Terrible, so used this company a year ago and they were truly awful, missed deliveries, missed re deliveries, dead plants, you name it, so I thought I’d give them a second chance, silly silly me , order a border, picked my delivery day, nothing turns up again, amazingly I did get a reply from the usually unresponsive email address, they said it hadn’t been picked in error, so it would be shipped that day and delivered on the Friday , as a gesture of good will they would refund the whole cost, now that’s very kind and they didn’t need to do that, which is probably why they didn’t, I’ve neither received any plants or had a refund , lies lies and lies