Venu Ayyalasomayajula

Hi Venu,

I’m sorry to hear about the confusion regarding the pricing for your Gas Safety Certificate — I completely understand how frustrating this must have been. Please accept our sincere apologies for any disappointment or inconvenience caused.

I’d like to clarify that our website advertises prices “from £34 in selected areas”, which means the price can vary depending on the property location and availability of field workers in that area. Unfortunately, the advertised price is not guaranteed for all locations, and the final cost may differ based on these factors.

Kind regards,
Hayley
Customer Service Manager
PropCert

Hi Venu Ayyalasomayajula, that is fantastic to hear, we aim to give quality service and I’m really happy to see we have.
If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Thank you- ^Wayne

Dear Venu,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Traveasy

Dear Venu, good afternoon and thank you for sharing your recent review here on Trustpilot. We really appreciate your positive feedback from contacting our team and please do get in touch with us should you need any further help. Best regards, NCP

Hello,

We apologize for all the trouble. Please accept our apologies for the inconvenience. We will take this on board and make sure this instance doesn’t take place again.

Your concern has been directed to the complaints team. They will investigate thoroughly and get back to you asap. Kindly bear with us until then.
Kind Regards,
24|7 Home Rescue.


Update 11/9/2024


Hi,

Thank you for using our services and providing your valuable feedback, thus giving us a chance to review our services with a critical eye and make amends. We will use your experience as an example to rectify any shortcomings. Thank you for notifying us and giving us a chance to improve.

Kind Regards,
24|7 Home Rescue

Good afternoon, and thanks for your 5 star review. I am very pleased to hear you had a great overall experience with Toolstation. We always love to hear from our satisfied customers. Have a lovely day, kindest regards Brian.

Hi Venu, thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments that our app is clear with credit scores. Your feedbacks are always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Hazel

Hi Venu, thanks for the great rating, and I'm pleased to see your cleaner's done a fantastic job. 

I’m really pleased to see you booked in for regular cleans. If you ever need a hand with anything else around the house, just let us know – we’ve got plumbers, handymen, gardeners & heaps of other tradespeople at hand to help.

Good afternoon Venu. This is Mark, Customer Operations Manager at Onestream. Thank you for providing this feedback - we're working hard to resolve all queries as quickly as possible, and I'm pleased that you were happy with our performance once you spoke to our team member this afternoon.

Hi Venu, thank you for your 5* review we will pass your feedback on.

If we can assist in the future then feel free to contact us on 0333 241 4449 or you can use our live chat service.

The Onestream Team

Hey Venu,

We're glad to hear you're pleased with the item you ordered and that, the delivery was fast and efficient.

We hope to welcome you back soon!

Best regards, OnBuy.