car by
They will give you a date within these dates, take your deposit then add 8 weeks on for delivery

At this point all communication stops when they couldn’t be quick enough when getting your business

Awful company

Late delivery
Badly packaged items, some plants damaged - all dead within a week
No reply to 5 emails

Lovely firm

Since reply on here

Zero reply personally to me , no refund as clearly stated on here , DO NOT USE - they lie,send rubbish and ignore any contact