Fazal Hadi

The reviews are Lloyds pharmacy Trust Pliot should not transfer over

They informed me that they not supply Glycerol Trinitarian , They advised to go elsewhere

I wonder how many people with it

Your are reply their e mail . The E MAIL is unattended

- ontopup.com

This company is a bunch of scammers
They advertising on the top of Google Listing and pretend to TESCO
I topped with £20 and they added £ 3. .There is no mention of listing
They topped up to defunct TESCO NUMBER
They failed up to ascertain present phone number

It must be a data base. This harvested this data probably illegal.

To sum I have lost £23

AWARE OF THIS SCAMMER
Relavent authority must take action

Dear onestream
I am reading awfull feed back
I have joined and on live on 30th June
I am concerned of my change address
There is report of overcharging
I am this forum to notice to terminate under cooling period
FAZAL HADI

The following to RESOLVER ORGANISATION is cut & pasted

Dear POP Telecom,

I am writing to you to raise an issue about: Broadband

The issue that I have experienced was: I joined POP telcom on 16/08/24 on a contract price £15.99 for Copper Landline
Check out has completed.
Since my DD has to £27.44 The DD was not cleary visible on my bank statement
I was not notified on any changes. In various in EMAILS POP telecom insisted that increse due to CPI . As CPI is 3% . As such £27.47 very overcharged,
I demanded on phone call that POP telcom furnished the proof that I NOT agreed to new charges
Cosequenty I switched over to another ISP . I have presented a bill of £169.74 to early teremnation

It occurred on: 16/06/2025

This meant that SCAMMED AND CHEATED

Refund all the extra payments
Forget termenation bill

I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.

Yours faithfully,

Fazal Hadi

Account number or phone number 619478
Termination

Following some of Cut an pasted

JC
GB•5 reviews
9 Jun 2025

Sneaky company that increase prices without permission
I need to write this review to warn people not to use this company! The sales team are excellent at offering you a good price £19.90 per month for me, they tell you that will be the monthly charge. I ask to confirm that will be the price every month with no increase and they confirm. Once your connected and the first bills gone through ok they increase the price claiming they added "assurances" which they never mention to you. This adds several pounds to the bill each month, then in April they add £3 onto the bill, and then the same again the next April. When you query why the price went up they say it's in the terms and conditions which they never send you. Go for another providor
Date of experience: 09 June 2025
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peter richardson
GB•4 reviews
2 Jun 2025

Over charged and feeling conned
I took out a contract with them for £18.90 for the first 18 months then it would be full price. The first month was correct, it went up to £23.52 after just a month now after 6 months I am paying £28.37. they have given me some double talking about ticking some box about assurances, I don't know what that is about, and I couldn't understand the girl on customer services, all I know is that I signed up for £18.90 but they charge what they like,
Date of experience: 02 June 2025


SNEAKY HIDDEN CHARGES!
SNEAKY HIDDEN CHARGES!

Router assurance?
Line assurance?

first two months free so they show as £0 on the account and then they jack the price right up. Tempted to purse further action such as the nullification of the contract. Sneaky company! AVOID!

514513
Date of experience: 02 June 2025


Susan Smith
GB•2 reviews
29 May 2025

Liars thieves cheats
Liars thieves cheats
Claim I owe them money
Nothing but lies
AVOID at all cost
Date of experience: 29 May 2025


Letizia
GB•8 reviews
28 May 2025

bill price different from the one given online
I am very unhappy with their service. The price I pay is different from the one agreed in the contract, I accepted for £33 and after 4 months it was increased to £36 without notice and without the possibility of canceling the contract. If you go online to their site the offer is still £33 I don't understand why I have to pay £36. In addition, the line is always very slow, it almost never goes above 30Mbps even though I pay to have 80Mbps. The router is old and the wifi is slow and works badly. I recommend relying on more professional companies
Date of experience: 28 

Cassie Docherty
GB•1 review
16 May 2025

Warning to anyone considering POP…
Warning to anyone considering POP Telecom:

They set up multiple direct debit mandates on my account without my permission, took payments at random times, and then suspended my service unlawfully during an ongoing dispute.

If you value your money and reliable service, think twice before dealing with them.

I’m currently taking this issue to the Communications Ombudsman because their customer service has been unacceptable.

Be careful!
Date of experience: 16 May 2025
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Leonard Lleshi
GB•1 review
12 May 2025

I don a contract for £19.90 , now 29.36
I don a contract for £19.90. Months
The next month my is £29.36 is a scam
I'm want to cancel my contract, no one help me.
Date of experience: 12 M

Activation key overscribed (WORD)
Microsoft rejected the actviation
NO REFUND

SCAMMERS

I am baffled on 5* ratings. Where it from?

Today 5/7/24 I registered for £5 to ask to question.

The question was never properly answered

To my horrors they £43 on my debit card without my authorization.

My bank was recognise this fraudulent transaction and the Bank refuse to pay.

After a phone call from my Bank I deleted my debit card.

BEWARE Do not give the company your Credit/Debit Card
I cancelled “Membership” instantly.
I then advised of 14 days cooling period
The company refuse to acknowledge my E Mail

What is sort of the company demand £6000 in advance without a schedule of tasks and time scale.

I have contacted the company regarding the advance payment. I have to recieve a plausiable explanation

TEMU is only agency.

They have not their own stock.
The are conduit for Chinese retailers.

It is only tell about quality. Especially for clothing items

Item return involving a photo for the item.

It is not worth the effort to a low priced item.

As TEMU is dealing a large of Chinese traders it frustrating to your money back.

Regrettably I am retuning to Amazon. Even though I lost money on Amazon.
A large negative posts of TRUSTPILOT on TEMU to testify to that

Poly grip item missing
Order 3571 5272 62
It was with FIXDANT.
Obviously some on otherwise .
Loss of £3.30

I experience as the following reiewer

The following cut and past website

The work is only carried out if you agree to the additional cost and work.

Every car service with us is covered by a 12 month parts and labour guarantee.



We won't be beaten for price!

We collect, service, then deliver – all on the same day!
ANY OF THESE CLAIMS FALSE

The following cut and paste from another reviewer . I HAVE EXERIENCE

No telephone number to call them!!! Overcharging for repairs!
No telephone number to call them!!!! Beware!
A ploy to overcharge people. I wouldn't use them again.
I booked a service and MOT online for a certain date, reasonably priced I thought. Subsequently, they changed the booking without checking with me. Spent a couple of hours trying to re-schedule to a different. Gave up in the end as had to sit in the queue on Chat (can't call them!!). The communication before the day of collection was good. The car was collected. Alarm bells rang when the mechanic told me the company will call if something is wrong. And they did. Charged me double price!! Checked the price with the local garage. Realised I was ripped off. Couldn't call Servicing Stop back to recall the repair. Spent a couple of hours in the Chat queue again. Fruitless. Eventually, was referred to an adviser who never called!! Please ignore their pricing! They will tell you you need a repair and will overcharge you.

Date of experience: April 13, 2023

Rate your recent experience

TrustScore: 2
Tell us about your experience
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390631526
Lifetime 10ft x 8ft (3 x 2.4 m) Outdoor Storage Shed
Order includes additional items
01/07/2021
Shipped
£1,749.8

COSTCO has made it impossible to track on line.

COSTCO and big name like IKEA, JOHN LEWIS ,ENERGY COMPANIES,BROADBAND and so on are using INTERNET to sell their wares unfortunately after a purchase has been made ,in most cases the companies do not want to know.

They are using internet to sell their wares. After the purchase has been made it is impossible to contact them via EMAIL .All of the them re sending the messages as UNDELIVERED.

Covid is no excuse. In the early internet days the excuse was , that the computer had made mistake.

The Government legislation had little effect. There is no legislation for late of delivery of goods and refusing EMAILS. If these have the staff to peddle their wares an they must all number of staff to deal with ANY queries .

I suspect that like minded people will boycotts their goods.

These companies and Government departments must pay the cost of Customer’s COST OF COMPUTER AND ASSOCIATED SOFTWARE.


390631526
Lifetime 10ft x 8ft (3 x 2.4 m) Outdoor Storage Shed
Order includes additional items
01/07/2021
Shipped
£1,749.8

COSTCO has made it impossible to track on line.

COSTCO and big name like IKEA, JOHN LEWIS ,ENERGY COMPANIES,BROADBAND and so on are using INTERNET to sell their wares unfortunately after a purchase has been made ,in most cases the companies do not want to know.

They are using internet to sell their wares. After the purchase has been made it is impossible to contact them via EMAIL .All of the them re sending the messages as UNDELIVERED.

Covid is no excuse. In the early internet days the excuse was , that the computer had made mistake.

The Government legislation had little effect. There is no legislation for late of delivery of goods and refusing EMAILS. If these have the staff to peddle their wares an they must all number of staff to deal with ANY queries .

I suspect that like minded people will boycotts their goods.

These companies and Government departments must pay the cost of Customer’s COST OF COMPUTER AND ASSOCIATED SOFTWARE.

IKEA ON LINE is going round a headless kitchen.
There are no EMAIL messages.
They will be happy to accept your order. However if there’s any issue IKEA simply ignores you.
Two written letters to their HQ in Milton Keynes did not receive acknowledgement.

I was on the verge to initiate legal proceeding however RESOLVER organization managed to a response from IKEA.

IKEA have agreed to refund my £2500+ credit card purchase

If IKEA do not want to recruit customer support staff then it is unethical from IKEA to sell ONLINE.

Reply from OVO Energy is posted

Reply from OVO Energy
2 hours ago
Hi Fazal,

The CEO does not do a customer facing role, and therefore wouldn't respond to emails such as this, however they will pass it on to the relevant team to deal with. We have dedicated teams to help customers with their billing queries, you can call us on 0330 303 5063, email us speak to webchat here: or send
I can see this has been passed to a colleague, who has been in contact with you. They will be doing all they can to get this resolved for you, so keep an eye out for a phone call or an email, and they'll work with you to get this sorted.--
Thanks,
Ed

OVO CEO ignores emails and treats customers as cannon fodder.

The CEO ignored my request to switch suppliers and explain of a charge of £335.21

CEO’S EMAIL address is hardly to find. I had emailed a copy of an invoice of £335.21to him

It appeared that OVO treats this amount as a fee to switch. This is not in the contract.

OVO uses a 0117 332 6934 phone who has called every day to demand this amount.
However they are shy to explain as to detail for this charge. 0117 332 6934 number has a shady history. The readers of this post might want to GOOGLE it. This number is staffed with hustlers
OVO appears to using a DEBIT COLLECTION SERV ICE for the money. Even there is no debit to collect.

Obviously OVO is treating its customers as cash milking machine. OVO will switch the customer tariff to current market rate without your consent.

Over the years I trusted OVO’S integrity. It now appears that integrity has gone out of the window.
OVO’S customer needs to examine their bills as to they are being charged for. I would recommend that OVO’S customers should request to switch their account just to test that

After10 + years I have decided to leave.

OVO is no longer the original company.

They switched me over a standard traffic without my approval.
I was invoiced from excess energy invoice without any the details why it was to paid.

I recently made arrangements the change the switch over my energy supplied.

OVO REFUSED TO SWITCH ME OVER.

They are insisting a payment of an account of a payment without. Their INDIAN Call Center wants the details of my Debit Card details. There is no way that I would never my debit card details over the phone except to a UK institution.
Any one reading need to know that they are lot of insider scam inside the bank staff. Recently I was awarded with £50 & £45 from highly respected banks

Provide the credit of Debit Cards to verses Indians is obviously off limits.

I have to difficult to OVO CEO E mails. However if the staff have instructions to hold to the current customers, I do not think that that much can be done

CROOKED AIRLINES

Booking from ANTYLA to BERLIN on 29/1/2021.
All the flights to Germany were cancelled due to COVID.
Several refunds request have been ignored.

My tickets were bought on a DEBIT CARD.

My bank also ignore a refund under CHARGE BACK SCHEME.

I am going to sue my BANK to my money back

PAY PAL ARE BANDITS

There in no fool proof method getting your money back. Small transactions on E BAY where goods were not delivered. PAY PAL did not credit the money,

Notification was received but no money. Recently a purchase of £57 had to be sent back. In spite of goods were returned and a signature obtained on the destination.

PAY PAL MAINTAINED THAT I HAD NOT SUPPLIED A TRACKING NUMBER .PAY PAL closed the case.

After jumping through several loops I obtained a PAY PAL E MAIL address. I had to scan 3 different documents to send them off. PAY PAL now allegedly looking into it .

Not every body has a scanner or knows how to use one.

An E MAIL to Pay Pal CEO was ignored

Beware of Seller who demands PAY PAL Payments.

CCTV DIRECT UK


I have experienced a lot of problems with this company. I can not understand any 5 Star ratings for them. As a seller they are only doing the job is SELLING..

When things go wrong, and item has to be returned. .In nutshell they are not interested

In spite so called warranty, the COMPANY does not want to know. Some where in the small print there is buried a 12% + restocking fee. In addition to they do not publish RETURN ADDRESS AND RMA INFORMATION. This had to be dragged from them.

THIS IS IN CLEAR BREACH OF UK DISTANCE SELLING REGULATIONS..

When I did returned the item and in spite of recorded delivery they did not acknowledge safe return of the item. The returned was signed for by ALI

The seller insists on using PAPAL Due to a small error of TRACKING NUMBER by me and rectified by me immediately.

For reasons better known to PAPAL my claim was denied. This is in spite of the SELLER has signed for the returned item. .


I had to EMAIL PAY PAL. PAY PAL does not encourage EMAILS. Some where deep in their website, you had to go through loop to find it. There is an EMAIL CONTACT. I have also E MAILED PAY PAL UK.

PAY PAL IS HAVING ANOTHER LOOK ON THEIR MISTAKE IN REFUSING THE CLAIM.

This company had received the item together with their RETURN FORM. THEY CHOOSE THE MONEY AND THE ITEM. As for PAY PAL I am to give the wide distance. I have lost small of money via E BAY through PAY PAL before.

I CAN ONLY DEFINE AS ROGUE DEALERS.

As a foot note I would add that all direct E MAILED to them has disappeared from my DESK PC. After the computer has to be connected to their website.

Nationwide Visa Credit Card

As with other postings, Nationwide Credit card has refused a disputed transaction. As such any protection has vanished. I had to chase to EXPEDIA to reverse a transaction. If you look up EXPEDIA on Trustpilot you will find that EXPEDIA has rash of complaint regarding unauthorized transactions.

If you are unfortunately dealing with Nationwide Card regarding Thomas Cook Flight Ticket only refund under Section 75 of the consumer acts 1974.

They do not know that Flight Ticket is not covered under covered ABTA SCHEME.

Nationwide staff repeatedly inquired that if flight ticket were covered.
As the Nationwide staff kept the asking the question from me. A quick search under GOOGLE should have given Nationwide the answers.

After repeatedly ignored by NATIONWIDE ,I had to write a notice under a Section 75 order to Nationwide. After this their attention shifted to that I was entitled a free ticket.

Nationwide also wanted to how I got back. The claim against Nationwide is under 75 for losses for THOMAS COOK liquidation and not for mode of the return journey.

I am still having to address Nationwide pointless queries, as Nationwide do not want to know. As such I under the section 75 intend to the sue Nationwide in a small claims court claims.

If I have been a Nationwide customer for 10 years plus. I already shifted my credit card to elsewhere.
IF any one else is having problems concerned with Nationwide / THOMAS COOK .

I would not to waste anymore time with Nationwide BUT PROCEED DIRECTLY TO OMBUDSMAN / SMALL COURTS ROUTES

DIRECT SAVE TELECOM
I have held off writing this review as I had taken this company to a Small Claims Court and was awaiting the court’s verdict which was in my favour. They did not even bother to attend.
Fist of all I totally agree with hundreds of negative reviews posted for this company On Trust Pilot & Broadband.CO.UK. There are some positive reviews which are clearly planted. They are mostly described in extremely negative terms.Please read the reviews for exact terms used .

It is interesting to note that this company has not bothered to reply to any of these allegations. If you are thinking of complaining to the CEO of this company, do not bother, you will be simply redirected to one of their so called managers who according to an indigenous saying “, Can not even organise the proverbial incompetency in a brewery.” The CEO in association with his directors is probably the prime mover of all the scams. One of the reviewers has researched this company on the Companies House Register & discovered that 6 directors have resigned.

With hundreds of negative reviews it is impossible that the CEO is not aware of the scams.

As mentioned by one of the reviewers on Broadband CO UK that how it is possible for such scams not to be picked up by relevant authorities and company not closed down. This still remains a mystery

My problems with this company started immediately after I signed up on Internet and after telephone conversations around 28th December 2017.As described in other reviews that they lie on the phone which was also true in my case.

They could not meet the tatget date on which broadband was to go active. I informed them that under the Consumer Protection Act 14 days cooling off period I was cancelling the contract. Their response was that the Company had complied with the 14 days cooling off period and as such cooling off period did not apply. This of course was untrue.
. This Company is not an Internet Service Provider. The most relevant definition to describe this company is that they act as Brokers. As such they are not in a position to provide a start date and provide any relevant customer service as it is impossible for them to know what is going on with the third party Internet Service Provider they have contracted from.

When I queried a start date from Direct Save Telecom,. I was advised that we still have to order the Broadband. At this stage alarm bells started to ring and subsequent follow-up actions took place which eventually resulted in a small claims court action against the company.

In their litigation the company was completely ignorant of Consumer Protection Laws and even submitted to the court a statement saying that in this case the consumer law was not relevant which must have sunk them from the very beginning of the court case. They also submitted entire correspondence, around 40 documents with me and the third party contractor TALTALK. No one bothered to read what was relevant. Proverbially they shot themselves in the foot.
.
After a client has signed up, the company shops around for the cheapest ISP provider and buys directly from them to subcontract that service to an unfortunate consumer who has signed up .

Therefore the Company is not in a position to provide a satisfactory customer service as they must refer to the actual provider which in every instant which is not them. That is why some reviews complain of non existent Customer Services.
In my particular case the actual provider was TALK TALK. Why should any one want to sign up with TALK TALK through a broker.

You would not normally be given this information. I only know as they had to provide documents to the court & duplicates to me. In their panic all the correspondence concerning this case were sent to the court and me. One if these document was their invoice from TALK TALK for setting up this service. So much for their competence.

Direct Save Telecom hook people in by advertising on the internet for providing a full service at £17 a month and claiming that this is the lowest rate for a broadband & telephone service.

This is obviously not true. In my case I was asked to pay £50 FOR A TELEPHONE CONNEXION which would be repaid. It was not, any queries regarding were ignored. This is part of their heist.

After that a direct debit of about £50 monthly was set up on my account. No invoice was provided. I of course cancelled this; the company reacted by cutting off my internet and telephone. They would not restore these until the direct debit for £50 was restored. A far cry from the advertised £17
.
I then tried to get connected with SKY & VODAFONE. Both of these were blocked by the company .This was due to the fact that they control the BT telephone number to my house, despite the fact that SKY would have paid up to £75 for transfer of the service. This has also been mentioned by other reviewers. Once you have signed up with DIRECT SAVE TELECOM, they control the BT land line and will not transfer the line to any other provider. As such no other ISP can take over the service. DIRECT SAVE TELECOM is hell bent on stealing maximum amount of money from you.

I was determined not to be cheated and looted by this company. As such I contracted with VODAFONE for a temporary mobile broadband which is not bad value when their special offers are available.
As previously stated I was determined not to be a victim of this company. I then realised that my house had a cable connexion and I could sign up with Virgin who normally are very expensive but a special offer on £29 monthly steered me that way.

Just to make it clear that Virgin has their own telephone service and do not need a BT LAND LINE. I was up and running in about 72 hours.

This did not stop DIRECT SAVE TELECOM. The continued to bombard me with bogus invoices and silent phone calls twice daily and finally with an invoice for early termination and allegedly unpaid invoices. These invoices kept coming even though the company knew that Court Proceedings had been initiated.

After all the harassment the Company finally referred me to a Debit Collecting Service. I replied to them by writing one sentence on the face of their letter, saying that a Court Hearing was scheduled for this case and they must wait for the verdict of this case So far I have heard nothing more

Finally it is not practical to refer to all the facts but however my final words are which other reviews have also mentioned.

Read all the reviews and do not touch this company with a barge pole as hundreds have described them as Cheats, Liars and thieves on BROANDBAND CO.UK & TRUST PILOT .This includes on of their former employees who posted on Broadband Co. UK

This review has been written by 82 years old who refused to be swindled.

DIRECT SAVE TELECOM IS NOT AN INTERNET SERVICE PROVIDER.