AN

Anonymous

United Kingdom

Reviews

Review of RAC Mobile Mechanics


Rated 1 out of 5 stars

No way to stop RAC SMR texts

Had a breakdown yesterday.
Mechanic got us back up and running but wouldn't shut up about the
"New mobile service" they offer.
Less than 24hrs later I'm bombarded with texts asking me to book a car service.

I can only assume he is on commission.

October 3, 2025
Unprompted review

Reply from RAC Mobile Mechanics

Thank you for taking the time to leave a review. We can assure you that there is no commission on this. We'll take you off our mailing list.

We're sorry if this inconvenienced you.

Very best, Brad

Review of Quickline Broadband UK


Rated 1 out of 5 stars

Don't expect any faults to be fixed for 4-5 days if you loose service at the weekend.

Unacceptable.
Our broadband went down Saturday, apparently "Quickline" don't work weekends.
The earliest they can fix our street is Tuesday.

We have no TV, no working alarm and no working CCTV, all because we rely on our broadband connection which Quickline are in no rush to fix.

We pay to use it at the weekend, you should have engineers who fix it at the weekend.

September 19, 2025
Unprompted review

Reply from Quickline Broadband UK

Thank you for taking the time to leave feedback.

We’re sorry to hear about your experience. Please know that our customer service team is actively working with you to try and resolve the matter, and we will continue to do so.

Thanks,
Team Q

Review of Emovis

Review of Trustpilot


Rated 1 out of 5 stars

They pass your information on if requested.

Trustpilot give out your personal data if a reviewer requests this.

There is no option to keep your details private.

YOU DO NOT HAVE MY PERMISSION TO FORWARD ANY OF MY INFORMATION TO ANYONE I REVIEW.
PLEASE MARK MY ACCOUNT AS PRIVATE AND DO BOT PASS ANY OF MY DETAILS FORWARD.

GDPR RULES APPLY TO YOU.

August 12, 2025
Unprompted review

Reply from Trustpilot

Hi there,

We understand your concerns about how your personal data is handled. To be clear, we never share your private contact information with any business you review.

If a business flags a review, we may ask for documents to verify your experience with our team only. This information is not shared with the company. You can control your profile details and visibility in your settings here: https://go-sale.live/users/settings. For more information, please see our Privacy Policy: https://legal.trustpilot.com/for-reviewers/end-user-privacy-terms.

-Darran, The Trustpilot Team

Review of Emovis Tag


Rated 1 out of 5 stars

Still charging after returning tag!

Returned tag.

Emovis Confirmed receipt of tag.

Should have received a deposit refund.
However I was Charged another yearly bill!

CESM!

August 9, 2025
Unprompted review

Reply from Emovis Tag

We are sorry for the confusion regarding our billing/invoice timelines, we have reached out today by phone and email to hopefully clarify this.

Review of Sky Plastics

Review of Insta360


Rated 1 out of 5 stars

Long delivery - high postage charges.

Typical Chinese company.
Poor customer services.

Terribly slow delivery (14 days! WHY!).
High delivery charges.

Better to buy from Amazon.
Free delivery.
Next day delivery.

Such a shame you can't buy direct.
Avoid.

Still waiting for my order.

Why am I waiting.

Why can you not ship next day like every other company.

July 16, 2025
Unprompted review

Reply from Insta360

Hi there, We extend our sincere apologies for any inconvenience you have experienced. Generally, the order will be processed in our warehouse within 2 days if it has enough stock, and after it is shipped out, it will take 3-5 business days to reach your destination if there are no logistic delays. The pricing of the shipping fee is based on several factors. Since we cannot locate your case by the name Anonymous, we sent you an information request to assist you better. We are looking forward to your reply.

Review of Spotler


Rated 1 out of 5 stars

Spam, Spam, Spam

This company supports spammers by calling it marketing.

We get so much continual junk email not one not two but continual spamming emails from people that use Spotler.

April 10, 2025
Unprompted review

Review of Beer52


Rated 1 out of 5 stars

RIP off.

Received a voucher for 3 bottles of free wine.
Lovely jubbley.

Didn’t notice anything saying they were going to send me wine every month for the rest of my life.

Now I’ve been sent 3 bottles I never ordered.

Backhanded scamming company.

Now I need to go through the trouble of cancelling and making sure I have my credit card removed so the scamming company don’t rip me off any more for something I haven’t ordered.

Underhanded thieving company.

March 26, 2025
Unprompted review

Reply from Beer52

Hi There. Thank you for your feedback. We are sorry that you were unaware of our subscription element, we make this very clear at various stages of the sign-up process. You also receive an email once you have signed up detailing your subscription dates, next billing dates and our cancellation policy on our website. Our Ts & Cs are available to view on our website via this link https://www.beer52.com/terms. This is also where you can find our cancellation policy.

If you did want to cancel but were unable to phone our customer service at 0131 285 2684 for whatever reason, you could also contact us via Facebook Messenger or Twitter DM as well as dropping us an email through our support email address via our support desk https://www.beer52.com/helpCentre/home. Our help centre link is at the bottom of all our emails to our customers. If you want to send us a message about anything, just select "general enquiries". This is also where you can find our cancellation policy. If you require any further assistance you are welcome to contact us via our helpdesk in the first instance. We will be happy to answer any questions you may have.

Thanks Beer52

Review of ATG Tickets


Rated 1 out of 5 stars

Ridiculous post survey email

Ridiculous post survey email.
I got to question 60 and closed the survey.
Unbelievable survey don’t ask so many questions and people will bother to answer.

February 28, 2025
Unprompted review

Reply from ATG Tickets

Thank you for your review.

We value your feedback and will take it into consideration as we review our survey process.

Review of CV-Library


Rated 1 out of 5 stars

What a Payne! - Spam SPAM Spam

Unsolicited emails from this company.

GDPR restricts people like you.

Do not use this spamming company.

All negative reviews mention continual spam.

February 21, 2025
Unprompted review

Reply from CV-Library

Thank you for sharing your concerns and sincerely apologise for receiving unwanted emails from us.

We take data protection and compliance with GDPR regulations very seriously. Please rest assured that we do not intend to send unsolicited emails, and we are always reviewing our processes to ensure full compliance.

If we can assist with removing you from our mailing list, please reach out to us at customerservice@cv-library.co.uk, and we will process your request with urgency.

If there’s anything else we can do to address your concerns, please don’t hesitate to let us know.

Kind regards,
The CV-Library Team

Review of Greener Power Sme

Review of Stripe


Rated 1 out of 5 stars

Stop holding onto our money

They love to keep your money over the weekend.
Banks run 24/7.
They do not pay out Saturday or Sunday, they keep hold of your money and only pay out Monday to Friday.

Stop holding onto our money

November 1, 2024
Unprompted review

Reply from Stripe

Hi there, we appreciate your feedback. There may be several reasons why a payout is delayed. You can find more information here: https://support.stripe.com/questions/delayed-or-missing-payouts. If your issues are still ongoing, please contact us using one of the support options available on https://support.stripe.com/contact/, and we’ll work to resolve your issue as quickly as possible.

Review of Gbbrb

Review of Flic


Rated 1 out of 5 stars

Unbelievable

Unbelievable that after 1 year of a review being published Flic are now challenging it!

They know how they took backers money and did not deliver the goods promised on time.

They made promises after promises of delivery dates that they let their backers down on.

They now have someone new in PR who is trying to have reviews removed.

You know you didn’t deliver.

Just admit you did a bad job and let backers down.

September 27, 2024
Unprompted review

Review of DCTUK


Rated 1 out of 5 stars

Constant Email Spam

I placed an order and was immediately bombarded with emails.

Constant emails that I NEVER SIGNED UPTO.

Unfortunately after ordering and paying I immediately got offered a discount!

Constant emails - unacceptable.

Unsubscribed.

They emailed to ask how they did - well here is your answer……

Stop spamming everyone.

Look at your other reviews complaining about email spam.




Whatever you do don’t give them your email address.

September 24, 2024
Unprompted review

Review of Bark


Rated 1 out of 5 stars

Spam Spam Spam

Spam Spam Spam

Unsolicited emails.

Irrelevant emails.

Avoid this company unless you would like your email box spammed.

Unacceptable, unprofessional, unnecessary.

September 24, 2024
Unprompted review

Reply from Bark

Hi there,

Thank you for your feedback, and we're sorry to hear about your experience. We take concerns about unsolicited emails seriously and are committed to respecting our users' preferences. If you haven't already, please contact us at team@bark.com, and we’ll ensure that all emails are stopped immediately.

Kind regards, 
The Bark Team

Review of DIY Kitchens


Rated 1 out of 5 stars

Bias Reviews - Pre Filtered - Against TP Policy

Still no email asking for a review.

DIY kitchens pre survey for reviews.
If you had any problems they do not ask for a review.

This is against Trustpilot (TRUST) policy.

I’m still waiting for my email asking for a review.

I would like a reply from DIY kitchens as to why they violate Trustpilot policy.

Please flag this review for Trustpilot to check all your pre surveyed reviews on here.

A review is to be posted every month until I receive an invite to review along with every other customer you have asked for feedback.

Positive feedback and you get invited to leave a Trustpilot review.
Negative feedback/problems with your delivery and you DO NOT get invited to leave a review.

THIS IS AGAINST TRUSTPILOT POLICY AND NEEDS DEALING WITH.

The whole point of Trustpilot is that it is TRUSTED and DIY Kitchens abuse this trust.

July 31, 2024
Unprompted review

Review of Swinton Insurance


Rated 1 out of 5 stars

South Africa Call Centre - Avoid

Painful call centre in South Africa.
Any UK company fielding calls abroad should be ashamed.
You are trying to cut corners.
Avoid employing UK citizens.

Either you can not understand them or they can not understand you.

They don’t understand the UK terms or what you are saying to them.

What a waste of time.

August 8, 2024
Unprompted review

Reply from Swinton Insurance

Thank you for sharing your feedback with us. We apologise for any inconvenience caused during your interaction with our call centre.

We understand how important it is to communicate effectively with our customers, and we are disappointed to hear that you found our representative difficult to understand. At Swinton, we always strive to provide the highest standard of customer service possible, and we appreciate your feedback.

If you would like to discuss your concerns further or log a formal complaint, please contact us via the link below. Our team will be more than happy to help you in any way they can:

https://www.swinton.co.uk/contact-us

We hope to have another opportunity to serve you better in the future.

Kind regards,

Beth @ The Social Media Team

Review of DIY Kitchens


Rated 1 out of 5 stars

Pre filtered surveys - not to be Trusted

DIY kitchens send a survey asking how your delivery went.

If you had problems they don’t ask for a review.

Trustpilot does not allow pre filtering surveys.

DIY kitchen’s Trustpilot reviews are biased and not to be trusted, “the clue is in the name” - TRUST!

My order had a major item missing, the delivery driver said “I’m surprised they didn’t call you”.
I had to chase the next day.

The kitchen was mostly OK, there were a few parts that had glue squeeze out on which I was surprised to see, there were also some struts that appeared to have been drilled on the wrong side.

I was surprised that there was no printed plan supplied, that would have been helpful.

The online design tool has issues with sink draws on the wrong side, you’re supposed to check everything is correct and yet it displays wrong information.


VERY INTERESTING that the reply ignores the fact that a pre survey is sent out before asking for a rating, something against Trustpilots conditions.

No need for an order number as the missing item was delivered a week late.

June 19, 2024
Unprompted review

Reply from DIY Kitchens

Hi,

Thank you for your review. I've sent a request via Trustpilot for your order information. If you could provide this at your earliest convenience, I can then pass your review on to the correct team, to investigation the item missing from your delivery.

Kind regards

The DIY Kitchens Team