Mr S Korapati

Easy, No mess and clean aesthetic look

Bryan McLune has arrived in time and provided the additional remote control which was not supplied at the time of initial upgrade and he further noticed an issue from the previous installation where my existing remote was also not working. He quickly fixed the issue while he was there and made sure the system was working before he left.

Bogus company. Please don’t fall for it. Still fighting for my money to get refund. I paid 50% deposit (more than £1000) towards the quote I received for bathroom shower glass door to install as asked by the company before they come an do actual measurements. They also provided the opt out option and refund the deposit if the quote goes up after actual measurement. After actual measurement they provided higher quote, so opted out and requested for refund. It is almost passed 6 weeks now, constantly chasing on the phone for refund but they are telling lies that they actually refunded to my bank account. During few calls they told the MD is on vacation, will look into it after come back from holidays. Now taking action through my bank.
Don’t loose your money through such companies when asked for deposit without actually getting done the measurements. I learned lesson.

Excellent service and dispatched on time.

Excellent service, delivered and assembled the beds in time as informed.

I tried to cancel the contract after 3 years of having the service from DirectSave, no luck every time when I call them they says someone will call me to go through. It never happened and I do not have enough time to spend calling them all the time. Very bad customer service and also very bad service (broadband disconnects very frequently). No alternate service providers in this area. So I have to stick to them. This is DirectSave confidence on customers have opinion that the customers can’t go any where and they don’t have any option. Whatever they do customer has to accept.