Used it once, then JUNK
Actually, I rate it at -5 stars. I used it once. Then it would not charge. Contacted their customer support and after they wasted an hour of my time, offered to sell me another charger for $79.00. Their warranty is useless as they do not stand behind the product. Also note that on the ONE cook that I was able to do, it disconnected often, and the computation of remaining cook time was downright stupid. It would say there was 67 hours remaining when brisket was already at 165 degrees! Completely stupid!!!