Maureen Taylor

Good Static Caravan. Spotlessly clean. Great all round Family Site.
Just a minor complaint. No Dishwasher in a Bronze Static, no hooks anywhere to hang towels and clothes and no drawers to put your clothes in. Lastly no bedside light or switch to turn the main light off. Small thinks that make a difference.
We loved the Site and would return. Children had a great time.

We visited Haven Burnham on Sea and stayed in a Bronze Static Caravan. The Caravan was very good with a Dishwasher, Drawers for your clothes and plenty of hooks to hang coats and towels.
It such a shame that the Caravan was very dirty. We had to buy disinfectant wipes to start cleaning everything. It didn’t look like the floor had been mopped for the entire summer. We had young children so had to wipe the floor and the cloths were very dirty after finishing.
You are then asked to strip the beds before you leave. Please Haven sort this out you have a good site make sure they are spotless for your Customers who pay a lot of money for these Static Caravans.

From start to finish it was an enjoyable experience.
Dealing with people who know about the Mattresses they are selling is a bonus. My Mattress had a small mark caused due to a plastic tag. It was changed promptly and a replacement delivered.
Great friendly service, can’t praise this company enough.

Good prompt delivery’s with goods being delivered in the time that is stated.

Very good experience with Dial Direct car insurance.

I purchased a divan set with a sleep story 2000 luxury mattress from Furniture Village online sale it was delivered in January 2021. I complained after a couple of weeks that mattress made me feel very warm and the edge of the mattress wasn’t very supporting. In fact my old mattress had more support than the sleep Story. Furniture village asked me to forward a photograph, I then received a telephone call saying the mattress looked fine and they wouldn’t be taking it any further.
I then started with neck back and leg problems, because we were in lockdown and I couldn’t take the mattress back I thought I would try and get used to it.
Alas I haven’t. My back, leg and neck are much worse and I now need a walking stick. I got in touch with Furniture village and they sent a company round to test the mattress. This was done by the man laying on my bed for a few seconds and he said the mattress felt fine to him. I have now been told by furniture village that they are not going to do anything about it. They offered me 10% off a new mattress. I thought when you purchased anything it must be fit for purpose. This mattress isn’t fit for purpose and I have not had a good nights, painless sleep since it was purchased.
Very bad mattress and very bad customer care from Furniture Village.

I find Hermes a excellent delivery service and would recommend them.

I have ordered with this company before, and would recommend this company.