Review of Hastings Direct


Rated 1 out of 5 stars

avoid. never again

2 years no problem. now they asked for more information, ncd and driving license. ncd sent, driving licence i couldn't because dvla didn't send it back ( replacing EU to UK). explained twice in email. they cancelled insurance day before they informed me.

June 29, 2021
Unprompted review

Reply from Hastings Direct

Hi Lukasz,

We are so sorry to hear this. I have looked into this for you and I can see our New Business Review contacted you explaining the evidence we needed, but all the information was not provided. We also explained in the communications that your policy would cancel on the date in the communications if all the information required was not sent in. If you need any further assistance, please contact us on 0333 321 9757.

-Mariam