Emma

speedy delivery and great products - have saved my skin, thank you!

The case is really pretty but broke after 6 months, which when you pay £55 for it feels a bit of a rip off.

UPDATE
Customer service team were great when i sent pictures and offered a refund or replacement straight away, so thank you!

Communication is poor.
I paid next day delivery for a parcel that took 5 days to arrive in the end with only one communication from evri, that said 'sorry the parcel missed the connection to the courier' no help was given and all safe space and insturctions to the courier were ignored. When I complained to the cs team i just recieved 'we can see the package has now been deliverd, we assume your issues are resolved' which they weren't Terriblle service. Shocking to say but were more reliable when they were hermes which is saying something.

Very helpful.
Custmoer service team are amazing and really helpful. They changed my engery supplier for a good discount, the energy company then went on to double my bill after i was onboard and Nous have been great in dealing with them to have it changed. Thank you - grear support

Offered me lower bills then doubled it 2 weeks later.
Gave me a cheaper quote than British Gas so i switched over and within 2 weeks I got a message saying they had 'reveiwed my usage and needed to increase my bill' they more than doubled it and won't let me access my account, despite asking multiple times.
I closely monitored my last account with british gas and the usage was no where near where they are claiming it to be and only feedback I get when I complain is 'we do ths so your account will be in credit in case you use more than your current direct debit' I do not get a say in this. Useless wish I never swapped.

Edit to reply to response - you still haven’t acknowledged that you doubled my payment. I used to check my usage and I never used as much as you are quoting. You also seem to have missed out the fact I still have no way to access my account to look at my usages with you. Seems convenient so you can dictate my usage to me without argument.

Parcel marked delivered but not. The courier took no photos as proof. When i contacted yodel the reply was 'the postcodes match, so there is nothing we can do. Ask a neighbour if they have seen it' when my parcel was supposedly posted through my letter box....
Useless.

UPDATE - item was apparently delivered after 10 weeks. I however didn’t receive it when I contacted them again I was told ‘contact the courier’ who then told me to contact the company. Went back and the company said ‘this was marked as delivered’. GLITZGLAM say they won’t refund until they receive my return?!? Not only terrible company, 100% a scam They’ve had my money for 3 months and I have no product with no help, turns out the staff don’t know how to read! Will be reporting the company

Been 2 months and the order still hasn’t arrived. When you contact customer service you get a generic response until you ask for a refund when someone magically appears to say your tracking details will be shared in 2-3 days (they weren’t) I asked how to get a refund again and was told they don’t do that, then I asked how to make an official complaint and they replied ‘we don’t offer cancellations’ don’t recommend. Rip off company

Detox & debloat amazingness!
I got these about 2 weeks ago and the difference I feel in my bloating is amazing. I suffer badly with hormonal water retention and as someone who is usually active and eats well was always disheartening to get a sudden week long bloat. But after 2 days of taking I could feel a difference and has only got better from there. Thank you so much!!

I also had some delivery issues (royal mail lost my parcel) and JS Health sorted out a replacement ASAP and were really helpful. Couldn't fault to product or the customer service

Nice range of clothes. Very hit and miss on the quality though.
When its good its good but a lot feels quite cheap.

Got moved to British Gas after my company went under in October.
I received no communication from them for months only to be sent a bill on 10th Feb for nearly £700 to be paid in 10 days!! I was paying £60pm for electric on a DD before (using about £35-40 so was in credit) so the shock to be told I was using over £175 and estimated a monthly DD with them to be £200 is a steep increase. I contatced them and received nothing. I know electric is going up but surly not that much! I live in a 1 bed flat I can't be using more that someone I know who lives in a 4 bed house!
The app doesn't work and I'm basically stuck with them and with no contact until the energy market stablises and I can leave.

Wouldn't even give 1*
Booked a 'free cancellation' holiday in June and cancelled 2 weeks before the holiday (was told anything up to 24 hours notice was fine) the day before the holiday I received check in notification so I phoned LMC and asked what was going on to be told 'sorry missed this one, have put through and you will get a full refund in 2 weeks' took it as ok at first and understood they were busy. I have then had to continually ring them to ask for updates to be told there is a 'fault on the system' 'we'll contact you soon' 'will be escelated' however 2 months later and nothing. The CS team can't do anything to help, just tell me to 'stop calling and wait' and have on multiple occations just laughed and said there isn't anything they can do.
Absolutely appauled at the service. I understand due to uncertainty things would take longer however to be treated the way the team have in unacceptable. I have complained 5 times via email all which have been ignored. Honestly would warn anyone off booking with them. Don't waste your money and time (because you'll spend the next few months on the phone to them for an hour every day!)

Customer service was amazing! They answered all of my questions and even messaged personally to thank for the purchase.
The delivery arrived super quickly & sofa was so easy to put together. Is really good quality & looks amazing. Glad I came across you :)

Brought a sofa on 31st March - was told it would take 8 weeks then no contact. I contacted them after 9 weeks to ask and was told it was delayed and would take a further 3 weeks, which I wouldn't have been made aware of if I didn't contact them. When the delivery was finally arranged, the sofa didn't fit so had to be taken away. I rang CS 3 times a day for 5 days, sitting on hold for hours - finally got through to them and was told they had to attempt a second delivery (which they knew would be unsucessful) and then go through options. Waited another week for the second delivery and as known it didn't fit. Has been a week since this and I'm still calling every day and sitting on hold with NO PICK UP, despite the fact I was told they would ring me the next day. AWFUL AWFUL AWFUL - would never use again and would warn anyone off of using them ever.

Brought a sofa on 31st March - was told it would take 8 weeks then no contact. I contacted them after 9 weeks to ask and was told it was delayed and would take a further 3 weeks, which I wouldn't have been made aware of if I didn't contact them. When the delivery was finally arranged, the sofa didn't fit so had to be taken away. I rang CS 3 times a day for 5 days, sitting on hold for hours - finally got through to them and was told they had to attempt a second delivery (which they knew would be unsucessful) and then go through options. Waited another week for the second delivery and as known it didn't fit. Has been a week since this and I'm still calling every day and sitting on hold with NO PICK UP, despite the fact I was told they would ring me the next day. AWFUL AWFUL AWFUL - would never use again and would warn anyone off of using them ever.

Brought a sofa on 31st March - was told it would take 8 weeks then no contact. I contacted them after 9 weeks to ask and was told it was delayed and would take a further 3 weeks, which I wouldn't have been made aware of if I didn't contact them. When the delivery was finally arranged, the sofa didn't fit so had to be taken away. I rang CS 3 times a day for 5 days, sitting on hold for hours - finally got through to them and was told they had to attempt a second delivery (which they knew would be unsucessful) and then go through options. Waited another week for the second delivery and as known it didn't fit. Has been a week since this and I'm still calling every day and sitting on hold with NO PICK UP, despite the fact I was told they would ring me the next day. AWFUL AWFUL AWFUL - would never use again and would warn anyone off of using them ever.

Its flimsy & looks cheap, nothing like the pictures on the website/social channels.
I ordered 3 rings and all arrived misshapen, they are sent with no packaging, in a small slightly padded envolope - then blamed the courier for any damages.
When I asked for a refund, was sent an email to confirm a new order had been placed. I aked again for a refund & was told I didn't originally ask for a refund (I did) and that my replacement order was on its way. When I forwarded evidence that I had asked for a refund the reply was 'I didn't see that. We don't offer refunds'
Wouldn't buy from them again or reccomend. The website is very deceiving. If the quality of the rings aren't worked on, they should at least be sent in sturdier packaging to avoid.

Really good bars that keep you going for longer

I love these bars, they all taste amazing (bar the banana and peanut butter in my opinion - weird as I love both flavours!)
They're an amazing alternative to that 4pm chocolate bar - using natural ingredients & protein to fill you up more.
Couldn't recommend them more