Professionalism on top level
Professionalism on top level. 30s to respond on chat at 9:30pm ! you will not find better service ! highly recommended
October 1, 2025
Unprompted review
LB
Lukasz bednarczyk
United Kingdom
Reviews
Review of Cccam
Review of Door Superstore
Reply from Door Superstore
Good Evening,
Thank you for taking the time to leave a review.
I do apologise that your order was so delayed. Unfortunately due to the company being bought out by Lords Group PLC this has caused delays with customer orders whilst we go through the transition of this.
I can see your order has been refunded and I am really sorry this impacted your order.
Kind Regards
Samantha
Review of Merlin Cycles Ltd
Be aware of fraud
Be aware of fraud! Selling not genuine stock. Ordered set of deore brakes received: 1 deore, 1 not! The response from the seller was that they were aware of the problem! And decided to sell them anyway!
December 9, 2024
Reply from Merlin Cycles Ltd
The brakes you received are genuine Shimano, but one of the brakes was supplied to us incorrectly and we sent them out in error. You have been offered an apology, discount or a full refund and your return postage covered. You have not yet let us know how you want to proceed with this.
Review of Yodel by InPost
after 3 weeks parcel arrived but
the driver was rude. the parcel is smashed and 1 parcel still missing.
September 6, 2023
Reply from Yodel by InPost
Hi there, I understand that you received the damaged parcel. I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.
Review of Yodel by InPost
liars...
requested delivey to the working place which is open 24h. i expected delivery today as it was says on tracking out of delivery and what now? the card was left due to nobody at the address... this company is a joke...
April 7, 2022
Unprompted review
Reply from Yodel by InPost
Hi there, I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email socialmediaescalations@yodel.gnatta.com with the delivery address, full name, tracking number, and a link to the review? Thank you, Yodel Social Media Team.
Review of Hastings Direct
avoid. never again
2 years no problem. now they asked for more information, ncd and driving license. ncd sent, driving licence i couldn't because dvla didn't send it back ( replacing EU to UK). explained twice in email. they cancelled insurance day before they informed me.
June 29, 2021
Unprompted review
Reply from Hastings Direct
Hi Lukasz,
We are so sorry to hear this. I have looked into this for you and I can see our New Business Review contacted you explaining the evidence we needed, but all the information was not provided. We also explained in the communications that your policy would cancel on the date in the communications if all the information required was not sent in. If you need any further assistance, please contact us on 0333 321 9757.
-Mariam
Review of National Tyres and Autocare
wheel alignment
@nationaltyres thank you very much for done wheel alignment. but why you guys forget to tighten the contra-screw?now I have to replace my tires again.also thank you very much @ Leah Murphy from Customer Complaints Advisor who informed me that happened because of my driving style
@Emma , I should advise you that's is problem with contra screw? I didn't notice it because I'm not mechanic, I came to your company with order to do tracking, you done tracking but contra screw wasn't tighten as should. because of that after time tracking being knocked out of place.... so now I have to buy new tyres and do tracking again. that's how you making money....
August 1, 2018
Unprompted review
Reply from National Tyres and Autocare
Dear Lukasz,
We understand your frustrations with this matter and would like to apologise for any inconvenience this may have caused.
I understand that you did not fully advise of the issue with the tightening of the screws and you had raised concern regarding the tracking on your vehicle that was carried out last year. Leah advised you that tracking is guaranteed for 30 days with National Tyres, this is due to there being a number of factors that can contribute to the tracking being knocked out of place.
If you require any further assistance, please do not hesitate to contact us at complaints@axlegcc.co.uk
Kind Regards
Emma