JJ

Janet Jarvis

United Kingdom

Reviews

Review of British Gas

Rated 5 out of 5 stars

Improved service

British Gas have greatly improved their booking procedures and times. Within 48 hours of booking an appointment, my boiler has been repaired and Hive installed. Very satisfied. Just a little disgruntled that I’ve paid 2 lots of excess when it’s only a month since the boiler was serviced.

October 7, 2025
Unprompted review

Reply from British Gas

Hi Janet, Thank you so much for the five star review it is lovely to hear how quick we could do the work

If you need any help with the excess, please don’t hesitate to reach out on our social media platforms: Facebook or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Thank you- Peter

Review of British Gas

Rated 5 out of 5 stars

Excellent service

It was easy to get an appointment for the next day. Problem sorted very efficiently even though it was quite challenging

October 7, 2025
Unprompted review

Reply from British Gas

Hi, that is fantastic to hear, we aim to give quality service and I’m really happy to see we have.
If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Hasina

Review of Furdeco

Rated 5 out of 5 stars

Well-informed about the time of the…

Well-informed about the time of the delivery. Pleasant staff.

September 19, 2025

Reply from Furdeco

Janet Jarvis,

We appreciate your positive feedback and are so happy our staff was pleasant and well-informed about the delivery time; thank you.

Regards,

Hassan

Review of Auxillis

Rated 5 out of 5 stars

Excellent experience

Auxilis were excellent to deal with from start to finish, especially considering the lockdown situation we were in. The car I hired was in good condition and entirely appropriate for what I needed. It was ready to collect on time. The company contacted me regularly to check how my car repair was progressing and kept me well-informed as to how long I could have the car. There was no pressure to return it until my own situation was resolved and telephone conversations were conducted in a friendly and helpful manner. The whole process was smooth and efficient, which was well-appreciated at a stressful time.

December 21, 2020
Unprompted review

Reply from Auxillis

Hi Janet,

Thanks for your positive review. We're glad to have helped make this a smooth and efficient experience for you.

Kind regards,
Auxillis Online Team

Review of Blacks

Rated 5 out of 5 stars

Excellent deal and excellent service

Excellent deal and excellent service. The goods arrived in good time and were just what I wanted.

December 10, 2020

Reply from Blacks

Hi Janet,

Thanks for the great review. We're always looking to improve so we’re glad to see we got it right for you this time!

Kind Regards,
Ethan
Blacks Customer Care

Review of Evri

Review of Highgrove Gardens & Shop

Rated 5 out of 5 stars

Excellent website and service

Excellent website and service. Prompt delivery of the item I purchased.

December 11, 2018
Unprompted review

Reply from Highgrove Gardens & Shop

Dear Janet,

Thank you for taking the time to write a review. Your feedback is really important to us.

We are pleased to hear that your online shopping experience with Highgrove was positive and look forward to you visiting us again soon.

Kind regards,

The Customer Services Team at Highgrove