Gordy

Bought from a website that uses Shop Pay for the first time, all OK. A few weeks later wanted to buy from another web retailer that uses Shop Pay and before (I thought) that I'd completed the transaction a message flashed up confirming my order. I had wished to use a different payment card on this second occasion as this was a business purchase but was unable to do so. Be very wary of buying from any online retailer utilising Shop Pay.

I am the landlord of a property supplied with gas and electricity by Ovo that was empty for 15 days between tenants. I was therefore responsible for the small amount of energy consumed during this time. The new tenant has contacted Ovo and received a welcome message.
However Ovo, having billed the previous tenant at the correct address for years, now send bills to 'the occupier' to the (incorrect) next door address - occupied by an 87 year old widow who is becoming increasingly distressed.
Countless phone calls and emails have made no difference. It is seemingly impossible to resolve this situation given Ovo's incompetence.

The correct item at the right price delivered promptly.

I am unable to access my account. I have a new phone and when attempting to log in am asked to 'register my phone' and then asked to 'scan your registration code'. There is no registration code. There is no phone number to call and so the last resort was to email Oxbury, prompting the automated reply stating an aim to respond within 3 working days. One week later I have heard nothing. In the meantime I am denied access to my Oxbury account and am unable to withdraw the funds that I desperately need.
An utter shambles.

Very competitively priced new Samsung phone delivered promptly. Couldn't ask for more.

I always source my Everpure water cartridge from Greens. They are very competitive on price and their service is second to none.

Just renewed sim only contract online with mobiles.co.uk (second renewal) and all went seamlessly. Previous experience reassures me that cash back claims are straightforward. Very competitive deal.

I ordered an Apache jacket from JT Atkinson, priced well below any other retailers. I am delighted with the product, which was delivered very promptly.
I cannot fault the process, or the competitive pricing.

The correct product, in perfect order, delivered in good time. Can't fault that.

Purchased a DJI mini 3 drone with the Fly More package. Camera Centre UK offered the best price that I could find, and the product was delivered next day. Faultless.

Good value, great service

I was very impressed with the service throughout. Ordered on a Saturday, delivery was available for the next day, but I opted to take it on the Monday. I was kept notified throughout of when the delivery would be and the fridge duly arrived at the stated time. The 2 delivery men were very obliging and friendly.
I would very definitely buy from Mark's Electrical again.

Very disappointing. I didn't think that there was much to go wrong with a fridge.
Bizarrely the fridge is freezing food at the same time as creating a pool of water. Door seal good, tried all settings but cannot rectify problem.

Switchcraft recommended that I switch from British Gas to Northumbria Energy, which I went along with. Before being 'onboarded', Northumbria took one month's payment of over £400. Never was onboarded, contacted Northumbria who stated that they would refund the money. They never did and now they've gone bust. Energy Ombudsman claims to be unable to help. Extremely disappointed with Switchcraft, any marginal savings I've made over the few years I've used them have now turned into a big net loss.
Problem compounded by the fact that while I was waiting for the switch, I did not accept British Gas' limited time offer for a new tariff that is no longer available.
I trusted that Switchcraft would recommend only reputable suppliers but they have let me down big time.

Switchcraft recommended switching from British Gas to Northumbria Energy, which I went along with. Before being 'onboarded', Northumbria took one month's payment of over £400. Never was onboarded, contacted Northumbria who stated that they would refund the money. They never did and now they've gone bust. Energy Ombudsman claims to be unable to help. Extremely disappointed with Switchcraft, any marginal savings I've made over the few years I've used them have now turned into a big net loss. Problem compounded by the fact that while I was waiting for the switch, I did not accept British Gas' limited time offer for a new tariff that is no longer available.

All delivered in good condition and in good time. Subsequently assembled and pleased with the product, would thoroughly recommend.

Faultless. Simple to order, was kept notified of delivery details and turned up as promised.

Took delivery of a timber framed swing seat after a prolonged wait. I am very disappointed in the product for a number of reasons. The timber is of very poor quality - on a par with that used in the manufacture of single use pallets. Some timber parts were split, some not drilled out as they should have been. Some hardware items were missing, some faulty (to be fair Charles Bentley did send these out when contacted). To compound the issues, the photographs of the product on the website and in the assembly instructions were inconsistent with the diagrams in the manual. I am not confident that this product will stand the test of time.

Placed an online order for a filing cabinet, suspension files and sundries, all of which were recorded as 'in stock'. Received acknowledgement of order and subsequent email to say that order had been dispatched and facility to track Yodel delivery the next day with requirement for a signature on receipt. Stayed in all of the next day to receive order, tracking the delivery van. Yodel van arrived and delivered just the suspension files, very obliging driver oblivious that a filing cabinet was part of order. Immediately contacted Viking Direct who informed me that the filing cabinet was not in stock and would take up to 5 working days to be delivered.
Do not trust that an item recorded as 'in stock' actually is. Assuming that the filing cabinet does eventually materialise, I will have lost 2 days in waiting for it ( I am not office based and so would not otherwise have been in). Most unsatisfactory, I will not look to order from VK again.

Good value bit of kit, delivered promptly.