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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process, finding it easy and efficient. The prices offered are frequently highlighted as being the best available, often surpassing those found directly on airline sites. Consumers also appreciate the clear communication and smooth handling of bookings. The customer service and staff receive exceptional recognition for their professionalism, patience, and helpfulness. People specifically commend the agents for going above and beyond to resolve issues, provide reassurance, and ensure a stress-free experience. The prompt responses and personalized attention contribute significantly to customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars

Made a reservation throught Traveasy. Felt a bit nervous at first as the name felt new but called them to check. Call was received by Abid and was reassured of the legitimacy of the organisation. Bo... See more

Company replied

Rated 5 out of 5 stars

Had initial issues with payment being taken but no ticket received. This was quickly resolved by Abid from customer service who fixed the issue, and double checked my meal request. Hadn't used them b... See more

Company replied

Rated 5 out of 5 stars

Tried booking this flight via another company, because I was skeptical of using a cheaper option; lo and behold, that company failed me. And just this morning I tried again by using Traveasy and in le... See more

Company replied

Rated 5 out of 5 stars

The site consistently came up with the best value trip to Dubai with multiple options. An extra bonus was some Comms from their team after booking. My contact, Abid, was professional and answered my... See more

Company replied

Rated 5 out of 5 stars

We weren't able to access our ticket, so we called them and an incredibly helpful gentleman name Amar helped us greatly. Above and beyond. Planning holidays are always stressful for me, but Amar fough... See more

Company replied

Rated 5 out of 5 stars

I had a rescheduling request which was promptly taken up by Mr. Vinit. He understood my concern clearly & helped out with my requirements. I found Mr. Vinit extremely polite, courteous & knowledgeab... See more

Company replied

Rated 4 out of 5 stars

Prince was really friendly and helpful, although there was issues making payment think this was more of an issue with my card provider as soon as I tried an alternative payment method it went straig... See more

Company replied

Rated 5 out of 5 stars

Easy booking process at a very good price. Great customer service from Abid too! Sorted my confirmation out very quickly.

Company replied

Rated 5 out of 5 stars

From the start, John Vinit was incredibly helpful, attentive, and truly understanding of all my travel needs. He took the time to listen carefully to what I wanted for the journey and made sure every... See more

Company replied

Rated 5 out of 5 stars

I booked flight to Dubai through Traveasy. I had issues putting in the date of births for the passengers but Abid helped with the issue and sorted it quickly. Amazing customer service with quick respo... See more

Company replied

Rated 5 out of 5 stars

Vinit John was very helpful. John called me as soon as I booked through their website and then called me aback within 20 mins when the Emirates confirmation came through. Good experience and very good... See more

Company replied

Rated 5 out of 5 stars

I've never booked with Traveasy before, so was a bit unsure of the process with checking-in etc. But I spoke to Prince Singh and he gave me the required information and waited on the line to ensure I... See more

Company replied

Rated 5 out of 5 stars

After booking with Traveasy, I was a little uncertain given it was an online travel agent name I hadn’t heard of. I was put at ease after speaking to Manish Kumar who ensured that I recieved my flight... See more

Company replied

Rated 4 out of 5 stars

After reading some negative reviews I did feel a bit wobbly about having made a booking with Traveasy, but to be honest I have had a good experience with Customer Services. It doesn't take long for st... See more

Company replied

Rated 5 out of 5 stars
Verified

They gave the best Air Fares and i was sceptic and initially thought that they won't issue the e-tickets and say that these fares are no longer available like other cheap air fares available on Google... See more

Company replied

Rated 5 out of 5 stars

Prince Singh from Traveasy was extremely helpful and professional in assisting me with my flight tickets. He made the process smooth and stress-free. Highly recommend his support!

Company replied

Rated 5 out of 5 stars

We’ve booked our flights through Traveasy after our previous reservation with another online provider was cancelled and rescheduled. The prices were lower than the airline site and the booking... See more

Company replied

Rated 5 out of 5 stars

I have being dealing with Abid regarding my booking. He has been extremely helpful 😊. Thank you so much

Company replied

Rated 4 out of 5 stars

Great value service We made a booking for our USA trip at the best online price using our preferred payment method. Although I had to make a phone call to Traveasy.com to receive the airline PNR, P... See more

Company replied

Rated 3 out of 5 stars
Verified

Very difficult to get in touch through email after the transaction. There is a confusion in my return travel date where email and eticket dates are different -one says 24th aug and other 25th aug , w... See more

Company replied

Rated 4 out of 5 stars

Booked ticket in few minutes, but did not receive confirmation email in inbox. So raised it with chat support - Mohd Aabid, he resolved the queries patiently and helped me in getting my etickets over... See more

Company replied

Rated 4 out of 5 stars
Redirected

I had earlier raised a concern regarding my booking, where an incorrect GST number was reflected. Happy to share that after my follow-ups, Traveasy has now updated my GST number correctly and all l... See more

Company replied

Rated 5 out of 5 stars
Verified

I had booked a flight from London to Mumbai using Google Flights, but I noticed that the ticket didn’t clearly mention the luggage allowance. When I reached out to support for clarification, Shubham... See more

Company replied

Rated 5 out of 5 stars

At first, I was a bit unsure about booking with Traveasy, but after speaking to Kartik, he reassured me that the website was legitimate. He helped me book my ticket and even gave me the best option... See more

Company replied

Rated 5 out of 5 stars

I spoke to Kamil regarding a flight and I had a lot of questions, he answered all of them with some confidence calm while reassuring me that he is here to help me. I find his service exceptional and... See more

Company replied

Rated 5 out of 5 stars

Prince Singh provided, speedy, efficient, and incredibly helpful service. My call was answered within a minute, and Prince went above and beyond in ensuring that my booking problem was resolved. He a... See more

Company replied

Rated 5 out of 5 stars

Offered the best price for the tickets required and Prince dealt with everything excellently when he called up personally to check details. Really appreciated.

Company replied

Rated 5 out of 5 stars

Mohammed Kamil has been excellent in getting tickets booked to Sri Lanka. Initially we were offered 25kg and Kamil has kindly offered to give us 46kg pp which is great help. Will recommend definitel... See more

Company replied

Rated 5 out of 5 stars

Prince Singh has picked up my call twice after 10pm. That needs to be recognised and he solved my issue efficiently and quick. The Customer Service seems to be okay, they need to solve the issues the... See more

Company replied

Rated 5 out of 5 stars

Started with no trust.. Unknown name in Skyscanner and still booked my tickets . After that I realised name was wrong and that too international route ticket . It was Mr John who came for rescue . He... See more

Company replied

Rated 5 out of 5 stars

Had some issues with booking name, Vinit John came to the rescue and sorted it out. Guy was really helpful and easy to approach. Good customer service

Company replied

Rated 5 out of 5 stars

I'm very nervous about travelling and was worried about the documentation and Prince Singh was very supportive and helpful and gave me time and reassurance and waited for me to receive email updates.... See more

Company replied

Rated 5 out of 5 stars

Amar made my booking for AirFrance very quick and easy for me, and was nice enough to send my itinerary by WhatsApp so that it is easily accessible. Thank you Amar!!

Company replied

Rated 5 out of 5 stars

the customer care team and making flexible times very good service thank you

Company replied

Rated 5 out of 5 stars

Abid was really helpful and responsive! Got everything sorted out in minutes. Definitely recommend.

Company replied

Rated 5 out of 5 stars

Prince Singh provided a very good summary of the flight as well as advised on the best options and provided my ticket with best information. Looking forward to the flight

Company replied

Rated 4 out of 5 stars

Amar gave me a quick call to sort out confirmation, which I received quickly afterwards. Thanks.

Company replied

Rated 5 out of 5 stars

Simran did an amazing job in handling my request promptly as I had issues getting my boarding pass through the website.

Company replied

Rated 5 out of 5 stars

Vinit John is very very helpful. He resolved all our queries the best possible way. This is the best support I have ever received.

Company replied

Rated 5 out of 5 stars

KAMIL has helped me through my request and I m very grateful for his assistance and support.

Company replied

Rated 5 out of 5 stars

The customer service is very good ! Thank you Prince for your professionalism and your fast response and help !

Company replied

Rated 5 out of 5 stars

Find it cheaper and easy to book, got confirmation within in 5 mints and got extra 5kg. Thanks for Mr. M Abid

Company replied

Rated 5 out of 5 stars

I’ve just booked my ticket and had a few questions in mind. Manish kumar helped me with them- good service!

Company replied

Rated 5 out of 5 stars

Excellent and fast customer service response, Simran addressed the query, followed up and made sure I had my tickets.

Company replied

Rated 5 out of 5 stars

Thank you Princing for your professional help and support Much appreciated

Company replied

We perform checks on reviews


Company details

  1. Airline Ticket Agency
  2. Flights Search Site

Information provided by various external sources

Traveasy.com has the ability to price thousands of flight routings and hotel properties at the most competitive price. We offer 24 /7 support for our customers and we request your reviews to be able to improve our service to you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 month


Rated 5 out of 5 stars

Booking assistance

Abid helped me with finalising my ticket and booking the correct meal. He was easy to connect and communicate with and made the process seamless without causing any delays.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Reviewers overwhelmingly had a great…

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the booking process, finding it easy and efficient. The prices offered are frequently highlighted as being the best available, often surpassing those found directly on airline sites. Consumers also appreciate the clear communication and smooth handling of bookings. The customer service and staff receive exceptional recognition for their professionalism, patience, and helpfulness. People specifically commend the agents for going above and beyond to resolve issues, provide reassurance, and ensure an stress-free experience. The prompt responses and personalized attention contribute significantly to customer satisfaction.
Prince

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Horrific service

Horrific service. I couldn’t even check in and they were trying to blame the fault on Air France? No accountability and awful service. Will never use again.

Traveasy? More like TravAsHardAsWeCanMakeIt

October 16, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear Archie,
We are currently experiencing technical issues on the Air France website which is why our agent advised you to complete your check-in directly at the airport. We appreciate your understanding.

Rated 5 out of 5 stars

Simran was really helpful for me

Simran was really helpful for me . She really helped me with wonderful services. She helped me with seats , i really appreciate her help . Thanks Simran from Simran❤️

October 16, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear Simran,
Thank you for letting the community know that you had a nice flight ticket booking experience with Traveasy. This greatly boosted the morale of our sales team!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Vinit John was very helpful on the…

Vinit John was very helpful on the telephone sending the e-tickets for the flight.

October 15, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear Johnny,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Prince was extremely helpful in helping…

Prince was extremely helpful in helping to sort our flights to Dubai! Would recommend!

October 15, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear Sam,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Excellent service by staff

Excellent service by staff. ABID was so helpful and his work is consistently high quality. Cheap prices and best service.

October 15, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear Mohit,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

A new company

A new company. Was a bit unsure at first but the excellent customer service from Abid who called me and was very prompt. Very reasonable price, fast and secure booking

October 15, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear Dominque,
Thank you for letting the community know that you had a nice flight ticket booking experience with Traveasy. This greatly boosted the morale of our sales team!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Very good customer service and straight…

Very good customer service and straight forward thanks to Vinit John.

October 14, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear MC,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Simran was great in assisting me

Simran was great in assisting me - found a well priced ticket

October 13, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear Dev,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Great Customer Service

I had issues with uploading information on the website regarding my booking, A call was made to Traveasy. I was put through to Mohammad Aabid who provided great service and assisted me with uploading relevant information to my Booking.

October 12, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear Hassaan,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Rated 5 out of 5 stars

Good old fashion customer service

I have book 2 flight in the last few month and Prince and Abid have provide fantastic assistance. Answer my calls quickly and call back to confirm all the details. Like to old days when booking a flights.

October 12, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear,
Thank you for letting the community know that you had a nice flight ticket booking experience with Traveasy. This greatly boosted the morale of our sales team!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Excellent Customer Service

I had a great experience with Manish Kumar from Traveasy. He assisted me through the online chat, and even when the chat got disconnected, he took the initiative to call me directly and help resolve my query. I really appreciate his professionalism, prompt response, and dedication to making sure my issue was fully taken care of. Excellent customer service

October 11, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Excellent Service

Excellent and efficient service from Jhanvi who sent through booking confirmation and e-tickets for Emirates flights shortly after booking.

October 11, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear Mark,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Easy booking process at a very good…

Easy booking process at a very good price. Great customer service from Abid too!
Sorted my confirmation out very quickly.

October 10, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear Jon,
Thank you for your review.
Getting positive feedback from the people we serve is always a joy. We hope to see you booking again with us soon!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Thank tou Abid for your help

I have being dealing with Abid regarding my booking. He has been extremely helpful 😊.
Thank you so much

October 10, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear Belen,
Learning about the pleasant experience you had with our business was very rewarding. We will strive to provide this level of service always. Thanks!

Warm Regards,
Traveasy

Rated 5 out of 5 stars

the customer care team and making…

the customer care team and making flexible times very good service thank you

October 10, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear Hameed,
Thank you for letting the community know that you had a nice flight ticket booking experience with Traveasy. This greatly boosted the morale of our sales team!

Warm Regards,
Traveasy

Rated 4 out of 5 stars
Verified

Its very good committed with price

Its very good committed with price

September 29, 2025
Traveasy logo

Reply from Traveasy

Dear Ubaid,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.

Warm Regards,
Traveasy

Rated 5 out of 5 stars

Round Trip to India wit Traveasy

Made a reservation throught Traveasy. Felt a bit nervous at first as the name felt new but called them to check. Call was received by Abid and was reassured of the legitimacy of the organisation. Booked with them at the best price (shown by google across all platforms). Received immediate confirmation and e-tickets were received within the next 10-15 minutes. In the meanwhile, Abid reached out and reassured that booking process is underway.

Overall very satisfied with the promptness and transparency by the organisation and Abid for understanding customer concerns.

October 7, 2025
Unprompted review
Traveasy logo

Reply from Traveasy

Dear Awwab,
Thank you for your review.
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.

Warm Regards,
Traveasy

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