Although I received emails proudly trumpeting a 20 percent loyalty bonus, my premium went up considerably. When I called they said it was because of US tariffs! I challenged how that worked and they said it was in case I needed drugs in the US imported from Europe?!
October 8, 2025
Unprompted review
Reply from AllClear Travel Insurance
Good afternoon Andrew,
Thank you for sharing your feedback. I’m sorry to hear that your renewal quote increased, even with a discount applied.
At AllClear, we aim to provide cover that gives peace of mind – particularly for those with pre-existing medical conditions. While we may not always be the lowest-cost option, our pricing reflects the specialist nature of our policies and the level of support we offer. Rising industry costs, including those influenced by inflation, have also contributed to changes in pricing.
We’d like to look into your query in more detail. We previously reached out for additional information, but haven’t yet received a response. If you’re happy to provide this, please email us at socialteam@allclearinsurance.com so that we can assist further.
I was hit with a large tax on arrival in the UK without warning. One of the two lamps I ordered has become faulty - switching itself off. They are demanding a video of it switching itself off! I have done that but their mailbox is too small to accept the video. They are (unreasonably according to the advice I have received) refusing to oblige a fix without this. I don't even want a refund. I just want the lamp to work. I will not buy from them again.
Engineer came out {at a cost of £300+), was unable to fix microwave even though out of warranty but barely used - parts will take about a month. Then managed to knock out hot water and air conditioning for whole property - a particular problem as recovering from major surgery. Was about to spend a huge amount of money on another of their appliances but will now swerve.
There does not seem to be a facility to respond to your reply but 1. there can't have been many 'Andrew Pikes' having microwaves serviced today in the UK 2. I have spoken to your staff 4 times and 3. I have written to your CEO, so should have thought you have many ways to contact me
August 20, 2024
Unprompted review
Reply from Miele Great Britain
Thank you for your review. We're very sorry to hear of the issues you have experienced. Please provide your full contact details and we can be in touch. Miele GB.
They created their own data breach by sharing personal information, offered a free membership of one of the credit monitoring sites as compensation and now will not reply, even though I have copied the MD. I plan to take further legally with another firm but experience has been poor and I have no idea where I am with my claim.
August 16, 2022
Unprompted review
Reply from Leigh Day
Thank you for your feedback. We will be in touch with you about your case.