Insta360 Reviews 978

X4 camera [5/5] is amazingly cool! Loads of features, good screen & playback, durable, high quality. I use with Moto and Snow, it gets dirty and bumped around - lenses and body are strong. Warrent... See more

The service representative was knowledgeable and patient. Took the time to explain everything, and kept me up to speed on all processes and progress. I believe that she went above and beyond.

The performance of the products is great I like the innovation and usability. I do not like the price of accesories and the cost of transportation if less than 100 euros that make me buy from amazon... See more

Very good experience, fast and good repair

The app lacks quite badly in the area of accessibility and screen reader compatibility. I did reach out to the customer support and was promised that the changes will be made. However, I have not not... See more

The Insta360 x5 and the Mic Air are something new when you come from "regular" cameras and drones. High Quality made, easy to use (ok there is a learning curve for making videos comparing with poin... See more

Great camera, but! ….. they discontinue cameras too quickly. Purchased a Insta360 One RS 3-years ago and they have already stopped making accessories and stopped releasing firmware. I don’t think I ha... See more

The camera is great, probably the best action cam i ever seen, but i think is strange see the promo video with motogp champion marquez and read it is not recommended to use the camera on mountain bike... See more

Awesome devices and even better support experience. I’ve been an Insta360 360 camera user since Insta360 One X. After using 3 generations of their 360 cameras, I am convinced of their quality, durabil... See more

I now feel confident with Insta because they compensated me for a problem that occurred with the camera lens, and this is important for building trust between companies and their customers. I hope you... See more

I received my Insta360 X5 a few days ago and one of the standard protector lenses fell of as it was really loose from day one. After talking with support they helped me get a replacement item whithout... See more

Item costing less than £40 was sent by FedEx from China. Delivery required ID and signature. As I work, they made 3 attempts to deliver it and then it was returned to china. Contact emails were helpf... See more

I absolutely love my Insta360 Ace Pro 2 cameras! I have used them for videos on my motorcycle, in the day, the night and even for fun times with the family in the pool! Great videos and easy to use! I... See more

Great product for a good price point. Purchasing a original Insta360 product guarantees that no damage will come to my camera and ensures that it will have proper fitment.

Other than the fact that if insta 360 stops supporting my camera in their mandatory app, it will turn into a very expensive paperweight, its pretty good. Also if they go out of buisness this camera wi... See more

Bought a brand new insta360 x4 and the wifi connection was having issue. Sent it back and they found out the issue as irreparable, they send back a brand new one

Star to make online videos with 360*5 way better than other cameras I've got. The app is amazing and all gadgets i take(selfie stick,mounts ...)

I used the Insta360 X4 before, and the X5 feels like a big upgrade. The best feature for me is the self lens replacement option at a fraction of the cost. I damaged my X4 lens within the first... See more

This insta360 x5 is a great camera. The packaging is second to none, with attention to detail a top priority. The camera itself is very easy-to-use and is a lot of fun. It has great image quality and... See more

The spec and build quality is of high quality Pity the same cannot be said for the user experience I have a GoPro Max which may not have the same operating features but it scores high on the user f... See more

Your customer service was great and I was even sent a very thoughtful gift which I've actually used.

I have the X4 camera and had a problem with one of the lenses being scratched. I sent it for repair and got back a replacement unit in exellent condition. I would recommend their service.

Great company!! Leading the market in 360° action cams since years… Always thinking outside the box, for example with the Go Series, or now with the A1 drone!

Every time I bought a device on the Insta shop it was delivered rapidly and arrived in perfect conditions. Also when I need of assistance they are effective.

The response provided was more than a little helpful, problem has been solved, and the support team was most patient with me! Thank you!

Your company personnel worked with me to resolve my issue with Xplorer Grip. Kit. I returned the grip that lost a screw and you sent me a new one asap.

Finally Insta360 solved my issue in adding a mic to the GPS remote control. I was struggling about the audio quality while riding a bike and setup an awkward rigging to reduce wind noises. This improv... See more

5 Stars! Online support and the repair team are amazing! They met my expectation's providing quick responses and understanding of the repair process. Very friendly and was able to send back my device... See more

“Great camera overall, that’s why I gave it 4 stars. However, since DJI released its 360 camera, I feel Insta360 should bring more updates and improvements to stay competitive. Some features are alrea... See more

X5 battery life held up better than expected during my Canada trip. No freezing issues, and still got hours of use out of it.

I use both the X5 and GO 3S depending on the situation. When I want full control, cinematic shots, or to reframe things later the X5 is my go-to. It's unbeatable for capturing immersive travel content... See more

I've been using the X5 for the past month primarily mounted on my bike helmet. The image stabilization is genuinely impressive even going down cobbled streets or jumping curbs, the footage comes out s... See more

I'm in the research stage to find the best solution for a body camera. To this end, I asked a lot of questions to not one, but two different departments at INSTA360! They all answered me in... See more

I've been taking the X5 out for weekend hikes and the footage is super. The stabilization makes even bumpy trails look smooth. Battery lasts a full day, and the editing tools in the app are super intu... See more

Editing GO 3S clips is actually fun. The quick-cut templates are great and save me tons of time when I'm just sharing daily stuff with friends.

Recording in 8k on the Ace Pro 2 has spoiled me. The image quality is ridiculous and reframing in post is so smooth it feels like cheating.

Reached out about an issue with activation and the support person not only fixed it but gave me tips on best battery practices. Very appreciated.

The X5 interface is the most responsive I've seen on any action cam. Feels like a proper touchscreen, not like the clunky ones I'm used to.

Had some delays with shipping but the communication was clear and proactive. Got tracking updates and even a follow-up to confirm delivery.

Was worried about overheating on the X5 after long recording, but so far it's stayed cool and consistent even in 4k mode.

I have to say that since I started using Insta360x5, my days have changed. I always find the motivation to go out and shoot. I find this product fantastic and versatile. It's made of excellent m... See more

Honestly didn't expect much from customer support but they completely handled my return smoothly and even offered options.Very happy with the experience.

Time game on retuning could and should have been faster especially since the fixing process was a defective device. Over night or fast ship it back. Also though you guys replaced the defective device.... See more

I've tried a few action cams and the Ace Pro 2 really nails the balance of performance and usability. It boots up fast, the touchscreen is sharp, and even night footage looks great

“I’d just like to say thank you for the excellent service and the helpful attitude. I was really satisfied, and it was a pleasure to shop with you!”

Had to film a wedding highlight with the GO 3S and it turned out better than my mirrorless cam in some shots. The dynamic range is surprisingly good.

Communication was a bit unclear on the coverage with flexcare plan. Instead of saying you are not covered for a camera replacement. Say something like based on our assessment, you are covered to have... See more

Been using the Ace Pro 2 mainly for underwater shooting on dives, and the detail is impressive. It picks up light well even below 10 meters.

I've been using the X5 for a few weeks now, mostly during weekend hikes and short travel vlogs. The image quality is a big step up from what I've used before crisp, great in changing light, and the dy... See more

Using the Ace Pro mainly for short content creation biking, coffee runs, and quick interviews. It's fat, I mean you press record and it's ready instantly. That's a small thing but makes a huge differe... See more