Karen Murphy

Easy to order, communication through the process, very quick delivery

from clicking to collecting a very seamless transaction

Found the product I was looking for at a discounted price - fast efficient service - item sent to my local Coop, so good click and collect - would highly recommend

Excellent communication from initial enquiry to delivery of item - very pleased

Annual service and mot - can’t fault the Eden Banbury team - nothing is too much trouble - 10/10 for customer service and after care

Very pleased with the boiler - efficient and very quiet - long warranty

Excellent service and a very speedy
refund on returns.

Fast, efficient service - have always had items in stock which I have reserved - ideally located with easy access and free parking

From my initial order to receipt of my items the service was excellent - great communication all along the process - and even when part of the item arrived slightly damaged (clearly at factory process not courier) Heat and Plumb were superb in sorting this out and replacement despatched immediately. Priya on Customer Services communicated with me regularly and even called me once the items had been delivered to ensure everything was ok. Fantastic service!!

Very helpful and communicative.

I was also very pleased to have taken delivery of the glass picture in one piece, which another company failed to do.

Thank you