AP

Andrew Pike

United Kingdom

Reviews

Review of AllClear Travel Insurance


Rated 3 out of 5 stars

Not Good Value

Although I received emails proudly trumpeting a 20 percent loyalty bonus, my premium went up considerably. When I called they said it was because of US tariffs! I challenged how that worked and they said it was in case I needed drugs in the US imported from Europe?!

October 8, 2025
Unprompted review

Reply from AllClear Travel Insurance

Good afternoon Andrew,

Thank you for sharing your feedback. I’m sorry to hear that your renewal quote increased, even with a discount applied.

At AllClear, we aim to provide cover that gives peace of mind – particularly for those with pre-existing medical conditions. While we may not always be the lowest-cost option, our pricing reflects the specialist nature of our policies and the level of support we offer. Rising industry costs, including those influenced by inflation, have also contributed to changes in pricing.

We’d like to look into your query in more detail. We previously reached out for additional information, but haven’t yet received a response. If you’re happy to provide this, please email us at socialteam@allclearinsurance.com so that we can assist further.

Kind regards,
Reece

Review of Fortnum & Mason


Rated 5 out of 5 stars

Very good products and always deliver…

Very good products and always deliver on time

December 15, 2024

Reply from Fortnum & Mason

Dear Andrew Pike,

Thank you for taking the time to share your positive experience with us!

We are delighted to hear that you were happy with the service provided.

We are pleased you enjoyed our products and that we delivered on time.

If you ever need further assistance, please do not hesitate to let us know. Thank you again for shopping with us.

Fortnum & Mason Customer Services

Review of MANUAL

Review of Tattahome


Rated 1 out of 5 stars

Hit with Tax and Poor Customer Service

I was hit with a large tax on arrival in the UK without warning. One of the two lamps I ordered has become faulty - switching itself off. They are demanding a video of it switching itself off! I have done that but their mailbox is too small to accept the video. They are (unreasonably according to the advice I have received) refusing to oblige a fix without this. I don't even want a refund. I just want the lamp to work. I will not buy from them again.

October 3, 2025
Unprompted review

Review of GP at Hand

Review of Miele Great Britain


Rated 1 out of 5 stars

Service Disappointing

Engineer came out {at a cost of £300+), was unable to fix microwave even though out of warranty but barely used - parts will take about a month. Then managed to knock out hot water and air conditioning for whole property - a particular problem as recovering from major surgery. Was about to spend a huge amount of money on another of their appliances but will now swerve.

There does not seem to be a facility to respond to your reply but 1. there can't have been many 'Andrew Pikes' having microwaves serviced today in the UK 2. I have spoken to your staff 4 times and 3. I have written to your CEO, so should have thought you have many ways to contact me

August 20, 2024
Unprompted review

Reply from Miele Great Britain

Thank you for your review. We're very sorry to hear of the issues you have experienced. Please provide your full contact details and we can be in touch. Miele GB.

Review of Hackett London


Rated 2 out of 5 stars

Sizing was wrong

July 27, 2024

Reply from Hackett London



Dear Andrew,

Thank you for your feedback.

Please accept our most sincere apologies, as we aim to offer the best shopping experience possible.

We will be contacting you separately to resolve the issue.

Thanks for your understanding.

Sincerely,

Hackett London Ambassador Team 🎩

Review of Leigh Day


Rated 1 out of 5 stars

They created their own data breach by…

They created their own data breach by sharing personal information, offered a free membership of one of the credit monitoring sites as compensation and now will not reply, even though I have copied the MD. I plan to take further legally with another firm but experience has been poor and I have no idea where I am with my claim.

August 16, 2022
Unprompted review

Reply from Leigh Day

Thank you for your feedback. We will be in touch with you about your case.

Leigh Day