LP

LESLIE, PETER

United Kingdom

Reviews

Review of Puregusto.co.uk


Rated 5 out of 5 stars

First class

I have used pure gusto for over 15 years and the service it gives now is so far removed from the hit and miss you got back then , the quality has always been the best but they now have deliver a first class service in other areas of the business ... well done .

October 6, 2025

Review of Fat Cow Skincare


Rated 5 out of 5 stars

Honest Review

the fact that the ordering process easy and straightforward and the company is good with top quality products all very very good , what let's it all down is your constant badgering wanting me to order more before I have even started using the good's I had received ?? , which is only going to annoy me to the point where great stuff or not I will not use it .

August 10, 2025
Unprompted review

Reply from Fat Cow Skincare

Hi,

Thank you so much for your kind words about our products and ordering process — we’re really glad to hear you’re happy with the quality and ease of shopping with us.

We completely understand your frustration about receiving too many messages before you’ve even had a chance to use your order. That’s not the experience we want for our customers. Your feedback is really valuable, and we’ll take it on board to make sure we’re striking the right balance between keeping you informed and giving you space to enjoy your purchase.

We hope you love using your products, and if you’d prefer to hear from us less often, please don’t hesitate to let us know and we’ll adjust your preferences.

Thanks again for sharing your thoughts — it helps us improve.

Review of Mark Bates Ltd


Rated 5 out of 5 stars

I was given your insurance free for one…

I was given your insurance free for one month when I bought a mobility scooter which I have not used yet and is in my shed , not sure if i'll need insurance going forward , but you have done a 5 star job giving me free cover for a month thank you .

May 20, 2025

Review of AIT Home Delivery UK Ltd

Review of Donaghy Bros


Rated 5 out of 5 stars

reliable trustworthy company …

I have used Donaghy Bros before because they offer a very good reliable service at a very reasonable price , they kept me well informed over the delivery time and were spot on with they delivery , excellent service again

April 21, 2025

Reply from Donaghy Bros

Thank you so much for your continued trust in Donaghy Bros! We’re thrilled to hear that you’ve had another great experience with us. Providing reliable service and keeping our customers informed is something we take pride in, and it’s wonderful to know we’ve met your expectations again.

We truly appreciate your kind words and look forward to serving you in the future.

Review of Octopus Energy


Rated 3 out of 5 stars

I have decided to remain with octopus…

I have decided to remain with octopus on a fixed rate , I have been a customer since they were a small company , and whilst I think they are not as customer focused as they once were they are still supporting green energy , and seem the best of a bad bunch that are more interested in growing the company and making money . disgruntled , disabled , O.A.P .

September 26, 2024
Unprompted review

Reply from Octopus Energy

Hello Peter,

My name is Aisha and I am one of the Customer Happiness Specialists here at Octopus Energy. Thank you for taking the time to provide us with feedback as this allow us to review our service and make further improvements.

We appreciate and acknowledge your concerns regarding the energy prices however, I am happy to confirm that Octopus Energy's prices are actually lower than the price cap and our customer continue to receive the cheapest standard tariff standing charge of any large supplier.

Alongside the variable tariff, we are also offering our customers a 15M Fixed rate tariff that comes with no exit fees to protect yourself from future changes. I am happy to see that you have considered this alternative as is a great tariff with even better rates!

We have a great blog on the new price cap which has a lot of information which I would highly recommend looking into:
https://octopus.energy/blog/energy-price-cap-oct-2024/

I have also reached out to you via email so we can talk about your concerns in more detail.

All the best
Aisha

Review of Sportsdirect.com

Review of Ideal World


Rated 5 out of 5 stars

I have bought a few things from ideal…

I have bought a few things from ideal recently so not sure which one this applies to , but every purchase has been excellent with first class information on the process to the delivery notifications and the goods have been good value at very good prices .

April 6, 2023

Reply from Ideal World

Thank you for the feedback! Happy to hear you received a great service while shopping with us
^M

Review of Ideal World


Rated 5 out of 5 stars

the product was good

the product was good , the price was good , the delivery was good so all good and I will definitely buy from you again , hope this is ok if i'm honest I find these reviews tiresome , but happy to help

January 30, 2023

Reply from Ideal World

Good morning Peter,

Thank you very much for your review! So glad to hear you are happy with your purchase. We will pass on your comments to team, so they are aware of your lovely feedback.

Have a lovely day!

-Matthew
Ideal World TV

Review of Ideal World


Rated 5 out of 5 stars

first time ordering from this company

first time ordering from this company , they kept me very well informed at each stage of the delivery by email ,order was delivered in two parts but I was kept informed , perfect.

December 19, 2022

Reply from Ideal World

Good afternoon Leslie,

Thank you so much for taking the time for leaving us this review, it is always lovely to get positive feedback! It is also great to hear you enjoy shopping with us.

Keep your eyes peeled in the coming weeks & months where new & exciting products will be going to air.

Happy New Year!

-Matthew
Ideal World TV

Review of Evri


Rated 5 out of 5 stars

Aldi parcel

you delivered my Aldi parcel to my front door ,with no problems , it came a couple of days earlier than aldi had said , well done guys very good service

September 7, 2022

Review of Carpetright Limited


Rated 5 out of 5 stars

good experience

we were out doing some shopping and had gone into have a look at carpets as we doing work on our house and will be needing one in the future , the friendly staff offered help if required but did not pressure us to buy , we did see a carpet we liked but I explained to the lady it was to early to buy as we were still having work done but she assured me they could keep the carpet in the store until we were ready for it so we went ahead and ordered it they sent out a man to measure up the room as we didn't have the sizes the staff instore were very helpful nothing was a bother to them and the process was a good experience , I would shop there again for sure .

June 20, 2022

Reply from Carpetright Limited

Hi Leslie,

Really pleased to hear about the good experience you have had in store and overall.
Thank you for your review and we look forward to helping you again in the future.
Regards
Dean

Review of Beatsons Direct


Rated 5 out of 5 stars

very good service

very good service , ordered a load of decking boards online for a job at my house ,order was confirmed and they contacted me the next day to say when it would be delivered , got delivered couple of days latter as agreed , driver was very obliging reversed lorry into my drive and placed the boards where I wanted , other delivery drivers refuse and do a kerbside drop so very very happy with the delivery and materials

November 25, 2021

Reply from Beatsons Direct

Thank you very much peter, I was pass this on to the branch manager. It's always great to hear from a happy customer and that our drivers and staff are so helpful.

Review of The Advanced Group


Rated 5 out of 5 stars

10 star job

received a phone call just before 9 this morning the man say's the fitters that were coming to install your French doors have called in sick ... but we have another squad they are finishing a job and should be with you between 12 and 1 , ok I said thinking they will struggle to get the job done in daylight as it needs the wall cut out and removed to fit the new doors ,but KEV and ALAN turned up at 12.30 and KEV assured me they would be finished before 4 , true to his word they worked nonstop explaining they job in detail and allowing us to take photo's as the job progressed to meet the building warrant requirements , 2 nicer guys you could not hope to meet ,answering all our stupid questions with a smile and doing an excellent job in the process they are a credit to Advanced and I would be delighted to have them back if I need any more windows or doors replaced in fact I would ask for them to do it ....... the job was finished and site cleaned up by 3.45 , if I could give 10 stars I would , don't know how much they get paid but it's not enough .

November 19, 2021
Unprompted review

Reply from The Advanced Group

Good afternoon Peter,

I am so glad to hear our team were able to sort out a different team on your install day and that Kev and Alan carried out such a good job in the time that they had.

I will be sure to pass along your kind words to the installers.


Kind regards,



Gordon

Review of DPD UK


Rated 5 out of 5 stars

always a joy when Ivan delivers a…

always a joy when Ivan delivers a parcel for me as he is such a nice and genuine person who takes pride in doing a good job ,most other delivery drivers could learn a lot in customer service from this man , whatever you are paying him it's not enough a credit to your company ,someone who works hard and actually cares about his customers .

November 18, 2021

Review of Sportsdirect.com


Rated 3 out of 5 stars

the delivery

the delivery , for pick up at my local sports direct took far to long , and no option to track so you are left in limbo , why can an item being sent by a supplier not be included in the order and sent to the local store otherwise you have to pay two delivery charges , not good customer service

June 4, 2021

Reply from Sportsdirect.com

Hello Leslie.

We appreciate you taking the time to leave us this feedback.

I am sorry that your order wasn't delivered in a timely manner.

I can confirm that this has been forwarded to the relevant department for further investigation.

Kind regards
Travis
SportsDirect.com

Review of SunLife

Review of Lovehoney

Review of UKHS.tv


Rated 5 out of 5 stars

bought a couple of big tarpaulins to…

bought a couple of big tarpaulins to cover my shed roof until the weather picks up and i can do a permanent repair , very good quality and delivery was fast and secure , first class as usual

March 24, 2020
Unprompted review

Reply from UKHS.tv

Dear Mr Leslie,

Thank you for your 5 star review and feedback.

Kind regards,
Elaine
e-Commerce Advisor

Review of Lovehoney


Rated 5 out of 5 stars

I messed up with my order

I messed up with my order , did not realize I had to enter a code to get my discount , thinking it would be deducted automatically at checkout , after placing the order I called customer services and they sorted it out and refunded the money onto my card no questions asked ,order arrived next day , the goods were top quality as usual from Lovehoney so five stars for five star service from a five star company .

April 22, 2019
Unprompted review